Love this store, the staff and also the online app. Great collection of books especially for English readers.
Company replied
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See what reviewers are saying
Really thrilled to be able to order so easily. Great value. Thanks so much for your service!
Company replied
To my surprise I was not able to purchase products on the website in one of the local branches at the same price as listed. When I returned home I checked the price again of the particular product... See more
Company replied
Great and quick service.
Company replied
Company details
Written by the company
Bog & idé er Danmarks største boghandlerkæde - en kæde med en lang historie og et værdigrundlag, der tager afsæt i kundernes ønsker og behov.
Contact info
Strandvejen 96, 2900, Hellerup, Denmark
- 30 50 25 45
4.4
Excellent
98 reviews
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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getting a book purchased onlibe
Everything worked as expected.
i came ang picjed up the book without any problem.
18 February 2025
Different prices on the website and in the shop
To my surprise I was not able to purchase products on the website in one of the local branches at the same price as listed.
When I returned home I checked the price again of the particular product and I had paid 50% more than the listed price.
As this is not a conduct I support the following day I returned to the shop where the shop assistant gave me an explanation that was not fit for further scrutiny.
My advice to customers is to check prices on the website and make sure that youare not being overcharged as I was.
20 May 2024
Unprompted review
Reply from Bog & idé - Hellerup
Hej Claus
Tak for din anmeldelse.
Jeg forstår din frustration over prisforskellen, og jeg beklager ulejligheden. Det er vigtigt for os, at vores kunder har en god oplevelse.
Det skal nævnes, at vi er en frivillig kæde med selvstændige butikker. Dette betyder, at de enkelte butikker har frihed til at prissætte deres varer.
Vi vil anbefale vores kunder at kontakte deres lokale butik direkte for at få bekræftet prisen, inden de foretager et køb, for at undgå eventuelle uoverensstemmelser.
Rigtig god dag.
Med venlig hilsen
Maja fra Bog & idé teamet
hej@bogide-legekaeden.dk
www.bog-ide.dk
Friendly and efficient
Really thrilled to be able to order so easily. Great value. Thanks so much for your service!
19 October 2023
Reply from Bog & idé - Hellerup
Hello,
We are very pleased with the 5 stars and to hear that you had a great experience with your order.
Have a wonderful day!
Best regards,
Jacob from the Bog & idé team
hej@bogide-legekaeden.dk
www.bog-ide.dk
Love this store
Love this store, the staff and also the online app. Great collection of books especially for English readers.
13 April 2023
Reply from Bog & idé - Hellerup
Hej Swagata
Tusind tak for din anmeldelse, den sætter vi stor pris på.
Vi er selvfølgelig meget glade for at høre, at du har haft en god oplevelse med dit køb hos Bog&idé.
Rigtig god dag.
Med Venlig Hilsen
Mille fra Bog&idé teamet
www.bog-ide.dk
Easy to order online and pick up for…
Easy to order online and pick up for free in ones of the physical stores.
19 March 2022
Great and quick service.
2 July 2021
Reply from Bog & idé - Hellerup
Hi
Thank you for your revieve.
Enjoy your day
Regards,
Mille - Bog&idé team
Reply from Bog & idé - Hellerup
Hej Mathu
Mange tak for din anmeldelse, den sætter vi stor pris på.
Hvor er det bare skønt at høre, at du har haft en god oplevelse med dit køb hos Bog & idé.
Tusind tak for de 5 flotte stjerner!
Du må have en god dag.
Med Venlig Hilsen
Sarah fra Bog & idé teamet
Good and fast service
Good and fast service. What could be improved is to have an English translation of the site.
14 April 2021
Reply from Bog & idé - Hellerup
Hi Tim
Thank you very much for your review, we really appreciate it.
We are of course very happy to hear that you have had a good experience with your purchase at Bog & Idé.
Wishing you a lovely day.
With best regards
Sarah from the Book & Idea team
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