Bonhams Reviews 

I failed to receive a parcel from Bonhams, London, and when I spoke to a lady in the name of Eliza Sawyer, who works for the company about it, she sent me information from Parcel Force claiming it was delivered to me and that I had signed it.
This information did not include a tracking number and worryingly, had my name spelt wrongly and suspiciously had a signature that was so blatantly and totally non resemblance of my signature.
If Ms Sawyer had obtained that information from Parcel Force, as claimed, I wonder why she could not see that there was no tracking number included in it.
And, when I was carrying out this query, a certain staff of the company, was insisting that it is not their business what happens to the parcel, that, as far as they're concerned, they had given the parcel to a company to deliver it to me.
And even when I had already stated that I did not receive the parcel, I was still accused by this individual of signing for the parcel, thereby, receiving it, an accusation which I found very offensive as it meant I was being accused of lying and probably being a thief, too, something of which I am seeking to take measures to make sure the individual does not repeat with customers in future.
I appeal to the rest of the public to be vigilant in the way they conduct business.

Participated in May's 2021 Greek Sale in Paris. Very smooth and excellent experience.

Eric Minoff did an outstanding job coordinating the sale of my Jag. This was a stress free transaction

Very good company to deal with and I would highly recommend them.
Their staff are always very helpful and friendly

I have been dealing with Bonhams for several years now and have always found them to be professional and trustworthy. I actually think it is now one of the few auction houses that provide a great customer service whether buying or selling.
Bonhams is therefore one of the best auction houses so happy to recommend the company unreservedly.

Great service from all at Bomhams

I have found Bonhams to be positive and focussed on my interests in Art even though I do not have large sums to spend on my modest collection.
Bonhams contact me to let me know of forthcoming auctions which they know I might be interested in.

Seamless professionalism. Purchased an item after sale following acceptance of the seller. Dealt with the staff entirely by email which was both efficient and pleasant. Collected the item a few days later from the Knightsbridge offices following a pleasant visit to the V & A which is a 10 minute walk away. Everyone I came in contact with was friendly, polite, efficient and professional. An excellent advertisement for this well established company.

I was delighted that the books I consigned to you did so well at your last auction. I attribute this to the very fine catalogue descriptions written by Thomas Lamb. I shall want him to catalogue the next lot of books that I give you to sell.
John Wolfson

My first contact to Bonhams was with Dr. Kamm in Munich who guided me verry professional to Claire Tole-Moir. I was hostet excellent and have to thank Bonhams.

Precise, puntual, exhaustive lot description.
Optimal interface.
Perfect packaging and accurate shipping of achieved lots.

Excellent service,and the staff are always friendly and helpfull

I find the online bidding and buying process as structured and processed by Bonhams to be exceptionally professional, easy to follow and satisfactory in result. Everything is admirably presented and clear to follow from beginning to end, from catalogue presentation to hammer fall..

Excellent service from Bonhams. Highly professional staff and have dealt with them for more than 10 years.

Excellent communication and helpfulness. It was my first experience and I needed some assistance (sending abroad my purchased lot) and I got it from Bonhams.

Excellent support with knowledgeable and helpful associates. The gallery previews are curated as well as any of the top auction houses. I highly recommend Bonhams Auction Gallery.