bonprix logo
Visit website

bonprix Reviews 

94,405
•
TrustScore 4.5 out of 5

4.6

Couture store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been a long customer from this company and I trust them. I don’t normally write reviews, cause I can’t be ask. But this is just one of those things that I have to do to give support to this c... See more

Rated 5 out of 5 stars

i ordered these bras not having much hope because i’m not usually lucky with bras and they were PERFECT! i’m definitely going to buy more again. i recommend measuring and finding out your size before... See more

Rated 5 out of 5 stars

Made a payment to Bonprix and accidently filled in wrong OCR/reference number. So they couldnt register my payment. Contacted them and was furious, but then noticed the number wasnt correct. So contac... See more

Rated 5 out of 5 stars

I've bought quite a few things from Bonprix including a swimsuit, jumper, dress and blouse and I am very satisfied with everything I purchased. On one shipment, I received an email that it arrived, bu... See more

Company details

  1. Couture store
  2. Clothing Shop
  3. Men's clothes shop
  4. Shoe shop
  5. Underwear shop
  6. Ladies' clothes shop

Written by the company

Fashion made smarter: Entdecke die besten Angebote für Damenbekleidung, Herrenbekleidung, Schuhe, Wäsche und Wohnen bei bonprix.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

94k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(94,405)

16,336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I buy most of my clothes here

I buy most of my clothes here. Every season they have new styles. The prices have gone high, but with their prompt delivery and excellent customer service, it allows you to overlook that. Bon Prix are the only catalogue I trust to shop from.

16 June 2019
Unprompted review
Rated 1 out of 5 stars

I am an unhappy Bon Prix customer !!!!!

I ordered a pack of 5 teeshirts for my wife at £20. Pride at checkout was stated at £15 so I opted for overnight delivery which was only £2 extra.

I checked out and my total was about £25.98 including £5.98 for postage. I assumed the discounts would be knocked off from the final payment but they were not. I kept the tee shirts as the quality was OK but I feel like I have been ripped off and will never buy from Bon Prix again.

One very unhappy customer.

14 June 2019
Unprompted review
Rated 5 out of 5 stars

Purchased 2 separate bra's

Purchased 2 separate bra's , fabric beautiful quality and sooo soft. Very comfortable to wear , I would however go up a cup size from a DD to an E cup. Very satisfied with my purchases .

10 June 2019
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY FABULOUS DARLING

I have so much of the clothes from this catalogue.... it's just the best and has such a huge range of sizes too. The clothes are fab quality too.
I love it.
Returns are simple too and free ... always a bonus.
Try Bon Prix for yourself ... you wont regret it. 😁

6 June 2019
Unprompted review
Rated 4 out of 5 stars

No good on sizing

The sizing is a little strange and so can either be too big or too small. I've paid more in delivery charges than goods as the majority of the time it goes back.

4 June 2019
Unprompted review
Rated 5 out of 5 stars

Top Mark's for Bon Prix!

Bon prix have upped their game from approx 3 years ago. Products are better quality and affordable. Delivery is quick and efficient. Returns are easy. Customer Services staff are friendly and deal with all enquiries promptly and courteously.
Website is very easy to find what you want as is the app.
Very happy with all purchases thus far.

2 June 2019
Unprompted review
Rated 4 out of 5 stars

I am pleasantly surprised

I am pleasantly surprised by the quality of the items I ordered, especially considering the low cost. Delivery was notified in advance and arrived as stated.

31 May 2019
Unprompted review
Rated 5 out of 5 stars

Extremely impressed

Extremely impressed with the quality of the garments received.

Fast delivery and an extremely extensive variety of garments in plus sizes. Normally a lot of plus size clothing is rather frumpy, however the choice from Bonprix is unrivaled. I am extremely happy to recommend them and will continue to use them.

24 May 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look