Worst bank ever in Sri Lanka. No professionalism at all. Bank does not view clients as an asset but a servant. Not recommended at all for foreign clients.
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See what reviewers are saying
I had to call your customer support team to get my debit card limit lifted in the middle of a flight booking, I was explaining one agent after another where everyone seems reluctant to listen to w... See more
I am very disappointed with the customer service. I went to the bank at 9:30 a.m. to open a fixed deposit account and had to wait until 3:00 p.m. The service was extremely slow, and the staff’s attitu... See more
This is hands down the worst excuse for a bank I've ever dealt with. Their staff are a bunch of lazy, greedy parasites who sit around doing nothing while collecting paychecks. I called them for a simp... See more
1.5
Bad
117 reviews
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Disappointed service
This bank is not flexible from the customer side and worst bank for getting loans and fixed deposits
5 September 2022
Unprompted review
The entity...
The entity.... That gives breath to the economy...! Hope we can overcome this situation to protect our mother land..!
5 September 2022
Unprompted review
BOC Bank officers are Crafty and…
BOC Bank officers are Crafty and Selfish..
No Mercy and they gave us false honesty.
5 September 2022
Unprompted review
One of the worst banks in Sri Lanka…
One of the worst banks in Sri Lanka…
One of the worst banks in Sri Lanka which does not care about customers at all. The employees are inefficient as hell and management is even worse. Do not step in to any branch of this worthless bank. Recently they increased their interest more than 100% and collected all salary of their customers.
5 September 2022
Unprompted review
The best bank in SL providing excellent…
The best bank in SL providing excellent service with trust and privacy
5 September 2022
Unprompted review
One of the best government bank .quick…
One of the best government bank .quick services with younger staff..
4 September 2022
Unprompted review
Good customer service
They have limited staff to handle large customer base but I was given excellent, friendly 😁 customer service there in a reasonable amount of time.👏😊❤️🔥
4 September 2022
Unprompted review
Worst government bank in sri lanka.They…
Worst government bank in sri lanka.They act like polee mudalali .we got loan from government bank condsidering low rates of loan and trustfullness.These all are wanish now.They only think about their income.Do not think how their customers live without their only one income.They only have children and parents .we donot have.Please do not get loan or do not open a account from this worst bank.I hate BOC.I am mentally suffering with variable loan
4 September 2022
Unprompted review
Wors bank ever hv seen
Wors bank ever hv seen
This bank good only for corrupted politicians ...
Brake their rules for their wellbeing ..😡😔
4 September 2022
Unprompted review
BOC reaches out to destroy life
Don't think about this bank. The bank reaches out to destroy life.
4 September 2022
Unprompted review
Excellent service with digitalisation
Excellent service with digital
4 September 2022
Unprompted review
Execellent service
4 September 2022
Unprompted review
Excellent service...
Excellent customer service with expedite the service.
Prime bank in sri lanka...
Hope it may continues further ..
4 September 2022
Unprompted review
Most disgusting bank ever
Most disgusting bank ever. Dont open new accounts here.
4 September 2022
Unprompted review
Not worth to give a single star...worst…
Not worth to give a single star...worst bank ever encounter in my life...not recommend this to anyone
4 September 2022
Unprompted review
no one go to the this bank 🤬🤬🤬🤬🤬🤬
4 September 2022
Unprompted review
Staff is very irresponsible and charge unacceptable interest
Staff is very irresponsible. They promise customers but they don't act on it. Took a housing loan and requested moratorium in April 2020. But in June cancel it and paid all outstanding installment. Manager promised to clear it. But in the end I had to pay a huge interest which is not at the market rate. They were unable to give a proper explanation for it
15 August 2022
Unprompted review
Most disgusting bank ever in Sri Lanka
Most disgusting bank ever in Sri Lanka. Poor support, unfriendly, boring and worst staff. Not only the bank, but that online banking app is also s****. Nothing works efficiently. Recently i had to unlock my account but they were saying that they cant fix the issue. And my ATM card was expired almost a year ago. But they dont issue any ATM cards now. What the hell i should do. I have money in my account but cant get it when im needed it the most. I
1 March 2022
Unprompted review
The worst bank ever I see in Gampaha BOC
The worst bank ever I see. We had to spent as much long as 5 hours for operning for new account. Dragging down of the costumer satisfaction. What a branch of Gampaha was done that without any doubt of our documents.
21 February 2022
Unprompted review
Bad experience from BOC Padukka branch
Bad experience from BOC Padukka branch. It's like we have to beg them for their service and they mess things up. Zero customer satisfaction for a lot customers who are dealing with Padukka branch
12 January 2022
Unprompted review
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