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US-UK.Bookimed.com Reviews 963

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, attentiveness, and helpfulness, making interactions pleasant and productive. The service provided is consistently described as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding quick response times and appointment scheduling. However, some customers also noted issues with aftercare, with a few reporting a lack of information or inadequate follow-up that led to complications. There were also isolated instances where individuals felt the communication with medical professionals was poor or that the company's partners did not meet expected standards, leading to dissatisfaction with the overall process.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, highlighting their professionalism, kindness,... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent and professional... See more

Customer service

Clients share positive opinions on customer service. Many reviewers felt supported and well taken care of,... See more

Response time

Reviewers highlight positive aspects of response time. Customers frequently praise the quick and timely... See more

Location

Reviewers mention ambiguous feedback about location. Many customers appreciate the ease of finding clinics in... See more

Based on these reviews

Rated 5 out of 5 stars

Had my hair transplant in Turkey through Bookimed last month. Pretty smooth experience overall. Yuliia was my coordinator. She was responsive and helpful with all arrangements. Clinic was professio... See more

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Rated 5 out of 5 stars

Easy and friendly access in setting up appointments pre op also staying regularly in touch throughout and excellent service post op Peroneal nerve decompression by Dr Casanas in Teknon medical... See more

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Rated 5 out of 5 stars

I had some neck problems after a massage and needed quick help. Bookimed was super fast—within 2-3 hours of my first call, I had an X-ray and a consultation lined up! I was seriously impressed with ho... See more

Rated 5 out of 5 stars

I had a full check-up for women in Turkey. Bookimed helped me organize everything quickly and select the necessary diagnostic package. Everyone at the hospital was friendly, and there were almost no q... See more

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Rated 2 out of 5 stars

Had my surgery here a week ago. Tummy tuck. 360 lipo and upper blephraplasty. Dr Ergin did an absolutely amazing job all round. He's friendly, attentive, and speaks very good English. I repeatedly... See more

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Rated 1 out of 5 stars

I have bad experience with them as my case is special, so required more answers and all they want is to continue offcourse to get payed! Not recommended, we need to speak directly to doctors not this... See more

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Rated 5 out of 5 stars

Winnington was an absolute delight and helped me throughout my entire experience. They were very fast to respond and always made sure any questions or concerns I had were answered with care. I would 1... See more

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Rated 5 out of 5 stars

I feel I was lucked out by finding Bookimed, just by researching on line and reading all the positive reviews, which are very true. It tookme months to decide on the appropriate cosmetic surgery.... See more

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Rated 5 out of 5 stars

i found bookimed when i was looking into zirconia crowns in turkey. i wasn’t really sure where to start, but the reviews and photos on the site helped me feel a bit more confident about choosing a... See more

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Rated 5 out of 5 stars

I wanted to get a full check-up at a good clinic with professionals who know their stuff. Of all the medical tourism services, the Bookimed website inspired the most confidence. Coordinator Kristina... See more

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Rated 5 out of 5 stars

Hi everyone, Bookimed Care in Turkey provided an excellent service from start to finish. I went for breast reduction as for years they were very large and were triggers, setting of bad memories of... See more

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Rated 5 out of 5 stars

I recommend Bookimed. I found it by chance online and I'm very happy about it. I'd like to highlight the work of the coordinator, Kristina. She described everything in great detail and found me a clin... See more

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Rated 5 out of 5 stars

For going overseas to do a surgery is always questionable, but rest assure, it was my best decision. From beginning to the end results, Winnington, my bookimed, had my back through it all. Guided m... See more

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Rated 5 out of 5 stars

Everything went very well. My coordinator was very clear and supportive. Chosen clinic in Turkey turned out to be a very nice place - doctors and staff are super friendly, facility is pretty new an... See more

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Rated 5 out of 5 stars

After trying a few clinic and hospitals trying to book myself and realising there was a substantial amount of fraud going on in Turkey, I went Bookimed. So glad I did! absolutely helpful and the whol... See more

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Rated 5 out of 5 stars

The clinic operates like a well‑oiled machine, yet every team member is a genuine, caring, and compassionate person. Everyone was friendly, attentive, and professional. The procedures were expla... See more

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Rated 5 out of 5 stars

I'm 72 and I contacted this company for help choosing a dental clinic for dental implants. I'm absolutely happy with my choice, especially with my coordinator, Katerina, who helped me make my decisio... See more

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Rated 5 out of 5 stars

I found these guys from chat GPT and honestly it’s the best thing I could have ever done, they listened to my concerns, their communication and support is phenomenal, I couldn’t be happier. and the pr... See more

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Rated 5 out of 5 stars

Bookimed helped me to quickly arrange my consultation with the gynaecologist. Everything went smoothly and without any issues. Huge thanks to the coordinator Hanna, she was with me during all the proc... See more

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Rated 5 out of 5 stars

Incredible communication from the very beginning, I felt heard as Bookimed team ensured I am getting the treatment on time. Things were taken care of, everything was organized, clear next steps. Thank... See more

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Rated 5 out of 5 stars

I had a great experience with this company. They helped me schedule a doctor’s appointment quickly and without any stress. The staff was very professional, friendly, and responsive, and they took care... See more

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Rated 5 out of 5 stars

Bookimed is quite good at arranging and helping out with medical trips in other countries. Dealing with them via WhatsApp was quite easy and I was able to pick a package and clinic that I needed based... See more

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Rated 5 out of 5 stars

I submitted my request and received a response very quickly from a member of their team. Her name is Veronika, and she was wonderful in communicating with me and provided me with answers to all my con... See more

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Rated 5 out of 5 stars

Winnington was my medical coordinator and made the process very straightforward. He was very prompt in getting back to any questions I posed. I felt well attended my the staff and nurses at the clinic... See more

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Rated 5 out of 5 stars

I had a check-up in Turkey, and my experience was great. Everything went smoothly. My Bookimed coordinator was in touch and answered quickly. Everyone at the hospital was so polite and nice. I’m total... See more

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Rated 5 out of 5 stars

I used Bookimed to arrange my medical trip to Istanbul, and the whole process was much easier than I expected. My coordinator Maksim was always available, patient, and quick to adapt when I had to... See more

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Rated 5 out of 5 stars

Everything was well organised from the very beginning. Hanna helped me a lot with all arrangements and was always quick to reply. I felt comfortable knowing someone was there ti guide me through the w... See more

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Rated 5 out of 5 stars

I had a very personal and intimate surgery, the medical coordinator I dealt with was so quick, efficient and friendly, and answered all of my questions, supported me through my anxious mind and reassu... See more

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Rated 5 out of 5 stars

I dealt with a representative called Zekra and they were amazing. So helpful, and patient with my millions of questions and me changing my mind on what I wanted. She found my a great place and got me... See more

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Rated 1 out of 5 stars

I would like to raise serious concerns regarding my experience with Dr. Sinem Singin Sezer. First of all, her level of communication is extremely poor, and her professionalism as a doct... See more

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Rated 5 out of 5 stars

The service provided by Bookimed and the partners in Turkey were outstanding. Always seamless communication with prompt responses. The service in Turkey was incredible. Transportation Pick-ups, deliv... See more

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Rated 5 out of 5 stars

I had a great experience with these guys, my coordinator yeva, was great all all times, and was helpful each step of the way. I’ll definitely recommend to everyone to use these guys, I’ll be using t... See more

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Rated 5 out of 5 stars

It was incredibly easy to find the right clinic for me for my needs. I had an idea in mind of where I wanted to go but changed my mind and it wasn't a problem for Bookimed to make a course correctio... See more

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Rated 5 out of 5 stars

Bookimed always responded in a timely manner and was able to answer all my questions at anytime. They kept in constant contact and were able to reassure me. If they weren't quite sure about something... See more

Rated 5 out of 5 stars

I would especially like to thank Tetiana, my medical coordinator at Bookimed, for her support and professionalism. She was very patient, answered all my questions clearly, and helped me reach a fair a... See more

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Rated 5 out of 5 stars

I had my 60th Birthday rejuvenation at Quartz Clinic in Turkey. Everything went seamlessly from booking my procedure to my travels, surgery and hotel stay. This is a superior service and I am loving t... See more

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Rated 5 out of 5 stars

I was very pleased with both the service and the help from the staff. With the help of this company, I found a very good solution to my dental problem. And although this isn't the final result yet,... See more

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Rated 1 out of 5 stars

I have bought a check up program for a stroke screening. Unfortunately I am over 100kg the reception/someone who I’ve been contact to book in for this check up mentioned me that I am not able to do... See more

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Rated 5 out of 5 stars

The arrangement and process was superb. Once I arrived to airport, the taxi was able to Locate me and transport me directly to Hotel and then clinic. The staff at the facility were super friendly... See more

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Rated 5 out of 5 stars

Great service and excellent support from Bookimed. The coordinators were always available, helped me choose the right clinic, and guided me through every step. Very professional and caring team. H... See more

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Rated 1 out of 5 stars

I got a lower facelift and neck lift at ID clinic in Bangkok. Less than one year later my neck is saggy and it doesn’t even look like it was done. Bookimed recommended the surgeon. I put my trust in t... See more

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Rated 5 out of 5 stars

Thank you to your company for organizing my operation in Turkey I would especially like to note the work of Christina, who has been dealing with my problem for several years. As a result of her cle... See more

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Rated 5 out of 5 stars

Fantastic experience. Professional on all levels and felt assisted all the way. Bookimed were obviously my first contact point and they advised me that Wansiri Hospital would be perfect for what I req... See more

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Rated 5 out of 5 stars

I would like to express my sincere gratitude for the outstanding service I received throughout my rhinoplasty journey. From the very beginning, everything was handled smoothly and professionally,... See more

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Rated 1 out of 5 stars

My whole experience of ID Clinic was disappointing. Whilst the staff were pleasant and friendly, the communication was abysmal. It was not the language barrier as they used a translation app to... See more

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Rated 1 out of 5 stars

The profit is a most important and not the patients. I never will go go back. Professionalismus is bad, like the care of patients,

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Rated 5 out of 5 stars

I developed hooded eyelids. I couldn't afford to have blepharoplast in the UK. I went on Bookimed and Lillia dealt with me. I had a brain injury a number of years ago that sometimes affects my compreh... See more

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Rated 5 out of 5 stars

Tetiana ihnatiuk has been a absolute pleasure to work with. She provided all the correct information to the littlest questions and took care of my choices often going back to the doctor to get their... See more

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Rated 5 out of 5 stars

Very excellent and professional service. Without Book Medi I would not have found the right surgeon. Great support and help. Definitely use.❤️

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Rated 5 out of 5 stars

From start to finish they were amazing. Kind, compassionate, careful in their services. Excellent job in finding me a surgeon who would assist me in my goal.

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Rated 5 out of 5 stars

Thanks for quick responses and help with the appointment. The manager was pleasant and professional. My tooth cleaning was done really quickly, painlessly and with high quality. Everything was grea... See more

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Rated 1 out of 5 stars

We contacted Bookimed for a clear treatment offer regarding multiple tumor marker tests. I repeatedly asked which parameters would be tested, and they confirmed it several times. We fi... See more

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Rated 1 out of 5 stars

In January 2024, I had a hair transplant performed by Ali Ekber Yürekli. The very next day, based on the recommendation and persuasion of this so-called doctor, I was placed into an ox... See more

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Rated 5 out of 5 stars

A huge thank you to Bookimed for recommending us an excellent clinic. At first, we didn’t know which clinic to choose, but Bookimed gave us amazing help 😍😍😍😍

Company replied


Company details

  1. Doctor referral service
  2. Health consultant
  3. Medical office
  4. Travel agent

About US-UK.Bookimed.com

Written by the company

Bookimed is a free global platform to search for hospitals and arrange treatment for people from every corner of the world. Bookimed started working in 2014.

Today Bookimed is No.1 medical tourism provider in the world: we cooperate with 1,600+ medical centers and over 5,000 doctors in 50+ countries. More than 920,000 patients have already used Bookimed to find the best solution for their health.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

963 reviews

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Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Dr Mariia Pashko is great

Dr Mariia Pashko helped me again to get the surgery fast and for a great price.

19 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Adi,

Thank you so much for your fantastic review and for trusting us again! 💚

Welcoming back a returning patient is the highest compliment our team can receive. We are thrilled to hear that Dr. Mariia Pashko was able to help you organize your surgery quickly and at a great price once more. Her medical expertise and dedication truly make a difference, and she will be absolutely delighted to read your kind words.

We wish you a very speedy and successful recovery! Would you like us to help schedule any follow-up online consultations with your surgeon to track your progress?

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

i found bookimed when i was looking…

i found bookimed when i was looking into zirconia crowns in turkey. i wasn’t really sure where to start, but the reviews and photos on the site helped me feel a bit more confident about choosing a clinic.

maxym, my coordinator, was easy to talk to and helped me figure out all the details with the trip and appointments. it made things a lot less stressful.

thanks as well to dr abdullah kongoz and the team at good look clinic. everything felt professional but not overcomplicated, and the price was fair. i’m happy with the result and glad i decided to go for it.

16 February 2026
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Reply from US-UK.Bookimed.com

Dear Patient,

Thank you for sharing your wonderful experience! 💚

We are so glad to hear that our platform, with its reviews and photos, helped you feel confident in taking the first step towards your new smile. Navigating dental options abroad can indeed be overwhelming, which is exactly why we are here!

We will gladly pass your kind words to Maxym. Making your trip to Turkey and your appointments less stressful is exactly what he strives for.

It is also fantastic to hear that Dr. Abdullah Kongoz and the team at Good Look Clinic provided such a professional and seamless experience at a fair price. We are thrilled that you are happy with your zirconia crowns and that you are glad you decided to go for it.

Enjoy your beautiful new smile!

Best regards,
The Bookimed Team

Rated 1 out of 5 stars

Not very professional

My whole experience of ID Clinic was disappointing. Whilst the staff were pleasant and friendly, the communication was abysmal. It was not the language barrier as they used a translation app to good effect. No one contacted me before coming out about payment and how this should be done, I had to ask. They requested cash in USD so I went to the bank and took the uncomfortable trip with a lot of cash through customs and into the country. When I got to the clinic and it was time to pay, they seemed unhappy with the smaller denomination bills and the one $50 note that had a tiny ink mark on it. They only accepted the cash when I told them it was all I had, take it or leave it!
The clinic itself is just that, a clinic. It is not a hospital. It is a tiny place on the 5th floor of a commercial unit, with 2 very small bedrooms, and a tiny operating theatre. There are a couple of small clinical rooms and the surgeons office and that’s about it. It looks like a one-man-band set up with a few nurses to assist.
No-one at the clinic ever asked me for a full medical or surgical history. They asked me if I had any medical conditions that I take medication for, but never asked about previous conditions or surgery. Considering I have had cancer and surgery, chemo and radio-therapy in the past and had lymph nodes removed, this should have been asked. I didn’t even get a chance to tell them as the surgeon spent five minutes with me drawing marks on my head and nothing else. I didn’t meet the anaesthetist (the one responsible for keeping me safe during surgery!) until the moment of the operation when she sited a cannula and put me under with barely a word. If I had a chance, I could have mentioned that I get really bad nausea and vomiting after general anaesthesia with vapours, but all I could do was demonstrate on waking!
The surgery itself seemed to have gone ok, but I had asked that they correct the slight droop I have on one side of my forehead to make my face more symmetrical. Instead I woke with paralysis on that side of my forehead exaggerating the droop. 2 weeks on I still cannot move that side of my forehead (cannot raise my eye brow) and am concerned that they have put me in the less than 1% of patients with permanent nerve damage.
I can only hope that the paralysis resolves and the ultimate result is satisfactory. The experience was not at all what I expected and did not instil any confidence in me.

7 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Susan,

We are deeply sorry to read about your experience and the distress you are facing regarding your recovery. Your health, safety, and peace of mind are our absolute priorities.

At Bookimed, we carefully select our partner clinics based on their medical certifications and overall standards. However, the daily on-site operations, specific medical protocols, staff interactions, and internal payment procedures are managed directly by the clinic's team.

While our medical coordinator was not made aware of these specific issues during your stay, we truly appreciate you bringing them to our attention now. Honest feedback like yours is critical for us, as it directly impacts how we continually evaluate our partners to ensure they meet the high standards our patients expect.

We sincerely hope that your recovery progresses well and that your concerns regarding the surgery resolve quickly. If you would like to share more details about your experience for our internal evaluation of this facility, please feel free to reach us at marketing@bookimed.com.

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Excellent Lutetium treatment and care…

Excellent Lutetium treatment and care for my father, by the whole team at Memorial Hosital Şişli under Professor Turkmen, and the support staff (Can, Berkan and Olha) were fantastic.

28 January 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Nimalan,

Thank you for your valuable feedback!

We are truly grateful to hear that your Lutetium treatment at Memorial Şişli Hospital was a success. Undergoing advanced nuclear medicine therapy is a significant step, and knowing that you felt well-cared for by Professor Turkmen and the medical team is incredibly important to us.

We will make sure to pass your special thanks to Can, Berkan, and Olha. They will be thrilled to know that their support made your experience "fantastic."

We wish you the very best in your recovery and continued health!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

very smooth experience

very smooth experience, everything went as planned. Felt really well taken care of. Highly recommended.

4 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Endri,

Thank you for your fantastic feedback!

We are delighted to hear that everything went exactly as planned. In medical travel, predictability and smoothness are key, so we are glad we could deliver that experience for you.

Knowing that you felt "well taken care of" is the best compliment for our team. Thank you for your recommendation!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

I had my 60th Birthday rejuvenation at…

I had my 60th Birthday rejuvenation at Quartz Clinic in Turkey. Everything went seamlessly from booking my procedure to my travels, surgery and hotel stay. This is a superior service and I am loving the work I had done - endoscopic vertical face lift, brow lift and lip lift.

5 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Betty,

Happy 60th Birthday! 🎂🎉

What a fantastic way to celebrate such a beautiful milestone! We are honored that you trusted us to organize this special "rejuvenation" gift for yourself.

We are thrilled to hear that your experience at Quartz Clinic was seamless from start to finish. Organizing a trip for multiple procedures like an endoscopic face lift, brow lift, and lip lift requires precision, so we are glad we could provide you with the "superior service" you deserve.

Enjoy your fresh look and this exciting new chapter!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

I would like to share my experience…

I would like to share my experience working with Bookimed platform. I was looking for a highly experienced ophthalmologist specializing in retinal treatment because my grandfather started experiencing retinal detachment in his left eye. Local hospitals told us that nothinh coulc be done except for taking supportive medication. That’s why we wanted to get a second opinion from a profesional retinoligist.
Hanna contacted me very quickly via whatsapp and selected the right experts for an online consultation based on the medical records we provided. As it turned out, it is actually possible to stop the detachment process using laser coagulation.
I’m very grateful to the medical coordinator Hanna for helping us navigate everything so quickly. We are now about to book a visit to a clinic in Istanbul for an in-person consultation. I’m confident that Bookimed will help us with as well. I will certainly recommend this service to everyone I know.

9 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Helen,

Thank you for sharing such a powerful story! 💚

This is the perfect example of why getting a second opinion is so critical. Hearing that "nothing can be done" is heartbreaking, so we are incredibly relieved and happy that our experts found a solution to stop the retinal detachment and save your grandfather's vision.

We are proud of Hanna for acting quickly and finding the right retinologist based on the medical records. Speed is everything in such cases!

We are ready to support you on the next step—your trip to Istanbul. You can count on us to make the booking and travel process just as smooth as the consultation.

We wish your grandfather a successful treatment and a speedy recovery!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

The easiest way to find a clinic in…

The easiest way to find a clinic in Turkey. Coordinator helped me to chose a place for my eyebrows transplantation - it was fast, detailed and with a very good price.

9 February 2026
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Reply from US-UK.Bookimed.com

Dear Anna,

Thank you for your feedback! 💚

We are thrilled to hear that we were the "easiest way" for you to find a clinic in Turkey. Navigating the options for eyebrow transplantation can be overwhelming, so we are glad our coordinator made the process fast, detailed, and affordable for you.

We hope you are happy with the results!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

This is a really good way to find…

This is a really good way to find medical professionals and procedures.they tailor around what you need and budget ect.they suggested a really good clinic for a reasonable price.they are with you threw out everything updates and information available 24 hours a day i would use again if needed.

10 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Hello!

Thank you for your positive feedback! ⭐️

We are glad to hear that we hit the mark with tailoring the options to your budget and needs. Finding a "really good clinic for a reasonable price" is exactly our goal, and we are happy we could achieve it for you.

Thank you for highlighting our 24-hour support. Medical questions don't always happen during business hours, so we strive to be there whenever you need updates or information.

We are always here if you ever need us again!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Not enough words to thank her…

I cannot find enough words to thank Olha for the incredible support she’s provided while coordinating my medical care. Navigating the healthcare system in Spain can be a massive challenge, but Olha makes it look easy.

She has been there at all hours, taking calls and constantly arranging (and rearranging) appointments to make sure everything stayed on track. From handling complex translations to navigating the many hurdles of getting care abroad, she has been on top of every single detail.

It is so refreshing to work with a professional who is as caring as she is capable. If you need someone to help you through the medical process here, Olha is the person you want in your corner. Truly a gold-standard coordinator.

12 February 2026
Unprompted review
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Reply from US-UK.Bookimed.com

Dear David,

Thank you for such a glowing review! 🌟

We fully agree that navigating the healthcare system in a foreign country—especially Spain—can be a complex challenge. We are so proud that Olha was able to take that burden off your shoulders and make the process smooth for you.

Being in your corner, handling translations, and managing the schedule (no matter how many times it changes!) is exactly what we are here for. We want our patients to focus on recovery, not on logistics.

We will pass your "gold-standard" compliment to Olha—she will be absolutely thrilled to know her hard work made such a difference!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Bookimed helped me to quickly arrange…

Bookimed helped me to quickly arrange my consultation with the gynaecologist. Everything went smoothly and without any issues. Huge thanks to the coordinator Hanna, she was with me during all the process and was very supportive as it was my first time travelling abroad alone!

23 January 2026
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Reply from US-UK.Bookimed.com

Dear Malak,

Thank you for sharing your experience!

We are happy to hear that we could arrange your gynaecology consultation quickly and smoothly.

A special thank you for highlighting Hanna's support. Traveling abroad alone for the first time—especially for medical reasons—can be a huge step, so we are incredibly proud that Hanna made you feel safe and accompanied throughout the process. You were never truly alone!

We wish you the best of health!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Peace of mind

I found Bookimed after a Google search and could not have been happier with my experience. Tetiana was my guide throughout the whole experience. She took time to understand exactly what I was looking for, provide me with choices that met my requirements and was simply available to answer questions, big and small throughout the entire process. I have been so impressed with kindness, communication, clear understanding and sheer support of Tetiana through Bookimed and have already recommended them to several friends. Finding the right surgeon, hospital, price etc can feel very overwhelming and to have someone there at every step to be an intermediary and answer what may feel like silly questions, with patience made the whole experience exciting and fun, rather than stressful. Very important to know, too, that Bookimed doesn't charge for their services- the hospitals cover that, so you are paying the same price as the hospitals quote directly.

We sorted our own accomodation, but i know that Tetiana could recommend and arrange accomodation too if we had wished it. I highly recommend them and can't thank her enough.

1 December 2025
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Judith,

Thank you for such a detailed and insightful review! "Peace of mind" is exactly what we strive to provide every patient.

We are incredibly grateful that you highlighted a very important point: Bookimed services are free for patients. Many people worry about hidden costs, so your explanation that "you are paying the same price as the hospitals quote directly" is incredibly helpful for our future clients.

We will definitely pass your kind words to Tetiana. She will be thrilled to hear that she managed to turn a potentially overwhelming process into something exciting and fun. Her patience and support are indeed her superpowers!

Thank you for recommending us to your friends. We wish you all the best!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

I'd like to talk about Greece

I'd like to talk about Greece, a unique country globally, advanced in culture, science, and thought. When we spoke via WhatsApp, the medical coordinator arranged everything according to the agreement, and they were incredibly cooperative. When we arrived in Greece, everything was as we expected and even better. The doctors were wonderful, very committed, and possessed exceptional scientific expertise. They were meticulous in their examinations and diagnoses and provided us with a great deal of assistance and advice. The medical coordinator followed up on everything and maintained constant communication. I highly recommend visiting the Antropolkan Clinic in Thessaloniki, northern Greece. Many thanks, appreciation, and respect to them, and I wish them continued success in their distinguished medical careers. Best regards, Miss Nadia Al Dhafiri
31.05.2006

6 October 2025
Unprompted review
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Reply from US-UK.Bookimed.com

Dear Nadia,

Thank you for such a beautiful and heartfelt review!

We are truly touched by your kind words about Greece and its medical standards. It is wonderful to hear that your experience in this unique country exceeded your expectations and that you felt the combination of rich culture and advanced science.

We are delighted that our medical coordinator was able to arrange everything seamlessly via WhatsApp and provided you with the constant support you deserved.

We will also pass your gratitude to the doctors at the clinic in Thessaloniki. Knowing that their scientific expertise, meticulous examinations, and advice were helpful to you is the highest praise for any medical professional.

Thank you for your recommendation and for your trust in us. We wish you continued health and prosperity!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Excellent support and truly caring team

Great service and excellent support from Bookimed. The coordinators were always available, helped me choose the right clinic, and guided me through every step.
Very professional and caring team.
Highly recommend Bookimed to anyone looking for medical treatment abroad!

28 January 2026
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Dear Ilona,

Thank you for your wonderful review! ⭐️

We are delighted to hear that you felt supported and cared for throughout your entire journey. Being "always available" and guiding you through every step is the core of our service, so it is great to know we met your expectations.

Thank you for highlighting our professionalism and for recommending us to others seeking treatment abroad. It means a lot to us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

This company is perfect at linking…

This company is perfect at linking patients to best clinics as for me the hospital is was linked with is one of top hospitals in israel

5 February 2026
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Dear Lea,

Thank you for your kind words!

We are delighted to hear that we could connect you with one of the top hospitals in Israel. Finding the perfect match between a patient's needs and the best medical expertise is our main mission, so your feedback is the best reward for us.

We are proud to work with leading Israeli clinics and are happy that you are satisfied with the choice.

We wish you the best of health!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Thanks for quick responses and help…

Thanks for quick responses and help with the appointment. The manager was pleasant and professional.
My tooth cleaning was done really quickly, painlessly and with high quality.
Everything was great.

30 January 2026
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Dear Anastasiia,

Thank you for your feedback!

We are delighted to hear that everything went great. It is wonderful to know that our manager provided you with quick and professional support during the booking process.

We are also happy that the dental cleaning was quick, painless, and high-quality. We know how important comfort is in dental care, so hearing this makes our day!

Thank you for choosing us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Incredible communication from the very…

Incredible communication from the very beginning, I felt heard as Bookimed team ensured I am getting the treatment on time. Things were taken care of, everything was organized, clear next steps. Thank you Bookimed!

5 February 2026
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Reply from US-UK.Bookimed.com

Dear Marina,

Thank you for your wonderful feedback! 💚

We are happy to hear that you felt heard and supported right from the start. We know that when it comes to health, timing and organization are crucial, so we are glad we could arrange your treatment on time and make the next steps clear for you.

Taking the stress of planning off your shoulders is our main goal. Thank you for trusting us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Best experience of my life

I had a very personal and intimate surgery, the medical coordinator I dealt with was so quick, efficient and friendly, and answered all of my questions, supported me through my anxious mind and reassured me every step of the way. The whole process was so smooth and I can't thank Bookimed enough! Would recommend to anyone!!

29 January 2026
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Dear Rhea,

Thank you for such a heartwarming review! 💖

We understand that undergoing a personal and intimate surgery can be stressful, so we are deeply touched to know that our medical coordinator helped you feel safe, supported, and reassured.

Helping patients navigate their anxiety is just as important to us as organizing the medical side of things. We are so happy that the process was smooth for you and that you felt looked after every step of the way.

Thank you for your trust and recommendation—it means the world to us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

Good experience overall

Bookimed is quite good at arranging and helping out with medical trips in other countries. Dealing with them via WhatsApp was quite easy and I was able to pick a package and clinic that I needed based on what I told them. All in all, can recommend.

3 February 2026
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Hello!

Thank you for your positive feedback!

We are glad to hear that you found our service helpful and easy to use. It is great to know that communicating via WhatsApp made the process convenient for you and helped you find the right clinic and package for your needs.

Thank you for recommending us!

Best regards,
The Bookimed Team

Rated 5 out of 5 stars

I had good follow-up with Bookmed

I had good follow-up with Bookmed, they were very attentive, especially Yeva who was responsible for my case.

31 January 2026
Unprompted review
US-UK.Bookimed.com logo

Reply from US-UK.Bookimed.com

Dear Gabriel,

Thank you for your review!

We are glad to hear that you were satisfied with the follow-up and felt well-supported throughout the process.

We will definitely pass your kind words to Yeva. She will be delighted to know that her attentiveness made a positive difference for you.

Best regards,
The Bookimed Team

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