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Rated 2 out of 5 stars

I ordered my product 3 days ago in Belgium, and it still hasn’t been delivered or even shipped. I’ve tried contacting the company multiple times via email, but I have received AI responses. To this... See more

Company replied

Rated 3 out of 5 stars

I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more

Company replied

Rated 4 out of 5 stars

Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more

Rated 1 out of 5 stars

Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more

Company details

  1. Fitness and nutrition
  2. Activewear shop
  3. Wellness centre

Written by the company

Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Protein powder everywhere

I've ordered many times before but first time something went wrong. The whole box was filled with protein powder because the lid already seemed open. Let's say at least 250gr was spilled from the container in the box, what a mess. Anyway, I have pictures/videos as proof if needed. Difficult to say who is to blame, but it's safe to say something was wrong with the protein container. Can't be bothered to send everything back, it was a promo and all other deliveries were fine so far. Meh, up to Bodylab to think how to handle/compensate this. :)

20 October 2021
Unprompted review
Rated 1 out of 5 stars

I ordered as a gift on my purchase a…

I ordered as a gift on my purchase a sample of protein bar so i could order more in different flavours next time but gift was never sent to me and the response of the customer service was ridiculous for the rest for what i paid was delivered as always. It was never about the free gift, i wanted to tast it to order more and now i can’t.

20 October 2021
Unprompted review
Rated 1 out of 5 stars

SCHANDALIG

SCANDALOUS
The way the strips were packaged were way below par. The smaller boxes were NOT sealed, so their contents in the WAY too BIG box were mixed up and quite a few damaged.
SCANDALOUS

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Not my first order from this place, have had only good experiences so far. I ordered a bundle in the weekend, in about 2 days, the delivery was already delivered, nothing at all to complain about. Enjoying the protein, pre-workout and creatine.
5/5 I will definitely continue ordering from here.

5 September 2021
Unprompted review

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