I ordered cashew butter some days ago and received the package only to see the cashew butter was already expired this August. Not sure what to do with the order. Such a pity!.
Company replied
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I ordered cashew butter some days ago and received the package only to see the cashew butter was already expired this August. Not sure what to do with the order. Such a pity!.
Company replied
I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more
Company replied
Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more
Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more
Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.
Taanderstraat 13, 2222 BG, Katwijk, Germany
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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This is the second time I tried ordering from you.
The first time was at a "black Friday deal" and the order never came. After talking to customer service they gave me a 30% voucher but when i said that I bought ot at a discount they said the product wasn't discounted that was the actual price, this is not legal and falls under mal marketing practices in the EU.
Now I try to give you a second chance and I haven't received anything again. Therefore, I will have to report your company to the KVK as well as the consimentenbond about your business practices.
Timely and good delivery. All products have perfect descriptions online and no surprises
In The past i was insecure about ordening (as it wasnt always perfect in communication and The delivery time), but this time my order arrived so fast, customerservice replied to my e-mail within 1 day.. so im happy!
Good products with a broad range of tastes for the protein powders.
I waited a long time for the parcel at home and the message no delivery attempt failed 5 times
There was a problem with my intial order, some package came damaged, company responded very fast and sent a new one. Im pretty please with their customer service, also the protein is exactly what I expected!
Great price. Only problem, the bucket with erythritol in the box was opened during delivery; wasn't good enough sealed / closed
Great products
high quality and good flavours, not all of it but most.
~Evan
I've been ordering from this company since 2010, and I've never had any issues with them. If something goes wrong with the order, they always fix it right away.
Fine delivery. Takes some time but that's not s problem. We got s gift card but it's German. Which I cannot use because I live in the Netherlands. But little detail.
Ordered the protein chocolate pudding. Taste is good but it is more a drink than a pudding. DO NOT FOLLOW THE RECIPE! Even with half the amount of milk it is too thin for what I expected.
Delivery times could be faster.
The ordered items were delivered within 5 working days, which is fine in these times.
The product is as always very good!
As always: SPEEDY DELIVERY - TOP SERVICE - ABSOLUTELY NOTHING TO COMPLAIN ABOUT - WHATSOEVER!!
I ordered some erythryt-sugar in different size boxes. Unfortunately the big one wasn't packaged well and it opened in the box it came in. So a lot was spilled. The rest was great, no complaints.
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