I ordered cashew butter some days ago and received the package only to see the cashew butter was already expired this August. Not sure what to do with the order. Such a pity!.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more
Company replied
Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more
Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more
Company details
Written by the company
Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.
Contact info
Taanderstraat 13, 2222 BG, Katwijk, Germany
- info@bodylab.nl
- www.bodylab.nl
2.6
Poor
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recieved package with broken product
I recieved package with broken product. Everywhere was powder-weight gainer and imagine that the posder was comming from the box, so it was everywher in house, lot of lost porctions, needed to clean all rest products.
13 September 2021
Unprompted review
I just have received my product in…
I just have received my product in time, good service and good quality.👌
Thanks guys!!!!
Ps: Now I have to purchase a new one for my friend.
10 September 2021
Unprompted review
Excellent service
Not my first order from this place, have had only good experiences so far. I ordered a bundle in the weekend, in about 2 days, the delivery was already delivered, nothing at all to complain about. Enjoying the protein, pre-workout and creatine.
5/5 I will definitely continue ordering from here.
5 September 2021
Unprompted review
sorry to say that a box of glutamine…
sorry to say that a box of glutamine was open and spilled all over and out the box ,,shame but rest was good
regards paul
3 September 2021
Unprompted review
My package was for one day in front of…
My package was for one day in front of the door of my neighbor , outside. i was lucky that nobody take it
Thank you DHL
3 September 2021
Unprompted review
Make sure the lid is closed before shipping
Thank you very much for the the delivery.
This time I rated my experience with 2 stars. Because I found the lid of the protein powder bucket off, when I opened the box. Therefore the box and my kitchen were covered with protein power.
That is why I would like to give as feedback to additionally check whether the lid is closed properly before shipping.
Kind regards,
Jim van Driel
28 August 2021
Unprompted review
Excellent service and quick delivery
26 August 2021
Unprompted review
Always great products
Always great products, They were delivered free as fast
even thought they had to come from germany. DHL gave it to BPost and it got delivered in the hallway , so thats great . Well done. Greetings .
26 August 2021
Unprompted review
so far so good
26 August 2021
Unprompted review
The package exploded in the box so…
The package exploded in the box so there was powder everywhere
25 August 2021
Unprompted review
good delivery service
25 August 2021
Unprompted review
I did not recieve anything
20 August 2021
Unprompted review
I didn't receive my package
I didn't receive my package, and DHL said their couriers can sign customers' orders. It means that all DHL postmen can steal customers' packages by signing for me. The sender, Bodylab which is also rubbish, still did not respond to this situation! So, People.... if you guys see this! Never! Ever! Buy stuff from BodyLab! and Never, Ever use DHL !!!!
20 August 2021
Unprompted review
5 stars
delivery was smooth, product received is very good conditions. would definitely use again.
11 August 2021
Unprompted review
Happy customer
As always good products and now with a super discount. Quick delivery in perfect condition. Happy customer!
10 August 2021
Unprompted review
Deliverd 1 week to late
Deliverd 1 week to late. Last time i order at bodylab. Service is zero
9 August 2021
Unprompted review
This is my first order and im really happy.. because they let me know that it takes little bit longer because of the big orders so im a happy customer 😁
This is my first order and im really happy!! Because
6 August 2021
Unprompted review
Each time happy with my delivery
6 August 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.