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US-UK.Bookimed.com Reviews 963

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, attentiveness, and helpfulness, making interactions pleasant and productive. The service provided is consistently described as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding quick response times and appointment scheduling. However, some customers also noted issues with aftercare, with a few reporting a lack of information or inadequate follow-up that led to complications. There were also isolated instances where individuals felt the communication with medical professionals was poor or that the company's partners did not meet expected standards, leading to dissatisfaction with the overall process.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, highlighting their professionalism, kindness,... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent and professional... See more

Customer service

Clients share positive opinions on customer service. Many reviewers felt supported and well taken care of,... See more

Response time

Reviewers highlight positive aspects of response time. Customers frequently praise the quick and timely... See more

Location

Reviewers mention ambiguous feedback about location. Many customers appreciate the ease of finding clinics in... See more

Based on these reviews

Rated 5 out of 5 stars

Had my hair transplant in Turkey through Bookimed last month. Pretty smooth experience overall. Yuliia was my coordinator. She was responsive and helpful with all arrangements. Clinic was professio... See more

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Rated 5 out of 5 stars

Easy and friendly access in setting up appointments pre op also staying regularly in touch throughout and excellent service post op Peroneal nerve decompression by Dr Casanas in Teknon medical... See more

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Rated 5 out of 5 stars

I had some neck problems after a massage and needed quick help. Bookimed was super fast—within 2-3 hours of my first call, I had an X-ray and a consultation lined up! I was seriously impressed with ho... See more

Rated 5 out of 5 stars

I had a full check-up for women in Turkey. Bookimed helped me organize everything quickly and select the necessary diagnostic package. Everyone at the hospital was friendly, and there were almost no q... See more

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Rated 2 out of 5 stars

Had my surgery here a week ago. Tummy tuck. 360 lipo and upper blephraplasty. Dr Ergin did an absolutely amazing job all round. He's friendly, attentive, and speaks very good English. I repeatedly... See more

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Rated 1 out of 5 stars

I have bad experience with them as my case is special, so required more answers and all they want is to continue offcourse to get payed! Not recommended, we need to speak directly to doctors not this... See more

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Rated 5 out of 5 stars

Winnington was an absolute delight and helped me throughout my entire experience. They were very fast to respond and always made sure any questions or concerns I had were answered with care. I would 1... See more

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Rated 5 out of 5 stars

I feel I was lucked out by finding Bookimed, just by researching on line and reading all the positive reviews, which are very true. It tookme months to decide on the appropriate cosmetic surgery.... See more

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Rated 5 out of 5 stars

i found bookimed when i was looking into zirconia crowns in turkey. i wasn’t really sure where to start, but the reviews and photos on the site helped me feel a bit more confident about choosing a... See more

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Rated 5 out of 5 stars

I wanted to get a full check-up at a good clinic with professionals who know their stuff. Of all the medical tourism services, the Bookimed website inspired the most confidence. Coordinator Kristina... See more

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Rated 5 out of 5 stars

Hi everyone, Bookimed Care in Turkey provided an excellent service from start to finish. I went for breast reduction as for years they were very large and were triggers, setting of bad memories of... See more

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Rated 5 out of 5 stars

I recommend Bookimed. I found it by chance online and I'm very happy about it. I'd like to highlight the work of the coordinator, Kristina. She described everything in great detail and found me a clin... See more

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Rated 5 out of 5 stars

For going overseas to do a surgery is always questionable, but rest assure, it was my best decision. From beginning to the end results, Winnington, my bookimed, had my back through it all. Guided m... See more

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Rated 5 out of 5 stars

Everything went very well. My coordinator was very clear and supportive. Chosen clinic in Turkey turned out to be a very nice place - doctors and staff are super friendly, facility is pretty new an... See more

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Rated 5 out of 5 stars

After trying a few clinic and hospitals trying to book myself and realising there was a substantial amount of fraud going on in Turkey, I went Bookimed. So glad I did! absolutely helpful and the whol... See more

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Rated 5 out of 5 stars

The clinic operates like a well‑oiled machine, yet every team member is a genuine, caring, and compassionate person. Everyone was friendly, attentive, and professional. The procedures were expla... See more

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Rated 5 out of 5 stars

I'm 72 and I contacted this company for help choosing a dental clinic for dental implants. I'm absolutely happy with my choice, especially with my coordinator, Katerina, who helped me make my decisio... See more

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Rated 5 out of 5 stars

I found these guys from chat GPT and honestly it’s the best thing I could have ever done, they listened to my concerns, their communication and support is phenomenal, I couldn’t be happier. and the pr... See more

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Rated 5 out of 5 stars

Bookimed helped me to quickly arrange my consultation with the gynaecologist. Everything went smoothly and without any issues. Huge thanks to the coordinator Hanna, she was with me during all the proc... See more

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Rated 5 out of 5 stars

Incredible communication from the very beginning, I felt heard as Bookimed team ensured I am getting the treatment on time. Things were taken care of, everything was organized, clear next steps. Thank... See more

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Rated 5 out of 5 stars

I had a great experience with this company. They helped me schedule a doctor’s appointment quickly and without any stress. The staff was very professional, friendly, and responsive, and they took care... See more

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Rated 5 out of 5 stars

Bookimed is quite good at arranging and helping out with medical trips in other countries. Dealing with them via WhatsApp was quite easy and I was able to pick a package and clinic that I needed based... See more

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Rated 5 out of 5 stars

I submitted my request and received a response very quickly from a member of their team. Her name is Veronika, and she was wonderful in communicating with me and provided me with answers to all my con... See more

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Rated 5 out of 5 stars

Winnington was my medical coordinator and made the process very straightforward. He was very prompt in getting back to any questions I posed. I felt well attended my the staff and nurses at the clinic... See more

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Rated 5 out of 5 stars

I had a check-up in Turkey, and my experience was great. Everything went smoothly. My Bookimed coordinator was in touch and answered quickly. Everyone at the hospital was so polite and nice. I’m total... See more

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Rated 5 out of 5 stars

I used Bookimed to arrange my medical trip to Istanbul, and the whole process was much easier than I expected. My coordinator Maksim was always available, patient, and quick to adapt when I had to... See more

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Rated 5 out of 5 stars

Everything was well organised from the very beginning. Hanna helped me a lot with all arrangements and was always quick to reply. I felt comfortable knowing someone was there ti guide me through the w... See more

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Rated 5 out of 5 stars

I had a very personal and intimate surgery, the medical coordinator I dealt with was so quick, efficient and friendly, and answered all of my questions, supported me through my anxious mind and reassu... See more

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Rated 5 out of 5 stars

I dealt with a representative called Zekra and they were amazing. So helpful, and patient with my millions of questions and me changing my mind on what I wanted. She found my a great place and got me... See more

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Rated 1 out of 5 stars

I would like to raise serious concerns regarding my experience with Dr. Sinem Singin Sezer. First of all, her level of communication is extremely poor, and her professionalism as a doct... See more

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Rated 5 out of 5 stars

The service provided by Bookimed and the partners in Turkey were outstanding. Always seamless communication with prompt responses. The service in Turkey was incredible. Transportation Pick-ups, deliv... See more

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Rated 5 out of 5 stars

I had a great experience with these guys, my coordinator yeva, was great all all times, and was helpful each step of the way. I’ll definitely recommend to everyone to use these guys, I’ll be using t... See more

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Rated 5 out of 5 stars

It was incredibly easy to find the right clinic for me for my needs. I had an idea in mind of where I wanted to go but changed my mind and it wasn't a problem for Bookimed to make a course correctio... See more

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Rated 5 out of 5 stars

Bookimed always responded in a timely manner and was able to answer all my questions at anytime. They kept in constant contact and were able to reassure me. If they weren't quite sure about something... See more

Rated 5 out of 5 stars

I would especially like to thank Tetiana, my medical coordinator at Bookimed, for her support and professionalism. She was very patient, answered all my questions clearly, and helped me reach a fair a... See more

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Rated 5 out of 5 stars

I had my 60th Birthday rejuvenation at Quartz Clinic in Turkey. Everything went seamlessly from booking my procedure to my travels, surgery and hotel stay. This is a superior service and I am loving t... See more

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Rated 5 out of 5 stars

I was very pleased with both the service and the help from the staff. With the help of this company, I found a very good solution to my dental problem. And although this isn't the final result yet,... See more

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Rated 1 out of 5 stars

I have bought a check up program for a stroke screening. Unfortunately I am over 100kg the reception/someone who I’ve been contact to book in for this check up mentioned me that I am not able to do... See more

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Rated 5 out of 5 stars

The arrangement and process was superb. Once I arrived to airport, the taxi was able to Locate me and transport me directly to Hotel and then clinic. The staff at the facility were super friendly... See more

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Rated 5 out of 5 stars

Great service and excellent support from Bookimed. The coordinators were always available, helped me choose the right clinic, and guided me through every step. Very professional and caring team. H... See more

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Rated 1 out of 5 stars

I got a lower facelift and neck lift at ID clinic in Bangkok. Less than one year later my neck is saggy and it doesn’t even look like it was done. Bookimed recommended the surgeon. I put my trust in t... See more

Company replied

Rated 5 out of 5 stars

Thank you to your company for organizing my operation in Turkey I would especially like to note the work of Christina, who has been dealing with my problem for several years. As a result of her cle... See more

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Rated 5 out of 5 stars

Fantastic experience. Professional on all levels and felt assisted all the way. Bookimed were obviously my first contact point and they advised me that Wansiri Hospital would be perfect for what I req... See more

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Rated 5 out of 5 stars

I would like to express my sincere gratitude for the outstanding service I received throughout my rhinoplasty journey. From the very beginning, everything was handled smoothly and professionally,... See more

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Rated 1 out of 5 stars

My whole experience of ID Clinic was disappointing. Whilst the staff were pleasant and friendly, the communication was abysmal. It was not the language barrier as they used a translation app to... See more

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Rated 1 out of 5 stars

The profit is a most important and not the patients. I never will go go back. Professionalismus is bad, like the care of patients,

Company replied

Rated 5 out of 5 stars

I developed hooded eyelids. I couldn't afford to have blepharoplast in the UK. I went on Bookimed and Lillia dealt with me. I had a brain injury a number of years ago that sometimes affects my compreh... See more

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Rated 5 out of 5 stars

Tetiana ihnatiuk has been a absolute pleasure to work with. She provided all the correct information to the littlest questions and took care of my choices often going back to the doctor to get their... See more

Company replied

Rated 5 out of 5 stars

Very excellent and professional service. Without Book Medi I would not have found the right surgeon. Great support and help. Definitely use.❤️

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Rated 5 out of 5 stars

From start to finish they were amazing. Kind, compassionate, careful in their services. Excellent job in finding me a surgeon who would assist me in my goal.

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Rated 5 out of 5 stars

Thanks for quick responses and help with the appointment. The manager was pleasant and professional. My tooth cleaning was done really quickly, painlessly and with high quality. Everything was grea... See more

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Rated 1 out of 5 stars

We contacted Bookimed for a clear treatment offer regarding multiple tumor marker tests. I repeatedly asked which parameters would be tested, and they confirmed it several times. We fi... See more

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Rated 1 out of 5 stars

In January 2024, I had a hair transplant performed by Ali Ekber Yürekli. The very next day, based on the recommendation and persuasion of this so-called doctor, I was placed into an ox... See more

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Rated 5 out of 5 stars

A huge thank you to Bookimed for recommending us an excellent clinic. At first, we didn’t know which clinic to choose, but Bookimed gave us amazing help 😍😍😍😍

Company replied


Company details

  1. Doctor referral service
  2. Health consultant
  3. Medical office
  4. Travel agent

About US-UK.Bookimed.com

Written by the company

Bookimed is a free global platform to search for hospitals and arrange treatment for people from every corner of the world. Bookimed started working in 2014.

Today Bookimed is No.1 medical tourism provider in the world: we cooperate with 1,600+ medical centers and over 5,000 doctors in 50+ countries. More than 920,000 patients have already used Bookimed to find the best solution for their health.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

963 reviews

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Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Had my hair transplant in Turkey…

Had my hair transplant in Turkey through Bookimed last month. Pretty smooth experience overall.
Yuliia was my coordinator. She was responsive and helpful with all arrangements. Clinic was professional, translator made communication easy. Transfer and hotel were fine, no issues there.
One thing - could use better info on aftercare products beforehand, but staff sorted it out quickly.
Results look good so far, but the real results I'll see in 6-12 months. Happy with the decision.

12 January 2026
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Reply from US-UK.Bookimed.com

Dear Victor,

Thank you for your honest feedback! ⭐️

We are glad to hear that your overall experience was smooth and that you were satisfied with the clinic, transfer, and hotel arrangements.

We will definitely pass your kind words to our medical coordinator Yuliia. She will be happy to know that her assistance made the process easy for you.

Also, thank you for your constructive point regarding the information on aftercare products. This is valuable input, and we will work on providing these details earlier to future patients so they can feel even more prepared before the procedure.

We wish you patience during the healing process and look forward to hearing about your final results in a few months!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Everything went very well

Everything went very well. My coordinator was very clear and supportive.
Chosen clinic in Turkey turned out to be a very nice place - doctors and staff are super friendly, facility is pretty new and clean

Can't wait for my second trip to finalize my dental treatment

30 January 2026
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Reply from US-UK.Bookimed.com

Dear Mykola,

Thank you for your feedback! ⭐️

We are delighted to hear that everything went well during your first visit. It is great to know that your coordinator provided clear support and that the chosen clinic in Turkey met your expectations with its friendly staff and modern facilities.

We look forward to assisting you with your second trip to finalize your dental treatment and achieve the perfect result!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Great support from Bookimed

Everything was well organised from the very beginning. Hanna helped me a lot with all arrangements and was always quick to reply. I felt comfortable knowing someone was there ti guide me through the whole process. Would definitely recommend 👍

23 January 2026
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Reply from US-UK.Bookimed.com

Dear Olga,

Thank you for your great feedback! 💚

We are delighted to hear that everything was well-organized from the very beginning. Knowing that you felt comfortable and guided through the whole process is the best compliment for us.

We will definitely pass your kind words to our medical coordinator Hanna. She will be happy to know that her quick replies and help with arrangements made your experience smooth and stress-free.

Thank you for recommending us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Tetiana ihnatiuk has been a absolute…

Tetiana ihnatiuk has been a absolute pleasure to work with. She provided all the correct information to the littlest questions and took care of my choices often going back to the doctor to get their recommendation even though at times I was unsure she was there to provide full customer support. Her availability is unmatched, a dedicated hard worker. I couldn't of had a better experience during this process. I would recommendTetiana ihnatiuk and bookingimed to friends and family in a heartbeat.

Thank you Tetiana ihnatiuk.

31 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Hali,

Thank you for such a wonderful review! ⭐️

We are delighted to hear that our medical coordinator Tetiana Ihnatiuk was an absolute pleasure to work with. It is great to know that her dedication to answering every single question—no matter how small—and her willingness to go back to the doctor to ensure you had the best recommendations made such a difference for you.

We are incredibly proud of her hard work and unmatched availability. Knowing that you felt fully supported during this process is our greatest reward.

Thank you for recommending us to your friends and family—it means the world to us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

From start to finish they were amazing

From start to finish they were amazing. Kind, compassionate, careful in their services. Excellent job in finding me a surgeon who would assist me in my goal.

29 December 2025
Unprompted review
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Reply from US-UK.Bookimed.com

Hello!

Thank you for your wonderful feedback! 💚

We are truly touched by your words. Being described as kind, compassionate, and careful is the highest compliment we can receive, as we know how personal and important this journey is.

We are thrilled that we could find a surgeon who understood your goals and could assist you in achieving them. Seeing our patients happy with their choice is our main motivation.

Wishing you all the best!

Best regards,
The Bookimed Team

Rated 1 out of 5 stars

I got a lower facelift and neck lift at…

I got a lower facelift and neck lift at ID clinic in Bangkok. Less than one year later my neck is saggy and it doesn’t even look like it was done. Bookimed recommended the surgeon. I put my trust in them. Now I am contacting them and no response as to my next steps. Don’t trust them. The lady who worked for them and was I was in contact with no longer works there. Don’t go to is clinic for any surgery.

14 April 2025
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Jan,

We are deeply concerned to read about your dissatisfaction with the surgery results. At Bookimed, we take every report regarding medical outcomes very seriously.

However, we must address a critical point: we have conducted a thorough search of our entire database for a patient named "Jan" who underwent surgery at ID Clinic in Bangkok during the specified period, and we have found no record of such a booking or communication history.

We also noticed that you have not responded to the platform's official request to provide a booking confirmation or any proof of service. Without this information, we cannot verify that you are a Bookimed client or review the situation with the coordinator you mentioned.

If you indeed booked your procedure through us, please contact our Quality Control Department immediately at marketing@bookimed.com. Please provide your full name, phone number, and email address used during registration, so we can identify you and investigate this matter fully.

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Very happy with Bookimed

Good interactions via WhatsApp with Bookimed during the process of choosing a dentist. Still need to do your own research but helps to have a kind of 1:1 support in advance of booking.

11 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Dean,

Thank you for your feedback! ⭐️

We are glad to hear that you were happy with the communication and found the 1:1 support via WhatsApp helpful.

You are absolutely right—choosing the right doctor is a collaborative process. While we strive to provide verified options and detailed information, doing your own research ensures you feel 100% confident in your final decision. We are happy we could assist you in navigating these options.

Wishing you excellent dental health!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Thnaks to Liliia I was able to connect…

Thnaks to Liliia I was able to connect with Dr. Konglakciogu!! Thank you for the proactive approach finding the right surgeon. Love what you guys do!!

25 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Rafael,

Thank you for your kind words and enthusiasm!

We are so happy that our medical coordinator Liliia could help you connect with Dr. Konglakciogu. It is great to know that her proactive approach in finding the right surgeon made such a positive difference for you.

Hearing that you "love what we do" is the best motivation for our entire team. Thank you for trusting us!

Wishing you all the best!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Took the time to listen to your needs…

Took the time to listen to your needs and made sure i get the best doctor and best treatment in the city of instabul

15 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Hello!

Thank you for your kind feedback! ⭐️

We are sincerely glad to hear that you felt heard and supported. Listening to our patients' specific needs is the key to finding the best possible medical solution, so it is wonderful to know that we helped you find the top doctor and treatment in Istanbul.

We wish you excellent health!

Best regards,
The Bookimed Team

Rated 1 out of 5 stars

I have bought a check up program for a…

I have bought a check up program for a stroke screening. Unfortunately I am over 100kg the reception/someone who I’ve been contact to book in for this check up mentioned me that I am not able to do MRI due to over 100kg. However she told me to use alternative option is CT brain instead with confidently that the results will be the same to MRI which is can see all of the blood vessels condition in my brain. In fact the CT brain is not show up. I have known that because I took my partner to check the same program and choose to do CT brain same to me cuz he scared of narrow place. At the consultation for his stock screen results his doctor said CTbrain is unable to see his blood vessels in his brain only CTA brain is able to see but the team did not provide that to him and me at the previous appointment.

After find out the hospital/someone who I’ve contact just excused to me that she doesn’t know !!!! Will CTBrain not able to give the same results to MRI scan. So she was excused this is a very new program bla bla bla which not fixed anything at all. Team at the 8th floor were very good at service though.
I still wonder how this is happen. I was satisfied in the service that why I took my partner to check up as well. At this point no only response back to me just say we are thank you for your feedback that we will be improving our services hold on !! your service is not right which is we are not receiving the results where is we should have. Disappointed ☹️

13 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Wikanda,

We are truly sorry to hear about your dissatisfaction with the check-up results and the confusion regarding the MRI vs. CT scan capabilities. Medical accuracy is our top priority.

However, we must clarify a crucial misunderstanding. We have searched our entire database and cannot find a patient with your name or a booking matching this description.

Furthermore, your review mentions interacting with "reception" and a "Team at the 8th floor." Bookimed is a digital medical tourism platform that helps patients find clinics; we do not have a physical presence, reception desks, or medical staff on the "8th floor" of the hospital you visited.

It appears that your dissatisfaction stems from advice given by the hospital’s on-site staff during your visit, rather than by a Bookimed medical coordinator.

If you indeed used Bookimed to arrange this trip, please contact us at marketing@bookimed.com with your booking details so we can investigate the advice given by our team. If not, we kindly ask you to direct this feedback to the specific hospital's page, as they are the ones who managed your on-site process.

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Perfect experience

The whole experience from start to finish was amazing, all of the booking was done for us and they arranged fantastic transport and chose the right hospital for my needs. They were also very good at keeping us informed from start to finish and never left us waiting around for information.

13 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Caroline,

Thank you for such a fantastic review! ⭐️

We are delighted to hear that your experience was perfect from start to finish. It is wonderful to know that we could find the right hospital for your needs and that the transport arrangements met your expectations.

We are especially glad that you felt well-informed throughout the process. Ensuring that our patients are never left waiting for answers is a top priority for us, so it is great to hear we succeeded in your case.

Wishing you the very best!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

The advisors were supportive and…

The advisors were supportive and helpful. I found their assistance very useful in making my decision

25 October 2025
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Nayma,

Thank you for your kind feedback! 💚
We are sincerely glad to hear that our advisors were supportive and helpful. Our main goal is to provide you with all the necessary information to make the right decision, so it is great to know that our assistance was useful to you.

We wish you all the best!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

I loved the hospital and the staff and…

I loved the hospital and the staff and our stay everything was nice☺️

12 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Malak,

Thank you for such a lovely review! ⭐️

We are so happy to hear that you loved the hospital and the staff. It is wonderful to know that your stay was comfortable and everything went nicely.

Your positive vibes and the '☺️' emoji made our day! We will definitely pass your kind words on to the medical team—they will be very pleased.

Wishing you all the best!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Perfect service!

I have been very professionally and smoothly assisted by Yeva.
The whole process was simple, clear and fast!

20 December 2025
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Michelle,

Thank you for describing our service as "perfect"!

It is wonderful to read that Yeva provided you with such professional and smooth assistance. We designed our process to be exactly as you described—simple, clear, and fast—so you can focus on what matters most without unnecessary stress.

We will pass on your kind words to Yeva immediately; she will be happy to know she made your journey easier!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Great responsive proactive service

Great responsive proactive service, kept me updated alwaty. Gave honest medical feedback. Post op follow up.

20 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Hello!

Thank you for your kind words.

Our team is proud to read that you appreciated our proactive approach and communication. We believe that honest medical feedback is the foundation of trust—sometimes the best advice is a realistic one, not just what a patient might want to hear.

It is also great to know that you felt supported during the post-op follow-up. We are here for you!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

IOL Replacement in Istanbul

The service provided by Bookimed and the partners in Turkey were outstanding. Always seamless communication with prompt responses. The service in Turkey was incredible. Transportation Pick-ups, delivery to the clinic and the local person who walked me through the process were simply without flaw. I’m very happy that I chose the service and can only recommend it. A special recognition of Dr. Mariia and Adam my Turkish assistant.

6 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Rene,

Thank you for this outstanding feedback!

We are thrilled to hear that your IOL Replacement journey in Istanbul was seamless from start to finish. Ensuring that you feel supported—from the first message to the final transfer—is our main goal, so hearing that the process was "without flaw" is the best reward for us.

We will make sure to pass on your special recognition to Dr. Mariia and Adam. Knowing they made your experience incredible will mean the world to them.

Thank you for trusting Bookimed with your vision!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

From First Click to Follow-Up: Bookimed Delivered

My experience with Bookimed.com was exceptional. My agent was knowledgeable, patient, and highly professional. She demonstrated genuine care and resourcefulness throughout my process. She explored every option I requested, remained consistently responsive, and followed up after my treatment. I highly recommend Bookimed to anyone seeking reliable and personalized support, and I strongly encourage others to use their services. I will confidently use Bookimed again.

9 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Hi Lisa,

Thank you for such a fantastic review! We absolutely love your title—'From First Click to Follow-Up' perfectly captures the complete care we strive to provide.

It is wonderful to hear that your agent demonstrated genuine care and resourcefulness by exploring every option you requested. We believe that medical travel requires patience and precision, so we are thrilled that you felt supported all the way through to your recovery.

We look forward to working with you again whenever you need us!

Warm regards,
The Bookimed Team

Rated 1 out of 5 stars

I have bad experience with them as my…

I have bad experience with them as my case is special, so required more answers and all they want is to continue offcourse to get payed!
Not recommended, we need to speak directly to doctors not this money hungry agents

23 October 2025
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Hello TrumoveFit,

We are sorry to hear that your experience with our coordinator didn't meet your expectations. We understand that dealing with a complex medical case is stressful and you want direct answers immediately.

We would like to clarify a misunderstanding regarding our service. Bookimed is a free platform for patients — we do not charge you for our assistance in finding a clinic, so our goal is never to "get paid" by you, but to find the best medical solution.

Regarding communication with doctors: Our coordinators are medically trained to gather all necessary records before sending them to the hospital. This ensures that when the doctor does review your case, they have the full picture to give an accurate answer.

We would love to check if something went wrong in your communication with the agent. Please share your booking ID or contact details at marketing@bookimed.com. We are here to help, not to hinder.

Best regards, Bookimed Team

Rated 5 out of 5 stars

I was very pleased with the amount of…

I was very pleased with the amount of commitment that Bookimed has done for me in my search and procedure of my treatment plan. They are very professional and stay with you every step of the way. Don’t be scared to travel to find a good doctor and a great price for work you like done to your body.

18 December 2025
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Dear Mike,
Thank you so much for sharing your experience! We're truly glad that our team could support you throughout your medical journey.
Your trust means a lot to us, and we hope your results bring you lasting satisfaction. Wishing you all the best!

Warm regards,
Bookimed Team

Rated 5 out of 5 stars

The arrangement and process was superb

The arrangement and process was superb. Once I arrived to airport, the taxi was able to
Locate me and transport me directly to
Hotel and then clinic. The staff at the facility were super friendly and explained everything thoroughly

19 December 2025
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Thank you for your feedback, Ralph! We're so glad the entire process — from airport pickup to the clinic — went smoothly for you.
It's great to hear that the team was friendly and took the time to explain everything thoroughly. That's exactly the experience we aim to provide!
Wishing you excellent health and all the best!

Warm regards,
The Bookimed Team

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