BookRenter Reviews 14,015

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have gone through a nursing program and am currently pursuing a higher designation and BookRenter has helped me so much a long the way. Everything has been smooth, easy, and cost effective. The on... See more

Rated 5 out of 5 stars

Prompt service. Super convenient return system. Great selection. I can always breathe a lot easier when I see how much money I save by borrowing text books through BookRenter. Their service has alway... See more

Rated 5 out of 5 stars

I always wait till the last minute to do things I know I should be on top of when it comes to ordering my class textbook. The only place I have found that always have what I need at perfect prices is... See more

Rated 2 out of 5 stars

I paid for overnight shipping when I placed an order on a Friday around 3:30 pm. It did not arrive until Tuesday afternoon. It does state that they do not deliver on Saturdays or Sundays when the fi... See more

Company details

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  2. Association or organisation

Information provided by various external sources

Save BIG with textbook rentals at BookRenter. Why buy? Textbook rental makes cents. With next day delivery, free return shipping & 5 rental periods, BookRenter is the Best Way to Rent Textbooks


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4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Rated 5 out of 5 stars

Great website for readers

So much impressed by BookRenter. It is so much well-thought to provide a classy service for the clients. Recommend using it to all book-lovers!

8 February 2017
Unprompted review
Rated 4 out of 5 stars

Process was relatively painless....

The process was painless, relatively. Saved us lots of money since daughter was not intending on keeping books and new/used were quite pricey. Came quickly so she had them in time. BUT not sure if it was her college terms or what but they did not allow us to have for whole term; she still had 3 weeks in terms including finals and we would of had to extend for extra price. Speaking of.. when we did attempt to extend it would just give us an error. We decided just to return because she said she could go online if necessary for info this late in term. But other than that I would recommend just be wary of dates etc.

8 December 2016
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Needed a book that I didn't need to own. Fast shipping. Great condition. Long rental for a great price. Free return and easy instructions. Quick to email to confirm they received the book back. Definitely recommended.

2 October 2016
Unprompted review
Rated 1 out of 5 stars

not very careful

flag your emails as important or they will go to spam and i won't see it for weeks and end up paying $100 more than planned.

15 September 2016
Unprompted review
Rated 1 out of 5 stars

Nickel & Dime - Lie - Scam

I had used BookRenter for quite some time without any issues until last semester. I rented a book that came with some marks/highlights and some water stains on the pages. It wasn't a significant issue to me and I was still able to use the book and read the pages, so I didn't think anything of it. I incorrectly assumed this would be a non-issue and that they'd already have documented the damage from the previous user. Unfortunately, that was not the case. I used the book, returned it in time, then was immediately charged more than $200 for damaging the book. When I contacted Customer Service to let them know that I definitely did not damage the book, they informed me that I was the very first to rent it. They told me the book was brand new when it was sent to me. I was livid and asked to speak with the manager. They said there was nothing they could do because I didn't report it within 21 days. I was never transferred to a manager, but instead they said they'd call me back later. They never did call me back (shocking!). They did, however, refund my money. I do not plan to do business with them again.

I'd encourage you to read the Customer Reviews on the BBB.org website before you rent.

31 August 2016
Unprompted review

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