BodyLogicMD Reviews 

I’m very pleased with my experience. There was an appointment mixup initially but I emailed my concierge Nina Friscia and she took care of everything, immediately! I met with my doctor via Skype yesterday and although I had my own issues with that, unable to set up early because of new iPhone & computer, (maybe lack of sleep also contributed) but the Team I work with got me in just on time. Dr Archer was patient and accommodating, What more could I ask for? So far I’m very pleased.

Initially my experience was amazing very expensive. And then I needed my progesterone RX refilled. And within a couple months they wanted hundreds of dollars again and the doctor had an accurate information as to how long my original testing was. Over the top.

Pros: the testing and result access was easy. Convenient to have appointments over the phone. Medicine has provided a noticeable change.

Cons: Poor communication, you can never get ahold of anyone and they are not good about getting back to you. Still unclear exactly how the program is supposed to work and emails come from different addresses/people and is hard to get it organized/be able to search for old correspondence.

Fantastic follow up by the staff abd assistants at BodyLogic. They really listen and help when most physicians just wrote off my symptoms as getting old. Thank you

Find a local doctor that focuses on YOUR individual needs and doesnt prescibe the famous trio just based on lab results. Otherwise you might end up like me and be 10lbs heavier in a matter of two months! Ugh!

Georget is a wonderful navigator and supporter. She responds immediately DAY or NIGHT to any of my concerns and more importantly she connects with the people in the system who can help me. Most recently, it turns out I needed the guidance of a pharmacist. Georget was able to arrange an almost immediate call back with one who instantly fixed my issue.

Order fulfillment, ease of use with patient portal, customer service response to concerns, lack of follow up….all subpar. This is a very costly service which one would hope to receive great service with. This is not the case, despite multiple interactions and claims to do better, I am left very dissatisfied.

I paid 700 a month ago. Sent in my tests shortly after that and I am the one who has to keep calling to keep this ball moving forward. I called and finally got my dr appt which isn’t the dr. You see the NP which isn’t told to you. She was very thorough in explaining the results and what we need to do. Now 3 days later I still have not had my call about the meds and supplements so I again need to call. I have no idea what this 700 covers. I send emails and nothing. By the time I get my meds it will be 2-3 months after paying. That’s not good customer service at all.

Dr. Flemish man is very helpful and explains everything in layman terms.

Always helpful great experience every time😊

My overall health is so much better since I have gone to body logic. Dr. Okereke has helped to improve the way I feel and my sleep, as well as an overall wellness .

I feel the prices are outrageous for the initial consults and sign ons without even knowing if it's going to help. I was $1500 in debt to this program got 0 improvement health wise and wanted to get my next set of blood work done to see where the dr could adjust some meds before continueing with my base med order of 900 for the next 2 months. But was told i had to put the next order in before i could get the free blood work done. It was at that point i didnt want to be 2500 in the hole and still no relief so I had no choice but to quit. And walk away with my 1700 loss. Was definitly not a good experience for me.

Still haven’t received a call after my consultation. Was charged very rapidly though.

Cannot get returned calls or info on how to renew.

I hate that you have a new patient portal. I cannot get in easily and have had too many problems trying to set it up and using it.

Everyone I deal with is very friendly and helpful. I am thankful to all staff who have helped me. Dr Kenneth Raskin is a phenomenal doctor and he has improved the quality of my life! He really listens, genuinely cares and uses his extensive knowledge to try to problem solve the best plan of care. Elizabeth and Meghan are extremely helpful always!

Website is intermittently unavailable and patient portal update seems to be a down grade

WOW, where do I start? First of all, I see Dr. Archer, I really like her, she's sweet, listens to you and seems knowledgable and that is the only reason I didn't give it a one-star. As for the company "body-logic" at every turn I have had a bad experience. The communication is horrible, everything is micro-managed and I do not believe anyone knows what anyone else is doing or what is going on. I was told at the first contact for this "balance-pro program" that it was a flat fee every 2 months and that everything was covered (labs, meds, MD fee) come to find out that the only meds that are "covered" by this "plan" is testoterone (and testosterone is cheap) so if you need any other hormone balancing meds (which I needed all of them and thyroid meds) they are not covered. I find this out only after talking to 4 different people because no one either didn't know or wouldn't give me a straight answer. You cannot find any written information on the website as to what this $600 actually provides you. when I asked someone who works there why I cannot find any of the information or have not received any information in writing, I get no answer and they change the subject. The Pharmacy side isn't any better, in my opinion, first of all it takes 7-10days to get to me (no I do not live in outer mongolia) and I have had to frequently call to see where my meds are, if they've even been shipped yet. No apologies on that, by the way, just a "oh, they should be shipping out today" response. I feel like every communication with them has been less than honest. This "patient portal" is horrible you cannot find information on if your meds were shipped, what dosage meds you are on, or any labs results. This company needs help.