Boots Hearingcare - Altrincham Reviews 

22
TrustScore 4.5 out of 5

4.5

1 Stamford Quarter, WA14 1RJ Altrincham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly staff. Knowledgeable staff. Gave constructive information so that I could make an informed choice. Offered me an array of products from cheapest to most expensive. No hard sell to buy expen... See more

Rated 5 out of 5 stars

I can’t fault anyone from Timon the Audiologist through to other staff members including the Duty Pharmacist. I sadly have Parkinson’s Disease and having problems swallowing. I unfortunately chocked... See more

Rated 5 out of 5 stars

I would highly recommend a hearing test with Emma Wright. She is really helpful, professional and friendly. Nothing was too much trouble. She was very knowledgeable, explained everything, and answered... See more

Rated 5 out of 5 stars

Timo the audiologist explained the options clearly and answered my question. He was calm and clear throughout. Although my appointment was time limited it felt like I had as much time as I neede... See more


Company details

  1. #12 of 12 best companies in Hearing Aid Shop
  2. #20 of 22 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #7 of 7 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 1 Stamford Quarter, WA14 1RJ, Altrincham, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.5

All reviews

(22)

1,713 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star review

I would highly recommend a hearing test with Emma Wright. She is really helpful, professional and friendly. Nothing was too much trouble. She was very knowledgeable, explained everything, and answered all my questions.The aftercare service is second to none.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

In 2017 one of the receivers at the end…

In 2017 one of the receivers at the end of my right hearing aid broke off. I could not find it and booked an appointment with Boots Hearing and saw an Audiologist. He basically belittled me saying that the receiver was far too large to be stuck in my ear had a quick look, changed the wire on my hearing aid and sent me on my way. Ever since that day I have had ear ache in my right ear, my hearing aid never fitted correctly, and I would get alot of reverb from that hearing aid. I booked many appointments with Boots over the years to try and get this resolved without any success.

So 7 years after this happened I decided to go get my ears cleaned professionally by another provider. She has shocked to pull out the end of the hearing aid from my ear, it had been in there for 7 years, she said that I was lucky not to have got an infection and damaged my hearing even more.

20 September 2024
Unprompted review
Boots Hearingcare - Altrincham logo

Reply from Boots Hearingcare - Altrincham

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Above and beyond

I can’t fault anyone from Timon the Audiologist through to other staff members including the Duty Pharmacist. I sadly have Parkinson’s Disease and having problems swallowing. I unfortunately chocked on something and unfortunately couldn’t get my breath Timon was so calm talking to me, someone got me some water and eventually I calmed down and at this point the Pharmacist came in to check I was ok. I can’t thank everyone enough for the kindness and support they all gave me.
Eventually we were able to continue my. Assessment. I was very frightened, but the kindness of everyone was simply THE BEST

30 November 2023
Rated 5 out of 5 stars

Thank you

Hamza was very helpful and explained everything and despite the fact that I really didn’t want to admit that I had a hearing issue I accept I have and will very soon be able to hear.
Thankyou

19 May 2023
Rated 5 out of 5 stars

Excellent service

Excellent service. Charlotte was friendly and professional, I felt comfortable and I had complete faith in how she handled my test and explained the results. I decided to proceed with the hearing aids she suggested, on the basis of the information she imparted.

21 April 2023
Rated 5 out of 5 stars

Friendly staff

Friendly staff. Knowledgeable staff. Gave constructive information so that I could make an informed choice. Offered me an array of products from cheapest to most expensive. No hard sell to buy expensive items, just what would be suitable for me.
Came away feeling content with my purchase.

13 March 2023

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