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Bohairmia Reviews 

587
•
TrustScore 4.5 out of 5

4.7

Beauty & Well-being
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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and the wonderful prices offered on a wide range of professional hair care products. Shoppers also warmly appreciate the careful packaging used for transit and the remarkably helpful, efficient customer service provided throughout. Some reviewers were not happy with occasional order mix-ups, such as unexpectedly receiving the wrong product size or a damaged item. A few consumers also mentioned frustrating billing issues, unexpected duplicate shipments, or minor discrepancies between online descriptions and what actually arrived at their doors. Despite these points, most people still find the overall shopping process smooth and reliable for their needs.

What people talk about most

Product

People report positive experiences with product, expressing high satisfaction and finding items that were out... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, noting consistently fast and prompt... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the quick, simple... See more

Service

Users describe positive interactions with service, highlighting a proper and fantastic overall experience.... See more

Price

Customers had positive experiences with price, highlighting that no other suppliers can match the great rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(587)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great value

This was the second time I purchased items, and as with the first time I was delighted with the products, delivery was very prompt and I would certainly recommend Bohairmia.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I bought a diffuser and a nice employee rang me in advance to explain that the box was damaged and was the only one left - and did I still want it. Product arrived promptly and was exactly as described, fitting my existing hairdryer.

28 March 2024
Rated 5 out of 5 stars

High quality brand products at great prices!

Fantastic product range, great prices and exceptional, personal, immediate customer service response when the delivery company failed to deliver. Service went above expectations and will not hesitate to order again. Highly recommend the quality of products, packaging and customer service.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful fast Service as always when…

Wonderful fast Service as always when using Bohairmia. I have used before, and on one occasion needed to phone for help, and the same response was met Friendly and efficient, So very pleased to receive my wonderful Kenneth Murphy Volume products for fine Hair, they are a Dream and have given my Hair the best volume ever!

21 March 2024
Unprompted review

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