Worst customer service I have experienced so far. Not all items I ordered were delivered and when I contacted customer service, they answered after two business days with a very generic „oops mistake... See more
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See what reviewers are saying
- great range of flower arrangements - I regularly order present boxes/surprises for my relatives in Germany from abroad - flowers always in good condition - always looking out for good deals -... See more
Ordered via their eBay store. Posted and Arrived on-time. Perfect communication regarding the delivery tracking information. Excellent bouquet shipped inside a box which is designed to hold the flower... See more
It is an extremely reliable flower service that offers high-quality products all year round. I simply love them, and you can feel they care a lot for both flowers and people. The delivery speed and... See more
Company details
Written by the company
Verschicken von Blumensträußen in ganz Deutschland. Von Floristen gebunden · Service-Champion · Frisch vom Feld · Geld-Zurück-Garantie
Contact info
Gutenbergring 53, 22848, Norderstedt, Germany
- 040 226 36 327
- service@blume2000.de
- www.blume2000.de
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This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 48 hours
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Flowers arrived late!!!!
I am writing to express my deep dissatisfaction with the recent flower delivery service I received from your company. Unfortunately, the flowers I ordered for my mother's birthday arrived late, causing considerable distress and disappointment.
Despite selecting having the option to select a date and paying 5.99 shipping the flowers were delayed, and I was left with basic communication and support throughout the process. This lack of timely delivery not only impacted the special occasion but also contradicted the service level I expected when I opted for flowers to be delivered on a special day.
My mother's birthday was a significant event, and the late arrival of the flowers resulted in a missed celebration opportunity, leaving me extremely upset and dissatisfied with your service.
I hope you take this feedback seriously and consider improving your delivery and communication processes to avoid such disappointments for your customers in the future.
Excellent
Excellent after sale service. Fast delivery and the bunch was exactly like on the website. Thank you.
High Quality delivered at ordered time
Great Service
- great range of flower arrangements
- I regularly order present boxes/surprises for my relatives in Germany from abroad
- flowers always in good condition
- always looking out for good deals
- happy customer
Danke an das Blume2000 Team.
Horrible Service
Disastrous service, terrible delivery, and incompetence are the only words that come to mind. Toddlers are capable of running a company better than the current staff here. Stay away from this company, both in-store and online service are abysmal!
received on time, more beautiful than the pic
I received my bouquet on time, packed perfectly as it is supposed to be and it looed even better than the picture. The flowers still look fresh and beautiful even after more than a week.
Easy and amazing
Superklasse
Superklasse, Excellent
Good Products in Flowers
Optic and Quality its very Good
Cheapest Prices for this Flowers
Really disappointed
On the 12.02.2024 I ordered some flowers, which were meant to be delivered on the 14.02.2024 (S. Valentine's Day) to my girlfriend. She works in the main university of a German city, so it should not be hard to understand were to deliver them. On the 13th i get contacted by the customer service to improve the accuracy of the location and, after several mails, they correct the address and I felt more confident about the correctness of it. Unfortunately, no flowers were delivered neither on S. Valentine's day nor on the day after. I tried many times to contact the customer service, but only automatic mails were sent as a reply. I even inserted the phone number of my girlfriend's colleague, so it could be easier for the delivery company, but she didn't get contacted.
After this very disappointing situation, I now can't even get contacted by a real person, I can't get my money back (which is the very least I expect) and not even a message from Blume 2000 was sent to me on the 15th and 16th of February.
The bouquet of flowers was beautiful…
The bouquet of flowers was beautiful and the Flowers were wonderful and very fresh. The flowers were of excellent quality so that not a single one had wilted after a week
Beautiful flowers
Beautiful flowers, reliable delivery, reasonable prices
super service and quality
Super service, very good quality!
Flowers as you can see on website.
Excellent
The service and quality of the flowers is excellent, just as ordered and expected. No problems at all. Congratulations to the team of Blume 2000 from a totally happy customer for years
The flowers were in a dreadful…
The flowers were in a dreadful condition and also arrived a day late ... not going to use Blume 2000 again!
no complains
So far, I havent had any complains. Fast, careful and in time delivery :)
easy to order
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