Bohairmia Reviews 

587
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and the wonderful prices offered on a wide range of professional hair care products. Shoppers also warmly appreciate the careful packaging used for transit and the remarkably helpful, efficient customer service provided throughout. Some reviewers were not happy with occasional order mix-ups, such as unexpectedly receiving the wrong product size or a damaged item. A few consumers also mentioned frustrating billing issues, unexpected duplicate shipments, or minor discrepancies between online descriptions and what actually arrived at their doors. Despite these points, most people still find the overall shopping process smooth and reliable for their needs.

What people talk about most

Product

People report positive experiences with product, expressing high satisfaction and finding items that were out... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, noting consistently fast and prompt... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the quick, simple... See more

Service

Users describe positive interactions with service, highlighting a proper and fantastic overall experience.... See more

Price

Customers had positive experiences with price, highlighting that no other suppliers can match the great rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(587)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally recommend Bohairmia…

I've been using Bohairmia for a while and they unfailingly provide excellent customer service, quick delivery and quality products. Would totally recommend them!

2 December 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you Teresa for your kind review on Bohairmia! :)

Rated 5 out of 5 stars

I ordered my shampoo and conditioner…

I ordered my shampoo and conditioner and it arrived the next day. Brilliant service.

3 November 2023
Bohairmia logo

Reply from Bohairmia

We're so glad you experienced a quick delivery service. Thank you for your review of Bohairmia!

Rated 5 out of 5 stars

Product Ordering

A quick and very efficient order and delivery service. Thank you.

5 November 2023
Bohairmia logo

Reply from Bohairmia

Thank you Amanda. We hope you enjoy your Bohairmia products!

Rated 5 out of 5 stars

Well packed

Well packed, prompt delivery and excellent quality product at competitive price

6 November 2023
Bohairmia logo

Reply from Bohairmia

Thank you David for your review on Bohairmia!

Rated 4 out of 5 stars

Easy site to use

Easy site to use, efficiency in delivery , a little upset that couldn’t seem to get double pack which was cheaper last time, gone up quite a bit, but just love the shampoo and conditioners products

6 November 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you Jan for your review on Bohairmia!

Rated 5 out of 5 stars

Excellent

Very efficient - product is exactly what I hoped it would be. Fantastic salon to deal with. Just wished I lived within g closer proximity so they could do my hair.
Will definitely buy from them again.

10 October 2023
Bohairmia logo

Reply from Bohairmia

Thank you! We hope you enjoy your haircare products from Bohairmia.

Rated 5 out of 5 stars

Love this shampoo and conditioner…

Love this shampoo and conditioner leaves my hair super clean and also got my curls back thanks to this product and this is my second time purchasing

28 September 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

We're so glad to hear you're a returning customer. Thank you Mahdieh!

Rated 5 out of 5 stars

Great!delivery came next day even it…

Great!delivery came next day even it was said 2-3 days, I ordered the wrong brush by mistake and they answered my emails straight away and tried to help. Very happy and definitely recommended

10 September 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your review Ionela. We're glad we could resolve your problem quickly!

Rated 5 out of 5 stars

Great service

I purchased 2 System Professional 1000ml products. Both arrived quickly and well packaged. Great value for money

24 August 2023
Bohairmia logo

Reply from Bohairmia

We hope you love your System Professional products Karen!

Rated 5 out of 5 stars

I Recommend Bohairmia

Easy to order and easy to collect. What can I say other than I will definitely order from Bohairmia again.

5 September 2023
Bohairmia logo

Reply from Bohairmia

Thank you Jane! We hope to see you again soon!

Rated 5 out of 5 stars

A 5 star professional FREE service for…

A 5 star professional FREE service for all your hair needs. I have the MOST difficult - fine - frizzy - unruly hair and was battling to chose from the overwhelming amount of products available. Antony’s friendly expertise soon had me on the right track, and after just 2 weeks I have seen a positive - healthy difference in my hair - scalp and styling. I’m so grateful. 🙏🏼🥰😇

3 September 2023
Bohairmia logo

Reply from Bohairmia

We're so glad we could help you with your haircare needs Leonie! We're grateful for your custom :)

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