Bohairmia Reviews 

587
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and the wonderful prices offered on a wide range of professional hair care products. Shoppers also warmly appreciate the careful packaging used for transit and the remarkably helpful, efficient customer service provided throughout. Some reviewers were not happy with occasional order mix-ups, such as unexpectedly receiving the wrong product size or a damaged item. A few consumers also mentioned frustrating billing issues, unexpected duplicate shipments, or minor discrepancies between online descriptions and what actually arrived at their doors. Despite these points, most people still find the overall shopping process smooth and reliable for their needs.

What people talk about most

Product

People report positive experiences with product, expressing high satisfaction and finding items that were out... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, noting consistently fast and prompt... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the quick, simple... See more

Service

Users describe positive interactions with service, highlighting a proper and fantastic overall experience.... See more

Price

Customers had positive experiences with price, highlighting that no other suppliers can match the great rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Great, first class customer service. Small glitch on the online description and what I received. Company responded in a very customer friendly way and resolved the issue. Delivery prompt. Would use... See more

Company replied

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(587)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really efficient service

Really efficient service - delivered very promptly

24 February 2023
Bohairmia logo

Reply from Bohairmia

Thank you for trusting Bohairmia with your purchase Gillian. We hope to see you again soon!

Rated 5 out of 5 stars

Bohairmia were exceptional …

Bohairmia were exceptional in sending the product of my choice in such a quick time. I ordered the product, it was despatched immediately and arrived the following day! Well done to all concerned.

23 February 2023
Bohairmia logo

Reply from Bohairmia

Great to hear your products arrived quickly Harry! We hope you enjoy them. :)

Rated 5 out of 5 stars

First Class Service and Product

Excellent service and an excellent product. I thoroughly recommend this website and will definitely use them again.

4 February 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your recommendation Lynn! We're glad you enjoyed your experience at Bohairmia and we hope to see you again soon!

Rated 5 out of 5 stars

Would highly recommend Bohairmia

Would highly recommend Bohairmia, as a company, the ease of ordering and the fast delivery, I’ve tried different outlets to sauce Morocan oil shampoo and most have been fake. I was so happy to have received my shampoo as the real thing! Thanks Bohairmia.Will be shopping with you again!

8 February 2023
Bohairmia logo

Reply from Bohairmia

We're so thrilled to hear you enjoyed your experience at Bohairmia, Martha. We hope you love your MoroccanOil Shampoo!

Rated 4 out of 5 stars

Excellent Company

I received a call just after placing my order to confirm I'd ordered the right size attachments and really appreciated this and never experienced before. Well done for your professionalism and kindness. Quick delivery too

3 February 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind words Jayne! We hope you enjoy your haircare products!

Rated 5 out of 5 stars

Excellent service

Easy to navigate site. Good communication throughout. Product arrived on time and well packaged

25 January 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review Mike. We hope to see you again soon!

Rated 5 out of 5 stars

Great company

Great products, quick service and, most of all, great customer care!

5 January 2023
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review Eleanora!

Rated 5 out of 5 stars

Fantastic service

The courier lost my order (not Bohairmia's fault) but fantastic service from Bohairmia when I let them know and had a new parcel delivered the next day.
Their response was faultless and I definitely intend using them again.

30 December 2022
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your kind review, Tracie! We're glad we could resolve the problem for you.

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