I ordered a code book two weeks ago…
I ordered a code book two weeks ago that was needed for my current position at work. I've inquired to as if it shipped via email and I'm getting no response. I recommend using a different company for your needs.
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BookSpot is één van de grootste online boekwinkels van Nederland en België. Naast een groot assortiment kun je op de website ook cadeauzoekers, leestips en advies vinden. Zo kun je altijd het boek vinden wat je zoekt, ook boeken waarvan je niet wist dat je ze zocht! Naast boeken verkoopt BookSpot ook films & series, games en muziek. BookSpot zet zich tevens in voor leesbevordering en de BookSpot missie: méér lezen, voor een betere samenleving. Lezen maakt mensen aantoonbaar gelukkiger en daarom maken we lezen voor iedereen aantrekkelijk, bereikbaar en betaalbaar. Ontdek BookSpot!
Postbus 60, 1243 ZH, ’s-Graveland, Netherlands
Hasn’t replied to negative reviews
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I ordered a code book two weeks ago that was needed for my current position at work. I've inquired to as if it shipped via email and I'm getting no response. I recommend using a different company for your needs.
Good price, low shipping costs, fast delivery. A email with confirmation would have topped it.
Is horrible service long shipping not helping at all I cancel the order they ship anyway and they don’t help you with nothing worthless never any more

Reply from BookSpot
I have placed my order on 17th of December, the website said delivery should be expected within 3-5 days but after 1,5 month I still didn't receive my order.
They are replying extremely slow on my emails and cannot tell me when to expected the delivery. Today I have asked them to cancel my order and do a refund. Let's see how they can handle that, but I do not have any hope that it will be better :(

Reply from BookSpot
Update on my previous review. They left me hanging for over 3 months and then they cancel the order. Unacceptable business. Would give no stars if I could.
I made an order on june 2th. I still havn't received my order. I contacted customer support and they were very friendly and told me they would contact the supplier. I recieved an email that said the order is delayed for five more weeks. I do feel like there should be a compensation for this. I feel bad because the company was so friendly but my common sense tells me to warn people not to order here if you want to buy someone a gift unless you order 4 months (according to the current calculation) in advance.
I placed an order with Book Spot in May...tomorrow August begins and I still have only half of what I paid for. Their communication is dismal. I have contacted them via whatsapp and email and have only had unhelpful generic replies that fail to take my responses into account.
I strongly advise against using this company.

Reply from BookSpot
Ordered four books and I have been waiting for 4 weeks yet it wasn’t delivered at all, no confirmation or any significant communication. I texted them and asked for cancellation as I prefer to buy at another book store. They confirmed that the order was cancelled by text. I didn’t receive any cancellation confirmation but I bought the same books on another store at that day. The following day, two out of four books came from Bookspot. I filed a complaint for this yet they said it’s too far to cancelled. I was furious but still asked to cancel the other two. Until today, I don’t receive any email confirmation. I Know the Reason is because they are in the midst of crisis, but sending email confirmation supposed to be doable!!!

Reply from BookSpot
Hi after ordering supertramp cd,I found the quality of the recording very poor, I was given a full refund, including the postage, very impressed good service. Would reccomend,
Bij mij vlot verlopen,goede communicatie met de Chat op 20/12/2019 bestelling geplaatst en op 21/12/2018 in de voormiddag in de bus ...ik woon in Belgie .wat men beloofde in de chat , is men nagekomen
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