I ordered cashew butter some days ago and received the package only to see the cashew butter was already expired this August. Not sure what to do with the order. Such a pity!.
Company replied
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I ordered cashew butter some days ago and received the package only to see the cashew butter was already expired this August. Not sure what to do with the order. Such a pity!.
Company replied
I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more
Company replied
Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more
Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more
Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.
Taanderstraat 13, 2222 BG, Katwijk, Germany
No recent history of asking for reviews
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Replied to 94% of negative reviews
Typically replies within 1 week
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the fruitpunch pre-workout of 500 grams wase litteraly half full as if it were 350 grams.
it might be a production error but the container wase not propperly sealed at delivery.
also the box had a hole in it and there wase pouder of it in the box and could propperly smell it while opening the box.
it might also be because of the driver from DHL because he directly ran of and wase already gone a moment afther i opned the door.
not sure about what you could do for me because it's my first order and i don't know if i actually would get a reaction.
Damages inside de box.
Lost of product lost of money
And now everybody will blame everybody.
With only 1 victim: the client
Hello,
I just received my package and unfortunately one of the products was broken and partially overturned ...
I have photos if you desire...
I never received the item. DHL said that they delivered the item to another house, but on that house they said that they dont have nothing for me. I dont know why they would deliver to another adress, even if i m not home. I lost both my money and my producf
Product with good and enough date of expiration. Not so fast shipment, as it could be better.
The product i ordert was damaged the opening was open and all the stuff inside was out the box
The weight gainer came opened up and the box was full of powder. The seal was half on and now the powder container won’t close.
For the first time my order is not delivered at my home nor at my neighbours. Instead it was half hidden behind my waste bin. Why??
Why not leave it at another address and leave a note?
Wel 1 star less because the customer service does not react. It takes a bit before the product arrives, but that is perfectly acceptable. The product is Good. GMO free erythril. The price is very good.
They say Package has been delivered, but probably not for me, I cant find it anywhere.
why waste so much packaging material?
I am satisfied with the products. But Bodylab now has a new packaging line. Looks pretty cool. It's nice that the vitamin pills are not packed individually. But filling a container for only 10%? Can't that be different? And less environmentally harmful?
I'm sorry.
I've ordered 5 boxes and only received 3.
I've replayed the invoice e-mail with this remark but I haven't had any answer.
Products ordered on Friday, delivered on Monday. Well packed and correct quantity and products (of course). Happy!
I did order 4 products and they came in 4 different boxes!!! With just 1 track and tracé code because i wasn’t at home at the time of delivery i asked to deliver my package at the pick up point only 1 package was delivered at the pick up point the other 3 were delivered at my neighbours. This is the worse delivery ever
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