Blue Star Developments Reviews 

227
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the team. Many people appreciate the clear and responsive communication from staff, making their interactions smooth and informative. Reviewers frequently mention the quick completion of work and the meticulous cleanup afterwards, ensuring a tidy result. Customers also frequently highlight the team's helpfulness and expertise, often going above and beyond to resolve issues or provide valuable advice. Many reviewers express strong satisfaction and would highly recommend the company, often stating they would use their services again due to the trustworthy and reliable experience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the speedy, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more

Rated 5 out of 5 stars

Really professional service. Sophie was superb with booking in the cat flap installation and up front and transparent with cost options. Easy to book a date and time in, and the installers were on tim... See more

Rated 5 out of 5 stars

Brilliant service from Nathan and the team. Had a great experience from them replacing my glass to adding my cat flap. Good communication and the work they did you could tell they were professionals a... See more

Rated 5 out of 5 stars

An exceptional service from all the team at Blue Star Developments. We had our 2 Velux windows serviced to a great standard, the work was carried out efficiently with no mess left behind. Nathan ha... See more


Company details

  1. Double Glazing Installer
  2. Handyman

Written by the company

Building Trust With Quality Work. 03337721851


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(227)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Sophie was so efficient from the start…

Sophie was so efficient from the start and very friendly and reassuring. She kept me up to date with proposed dates for the engineer to call and when Nathan and Jack called - on time - they were superb as well.
The whole experience by today's standards was almost too good to be true. Great team, well done.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolute five star service, highly recommended

I honestly can’t recommend the business highly enough. They responded promptly to my initial email query, Sophie was so efficient and helpful and booked me in within a week. I was kept informed throughout, the fitters arrived within the promised window, were courteous and extremely efficient and my cracked Velux pane was replaced well within the promised one hour timeframe. So very happy with every aspect of their service, thank you to all.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

The whole team is excellent with very…

The whole team is excellent with very speedy responses and arrangement ! Sophia is very polite and patient with answering questions and Nathan the team comes punctual and explains very clearly what wrong with my velux window and what can be done. The cost is very reasonable. 100% recommended !

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Replacement Velux Window

Was slightly hesitant to place order as quote seemed really inexpensive. How wrong can you be.
Nathan visited to survey for replacement velux window and explained everything clearly including it could be completed from inside, as we have good access to the loft, so we didn't need outside scaffolding. Hence inexpensive quote.
Communication with Sophie was excellent and Nathan and colleague turned up exactly on time to complete the replacement.
Very courteous, friendly and professional and removed all waste once job complete.
Would highly recommend.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I had 3 flat velux windows fitted by a builder 4 years ago, and 1 of them constantly leaked. I lost count of how many times the builder came back and didn’t fix it properly.
I contacted Blue Star Developments. Nathan come out and within minutes of looking at it, he knew what the problem was. He fully explained what the issue was, and fixed it straight away. When I tried to pay him, he refused to take payment until after it rained, to ensure he had fully fixed the problem. Within the week, thanks to the good old British weather, we had torrential rain. I came down the following morning, and the window hadn’t leaked. What a relief!!! I contacted Nathan, and made my payment.
I wished I’d have contacted him 4 years ago!!
Nathan was a breath of fresh air… a genuine guy, who turned up when he said he would, fully explained everything, who doesn’t try and rip you off, or give you a extortionate price. It’s a shame other trades men aren’t the same.
Thank you so much Blue Star Developments

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional and rude

Unprofessional and rude. I paid £100 for a catflap, only to be broken off a few hours later and he blamed it on my door.

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Great work

I enquired about a cat flap and they got back to me within good time and at a reasonable price.

Communication was great with Sophie and she was extremely polite and helpful.

Nathan and Jack turned up and done a great job! I would certainly recommend this company for any future work on my windows or double glazing

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and a good job, well done!

Had a cat flap fitted that other providers either ignored the opportunity to quote for or said couldn't be done, probably due to the "lower" value of the work compared to other window/glazing based installations.

Communication from Sophie was fantastic throughout from quoting to on the day updates and the two lads that came did a fantastic job and even hoovered up after themselves.

Great experience and cat flap looks great!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service Velux windows

Nathan and his team where very professional in communication and workmanship, a rare thing today I might had. No problems at all in installation and service. Would recommend highly. Thankyou Nathan.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Velux window urgent replacement

Had several people come and quote for a velux replacement window, Nathan speedily came to review the window in person ( others asked for photos, which doesn’t give a clear view of the job)
He gave an extremely reasonable price and understood the need for the job to be done asap.
Communication throughout was superb, reassuring and knowledgeable.
The job was completed to an excellent standard and offered further advice going forward and without trying to get an extra buck on top of the agreed price.
All in all if there is need for any of the services Nathan and his team provide then I will be using them without a doubt.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service with excellent communication throughout the process. Friendly and efficient and great price. Highly recommended. Can I give 6 stars??!

27 January 2024
Unprompted review
Rated 5 out of 5 stars

Would really recommend

Would really recommend
Good communication via email re initial
Quote and appointment time / date .
Arrived on schedule carried out the work to a high standard.
Very happy
Thank you

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Fast, friendly and professional

From start to finish Nathan,Jack and Sophie have been very professional, friendly and fast. The enquiry was handled immediately,
the quote was fast and installation before the promised date. I am extremely happy but my three cats more so!

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service, fast and efficient. Communication was excellent throughout and I'll be recommending this company to family and friends. Thanks!

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Great

Very polite, quick and made a great job of it 👍🏼

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional. Arrived on time and communicated well through the process.

They did a great job and everything was neat and tidy when they left.

Would highly recommend.

20 January 2024
Unprompted review
Rated 1 out of 5 stars

Don't turn up

Booked 2 Fridays off and let down both times by noone turning up. It was supposed to be a 90 pound call out if I didn't go ahead with the work but I don't get compensated for losing money to sit in twice and no one comes. Would not recommend this company at all.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job. Only took a week from taking measurements to getting fitted. The guys were lovely, super fast at fitting the glass and also a little bonus of fixing my sticking door! Definitely recommend!

13 January 2024
Unprompted review

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