Had my hair transplant in Turkey through Bookimed last month. Pretty smooth experience overall. Yuliia was my coordinator. She was responsive and helpful with all arrangements. Clinic was professio... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
Bookimed is a free global platform to search for hospitals and arrange treatment for people from every corner of the world. Bookimed started working in 2014.
Today Bookimed is No.1 medical tourism provider in the world: we cooperate with 1,600+ medical centers and over 5,000 doctors in 50+ countries. More than 920,000 patients have already used Bookimed to find the best solution for their health.
Poliova Street, 21, 03056, Kyiv, Ukraine
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had my hair transplant in Turkey through Bookimed last month. Pretty smooth experience overall.
Yuliia was my coordinator. She was responsive and helpful with all arrangements. Clinic was professional, translator made communication easy. Transfer and hotel were fine, no issues there.
One thing - could use better info on aftercare products beforehand, but staff sorted it out quickly.
Results look good so far, but the real results I'll see in 6-12 months. Happy with the decision.

Reply from US-UK.Bookimed.com
Everything went very well. My coordinator was very clear and supportive.
Chosen clinic in Turkey turned out to be a very nice place - doctors and staff are super friendly, facility is pretty new and clean
Can't wait for my second trip to finalize my dental treatment

Reply from US-UK.Bookimed.com
Everything was well organised from the very beginning. Hanna helped me a lot with all arrangements and was always quick to reply. I felt comfortable knowing someone was there ti guide me through the whole process. Would definitely recommend 👍

Reply from US-UK.Bookimed.com
Tetiana ihnatiuk has been a absolute pleasure to work with. She provided all the correct information to the littlest questions and took care of my choices often going back to the doctor to get their recommendation even though at times I was unsure she was there to provide full customer support. Her availability is unmatched, a dedicated hard worker. I couldn't of had a better experience during this process. I would recommendTetiana ihnatiuk and bookingimed to friends and family in a heartbeat.
Thank you Tetiana ihnatiuk.

Reply from US-UK.Bookimed.com
From start to finish they were amazing. Kind, compassionate, careful in their services. Excellent job in finding me a surgeon who would assist me in my goal.

Reply from US-UK.Bookimed.com
I got a lower facelift and neck lift at ID clinic in Bangkok. Less than one year later my neck is saggy and it doesn’t even look like it was done. Bookimed recommended the surgeon. I put my trust in them. Now I am contacting them and no response as to my next steps. Don’t trust them. The lady who worked for them and was I was in contact with no longer works there. Don’t go to is clinic for any surgery.

Reply from US-UK.Bookimed.com
Good interactions via WhatsApp with Bookimed during the process of choosing a dentist. Still need to do your own research but helps to have a kind of 1:1 support in advance of booking.

Reply from US-UK.Bookimed.com
Thnaks to Liliia I was able to connect with Dr. Konglakciogu!! Thank you for the proactive approach finding the right surgeon. Love what you guys do!!

Reply from US-UK.Bookimed.com
Took the time to listen to your needs and made sure i get the best doctor and best treatment in the city of instabul

Reply from US-UK.Bookimed.com
I have bought a check up program for a stroke screening. Unfortunately I am over 100kg the reception/someone who I’ve been contact to book in for this check up mentioned me that I am not able to do MRI due to over 100kg. However she told me to use alternative option is CT brain instead with confidently that the results will be the same to MRI which is can see all of the blood vessels condition in my brain. In fact the CT brain is not show up. I have known that because I took my partner to check the same program and choose to do CT brain same to me cuz he scared of narrow place. At the consultation for his stock screen results his doctor said CTbrain is unable to see his blood vessels in his brain only CTA brain is able to see but the team did not provide that to him and me at the previous appointment.
After find out the hospital/someone who I’ve contact just excused to me that she doesn’t know !!!! Will CTBrain not able to give the same results to MRI scan. So she was excused this is a very new program bla bla bla which not fixed anything at all. Team at the 8th floor were very good at service though.
I still wonder how this is happen. I was satisfied in the service that why I took my partner to check up as well. At this point no only response back to me just say we are thank you for your feedback that we will be improving our services hold on !! your service is not right which is we are not receiving the results where is we should have. Disappointed ☹️

Reply from US-UK.Bookimed.com
The whole experience from start to finish was amazing, all of the booking was done for us and they arranged fantastic transport and chose the right hospital for my needs. They were also very good at keeping us informed from start to finish and never left us waiting around for information.

Reply from US-UK.Bookimed.com
The advisors were supportive and helpful. I found their assistance very useful in making my decision

Reply from US-UK.Bookimed.com
I loved the hospital and the staff and our stay everything was nice☺️

Reply from US-UK.Bookimed.com
I have been very professionally and smoothly assisted by Yeva.
The whole process was simple, clear and fast!

Reply from US-UK.Bookimed.com
Great responsive proactive service, kept me updated alwaty. Gave honest medical feedback. Post op follow up.

Reply from US-UK.Bookimed.com
The service provided by Bookimed and the partners in Turkey were outstanding. Always seamless communication with prompt responses. The service in Turkey was incredible. Transportation Pick-ups, delivery to the clinic and the local person who walked me through the process were simply without flaw. I’m very happy that I chose the service and can only recommend it. A special recognition of Dr. Mariia and Adam my Turkish assistant.

Reply from US-UK.Bookimed.com
My experience with Bookimed.com was exceptional. My agent was knowledgeable, patient, and highly professional. She demonstrated genuine care and resourcefulness throughout my process. She explored every option I requested, remained consistently responsive, and followed up after my treatment. I highly recommend Bookimed to anyone seeking reliable and personalized support, and I strongly encourage others to use their services. I will confidently use Bookimed again.

Reply from US-UK.Bookimed.com
I have bad experience with them as my case is special, so required more answers and all they want is to continue offcourse to get payed!
Not recommended, we need to speak directly to doctors not this money hungry agents

Reply from US-UK.Bookimed.com
I was very pleased with the amount of commitment that Bookimed has done for me in my search and procedure of my treatment plan. They are very professional and stay with you every step of the way. Don’t be scared to travel to find a good doctor and a great price for work you like done to your body.

Reply from US-UK.Bookimed.com
The arrangement and process was superb. Once I arrived to airport, the taxi was able to
Locate me and transport me directly to
Hotel and then clinic. The staff at the facility were super friendly and explained everything thoroughly

Reply from US-UK.Bookimed.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.