Blume2000.de Reviews 

6,174
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Worst customer service I have experienced so far. Not all items I ordered were delivered and when I contacted customer service, they answered after two business days with a very generic „oops mistake... See more

Rated 5 out of 5 stars

- great range of flower arrangements - I regularly order present boxes/surprises for my relatives in Germany from abroad - flowers always in good condition - always looking out for good deals -... See more

Rated 5 out of 5 stars

Ordered via their eBay store. Posted and Arrived on-time. Perfect communication regarding the delivery tracking information. Excellent bouquet shipped inside a box which is designed to hold the flower... See more

Rated 5 out of 5 stars

It is an extremely reliable flower service that offers high-quality products all year round. I simply love them, and you can feel they care a lot for both flowers and people. The delivery speed and... See more

Company details

  1. Flower market

Written by the company

Verschicken von Blumensträußen in ganz Deutschland. Von Floristen gebunden · Service-Champion · Frisch vom Feld · Geld-Zurück-Garantie


Contact info

2.8

Average

TrustScore 3 out of 5

6k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

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2.8

All reviews

(6,174)

671 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is fine

Everything is fine, delivery is fast,the quality of the flowers is great, the greeting card is beautiful. So everything is awsome. 🥳

15 June 2023
Unprompted review
Rated 2 out of 5 stars

What a pile of crap

What a pile of crap! You order more than a week in advance for a birthday and the flowers still don’t come on time. Why would I ever order again? There is no point in ordering flowers that arrive too late. It’s like having new year’s Eve fireworks on January 2nd. Totally useless!

3 June 2023
Unprompted review
Blume2000.de logo

Reply from Blume2000.de

Please keep in mind that as stated in the order, the delivery in standard shipping can always be delayed by one business day. We not only point this out when selecting the shipping method, but also mention it in the order confirmation. BLUME2000

Rated 1 out of 5 stars

Two years in a row a horrible Mother’s…

Two years in a row a horrible Mother’s Day experience. Delayed, broken flowers and even though I paid premium for guaranteed delivery. Never again. Customer service lady was also incredibly rude.

23 May 2023
Unprompted review
Blume2000.de logo

Reply from Blume2000.de

We are very sorry that your floral greeting did not meet the quality you have come to expect from us. We are glad that a solution has already been found with our customer service.

Rated 1 out of 5 stars

NEVER AGAIN

This is the second time they screwed up my Mother's Day delivery, they will not answer any emails and it took me 3 days to get a hold of them by phone. I used to order several times a year but this is it. They blame everybody else, take no responsibility, and will not make up for it to fix their issues. They acknowledged that it got not delivered and they will not refund the payment. Never again.

17 May 2023
Unprompted review
Blume2000.de logo

Reply from Blume2000.de

We could see that you have already had contact with customer service and a solution has been found in the meantime.

Rated 1 out of 5 stars

Flowers didn’t arrive on time and even…

Flowers didn’t arrive on time and even the next working day. They left the note to pick up from other town. Worst service ever!

6 May 2023
Unprompted review
Blume2000.de logo

Reply from Blume2000.de

Standard shipping can always be delivered one business day later, as also indicated when you select the shipping method and in your order confirmation. Since the recipient was not present at the time of delivery, the package was taken to the nearest post office for pickup.

Rated 5 out of 5 stars

Blume2000.de best solution to send flowers

Blume2000.de makes it easy to choose the right flowers quickly for any occasion, the ordering was as always smooth and with no delays, and they deliver when they say they deliver. They do a great job, the flowers are always fresh and beautiful, and they price their product really well. It is the perfect solution to send flowers in Germany, when you live in the US.

19 April 2023
Unprompted review
Rated 1 out of 5 stars

Dead flowers

First bunch for mother's day were half dead on arrival, I complained and a second bunch was sent, even worse than the first bunch, all were dead within 24 hours, also came with a greeting card for someone else. Absolutely awful service. They used to be good but now just terrible

11 March 2023
Unprompted review
Rated 5 out of 5 stars

I no longer live in Germany but...

I no longer live in Germany but my family does. For me Blume2000 is a great way to send a greeting to my nearest and dearest. It's really easy! And the bouquets are awesome!!!
This is the third time I use this company and I'm really satisfied.

9 March 2023
Unprompted review

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