Blue Women's Clothing Reviews 

263
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I live near Brighton but visit Cheltenham often. Blue has become a firm favourite of mine either online or in person. The ladies at the shop are delightful and attentive and the clothes are varied, im... See more

Rated 5 out of 5 stars

Fab company, bought a pair of expensive Lofina Boots having seen them online. I spoke to the store who were super helpful re sizing advice and colour, they posted them the next day. Excellent high qu... See more

Rated 1 out of 5 stars

Could not agree more with the review ,I stopped going as felt the same as the last reviewer ,they were either not bothered at all or too bothered unless you were obviously a big spender then all over... See more

Company replied

Rated 5 out of 5 stars

Fabulous independent clothing shop. Such interesting clothing that I think I’ve spent the best part of £1500 in a month. Love the cafe in Bath. Interesting designers, great lofina boots, good accessor... See more

Company details

  1. Ladies' clothes shop

Information provided by various external sources

Blue is an independent Women's fashion retailer, based in Cheltenham and Bath. We offer unique and individual clothing to adventurous women of all ages, stocking brands such as Rundholz and Lurdes Bergada. In the Bath shop, we have a homeware department displaying eclectic furniture, soft furnishings and gifts. Recently, Blue introduced a menswear line into both stores, called Syngman Cucala from Barcelona, which is the sister brand to Lurdes Bergada.


Contact info

3.8

Great

TrustScore 4 out of 5

263 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(263)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My favourite clothes store, online

Excellent range; good photos and information. Well-informed customer advice if needed. Just wish they could waive the delivery charge!

8 November 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi Alison, thanks for leaving us a review about our website - some very nice words to hear. We have lots of new Spring arrivals available online. Please reach out to us if you'd like to discuss delivery options or need assistance with anything :). Love from the Girls at Blue x

Rated 3 out of 5 stars

Just for some feedback

Just for some feedback, parcel took 3 weeks to arrive and cost GBP20 to post. I have purchased online from boutiques in Belfast and Edinburgh at less cost (GBP10-15) and they have arrived much faster.
I emailed their sales team 3 days ago as I could not get the tracking number to work but got no response.That said, item was lovely, in perfect condition and I think their facility to buy overseas online is a great thing for us shoppers. I will continue to look and/or shop online with them again. Kind regards, Glenda

5 November 2019
Unprompted review
Blue Women's Clothing logo

Reply from Blue Women's Clothing

Hi there Glenda, I am replying to a review you left in November. We have lots of new Spring arrivals online now and wanted to reach out to you to offer assistance on anything at all. Please get in touch if you'd like to discuss delivery options and we would be happy to help. sales@bluewomensclothing.co.uk

Rated 5 out of 5 stars

I bought this

I bought this
Dress in blue. Loved it so much bought it again in black It’s brilliant

28 October 2019
Unprompted review
Rated 4 out of 5 stars

Prompt delivery

Prompt delivery: excellent Lofina boots. Great that they do half-sizes, unlike most other vendors. Downside: I wasn’t given the option when ordering, to pay less for a less speedy delivery; the option went straight to the express delivery, which is quite pricey, and I was unable to change it.
Regarding the web-shop, in general, it is regrettable that they don’t offer the XL sizes in most clothing, particularly, Rundholz, who do actually make their clothes in an XL size.

23 October 2019
Unprompted review
Rated 3 out of 5 stars

This skirt was a bit disappointing

This skirt was a bit disappointing. I thought it would be of thicker fabric as was autumn/winter collection. The postage is a bit steep too, considering you don’t provide a return service so costs it upwards of £14 postage alone if garment isn’t suitable.

22 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Very good communication. When Blue were unable to deliver to me straight away, they notified me and gave me the option to cancel, exchange for other goods or wait for my original order, which I chose to do. When my parcel arrived it was so beautifully packaged, it was a real pleasure to open. Excellent service.

21 October 2019
Unprompted review
Rated 5 out of 5 stars

Extensive improvement in the area In…

Extensive improvement in the area In dealing with international customers - although I’m English and understood the frustrations of receiving many questions from an unknown client, I did not feel that they should not have shown their frustrations in an e-mail (I in the end, I addressed this in an email) because it did not appear that anyone understood why I was frustrated by the mailing in many cases delayed to up to 10- 15 days for no reason except that carrier did not understand that I live in east coast snd they had ton retrace from the west coast back to the east coast via. New York City- the staff’s frustration showed up when they told me it was not their responsibility and that I should track the packages with the carrier and that I would have to pay more if they asked got better delivery.

From my point if view, it was BW responsibility to endure delivery as part of the contract between customer and BW

I’m now very pleased with the customer service sbd the improved mail time. I fact, I was ready to discontinue my ordering from BW sbd skyhoughnitvwas not much to them I had stayed because I was an early online customer dnd I liked the new web site and designers

Brenda Meisburg -Tallahassee , Florida USA

7 October 2019
Unprompted review

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