BMG Money Reviews 11,608

Claudia was very polite very helpful, especially after receiving really poor service last week. She helped me to pay off my loan gave me guidance on what to expect and apologize for the service I prev... See more

Mario was very professional with a pleasant voice with the willingness to help me with my concern. He assured me that I would receive a message by email or text if not both when the issue of my concer... See more

I have been a member for over 10 years and I can honestly say BMG and the staff are excellent . I also had the privilege to work with Isabel she is patient and knowledgeable

David took his time and was very patient. Informed me about the necessary documents I need to send. The entire experience was very friendly.

It was a very pleasant conversation, answered all my questions. And did not rush me off the phone. And didn’t act like I do matter . Oscar was wonderful.

Marcus was very nice and very helpful in helping me get back into the account online. Explain to me that they are experiencing issues and advise me on the steps to get in on the Website .

I am very pleased with the outcome of my experience with BMG money my underwriter Mrs. Alejandra E. Was very helpful and understanding. Thanks again

The call wasn’t even 10 minutes. Got help fast and Juan G. got straight to the point. Also gave me additional advice, really appreciated it. I recommend

Jesse was very polite and informative. The information he provided me with was thoroughly presented. In addition, he was also attentive to any questions I might have.

Chamine called and was very polite ask the questions she needed and told me the next steps very fast and friendly. Appreciate her service!

Armando was excellent. He was kind and very patient as I didn’t know how to get to certain areas on my phone(not savvy tech yet). He was willing to help me and we got the job done. Very professional.... See more

Excellent they will get right back with me as soon as I send them a text and they all also know what they were talking about

Experience was great ! Application was easy to fill out. Spoke with a representative George. G. He was very helpful and courteous.

Luis was very knowledgeable and polite. Helped me very quickly. I am extremely satisfied with the service he provided.

I called back and spoke with Mario Oscar to confirm if my account was paid n full. He was very helpful and I appreciate him helping me

The process was easy and representative was helpful every step of the way. Thanks for quick responses Alejandra!

The experience with Mario Oscar's attention was excellent, he solved my doubt on the call and was very friendly and professional

Luis was the bomb he made it personable I felt like we were family. He was professional and kind. Luis deserves a 20% raise

I called because the app was telling me I was able to refinance my loan on March 20. So, I called to get a better understanding, and David was so helpful and answered my questions and concerns. Tha... See more

Thank you to Stephanie Villa.. for promptly reaching out to me and confirming my documents received and verification of my phone #.. with her experience and knowledge it will speed up my approval...... See more

I have spoke with this company numerous times since 121225 with them giving me the run around, miscommunication, being told wrong & different information every time. I want to cancel & delete All my a... See more

This time the experience was much easier to refinance my loan than it was in the past.

Lorenzo g was very prompt giving me a quick response about refinancing my loan and is very knowledgeable.

Luis was very helpful and informative. He took is time to answer my questions and even informed me of additional information that was beneficial to me that I didn't know

Luis truly went above and beyond with helping me when he sensed I needed assistance. Luis was able to break down exactly why I was denied previously on my last refinance when the other customer servic... See more

Gustavo C.was incredible helped me with everything.. made the process easy and painless

Very professional and good services easy to access I just talk to Alex he's very helpful

Brandon was super helpful and kind answering my questions and assisting me along the way!

The gentleman helped me with my issue in a timely matter. Much appreciated.

Charmine has excellent customer service. She helped me very fast.

Mario was Very professional and knowledgeable! It was a very pleasant call.

I do not understand how they allow you to refinance a loan but when you pay one off they deny you for another one after paying it off early.. shame on these people.

Mario Oscar was very kind and knowledgeable, explained the program very well

BMG money has got to be the most anti-customer, self-serving loan shark out there for people who fall into financial hardship. Allow me to explain. First of all, make sure you read ALL the... See more

David was very helpful and very patient. David also answered every question I needed answered and made sure I understood

Claudia L was very easy to talk too and I had a great experience with her.

Wilbert was great and very efficient. Make this process so smooth for me

Gave great information very helpful easy to talk to quick and efficient

BMG is the best not only at helping the customer but also amazing at communicate with. I have recommended them to family and friends and they have had the same experience as well.

I would like to take short time out of my day to compliment my fantastic representative for today, Mario Oscar. He was so calm, patient, pleasant, and extremely helpful. Mario's fantastic attitude mad... See more

I like the fact that I received my funds right away. I also received a response quickly. Carlos Diaz called me and informed me on the status of my application and then got me approved immediately afte... See more

David L. Was absolutely Amazing. Very quick no issues.

Eddie G was very patient and understanding with me. I had to figure it out myself. I got it. Thank you for your understanding and patience. I will most definitely refer you

Great service Brandon explained everything in detail about what information was needed quick easy process ..😊Thanks again!

Claudia L was one of the best representatives I have worked with at any company in such a long time! She took the time to explain everything to me and was completely transparent! She treated me like a... See more

BMG get a five-star rating because of the experience that I have with them today they help me out if I didn't know anything they walked me through it and to make sure I was complete and my application... See more

It was a little difficult to get everything done but am very grateful for them and love that the payment is low and easy

Claudia was friendly and quick with responses to help me fix my issue.

Brandon was very helpful and quick. Bmg makes the application process easy. Thanks

Customer service was a highlight. When I had questions about the payment schedule and a minor billing adjustment, I spoke to German, who resolved the issue without friction. Their online account porta... See more