Book A Flat Reviews 1,747

We have rented an appartement. At first, the contact was nice as well as the apartment. So we were satisfied and happy. The owner of the apartment was also really nice. However, I asked upfront whether the neighborhood (the street next to the apartment) was busy. The person of book a flat said it was a quiet street and I shouldn’t have to worry about noise. It is the opposite. The street is extremely busy, so are the apartments above ours. You can hear almost everything. People coming in and leaving their apartments. We tried white noise, earplugs and other devices, but unfortunately the noise is unbearable. We have contacted book a flat but after one week they still haven’t responded…..they mislead us and are now ignoring our problem.

Great service, and quick replies. And most importantly helpful staff.

Amazing assistance and help from Sofia ! She is one the kindest people I’ve met in Paris ! Thank you

Very good experience. The whole process is very efficient. Love that.

Great service, things were always instructed very clearly. Wonderful team always very attentive!

Good communication with the agency’s staff members who reacted always promptly and helpful.

Very professional protocol to proceed with the rental program although the contractor resides out of France.

Excellent service and follow ups. Highly recommend

We have found Book a Flat on internet. The staff was immediately available, serious and professional. They supported us in our inquiries and helped us find a good solution.

Lovely apartments, fast response time, helpful, polite and responsive staff.

The agency and the staff are dishonest , untruthful and very disrespectful.
I wouldn't recommend this agency and advise not to do business with them.
I was cheated and lied to by this agency.

Super well organized, fast and professional responses by phone and/or by email. Many thanks for the additional services regarding the installation of electricity. When we arrived to the apartment, everything worked and the reality corresponds to the photos. The best agency I have ever been in contact in France.

Very efficient.
My apartment was rented in a few weeks. They are very professional in helping with tax, insurance et more......
I live overseas so cannot visit Paris during Covid-19, and Book a Flat leasing and management service is perfect !

LAI

Quick responses from Diane, Elodie and Gwendal. Thank you.

Too many people involved
Not the level of service we had 3 years ago
Arrogant management manager (Gwendal)

Great Team, Great follow up!

Book A flat makes finding an apartment in Paris a very easy and enjoyable experience!

Thank you

Super warm welcome and patient for every step by giving detailed information and rapid response, haven’t check in yet but satisfied with the current process!