Boots Hearingcare - Banbury Reviews 52

TrustScore 4.5 out of 5

4.7

Boots, 12-14 Castle Quay, OX16 5UH Banbury, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sana Ali, the Boots Hearing Specialist in Banbury was extremely helpful. She was professional, patient and empathetic. I have been struggling to hear for many years and she has prescribed a hearing ai... See more

Rated 2 out of 5 stars

Immediately after hearing aid fitted, left ,went to a store for shopping and could not hear serving assistant.went straight back to Boots hearing centre.Asked for refund, audioligst made further adjus... See more

Company replied

Rated 5 out of 5 stars

I was dealt with very thoughtfully. My concerns were addressed and at the end of the 3 month period I upgraded my hearing aids to the to of the range. I have only had them for a week but so far I am... See more

Rated 5 out of 5 stars

The audiologist, Mr Muthu Raj, explained the tests he was going to do, went through the test results with patience, answered all my questions, described the various hearing aids available. He was cou... See more


Company details

  1. #12 of 13 best companies in Hearing Aid Shop
  2. #22 of 24 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #8 of 8 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 12-14 Castle Quay, OX16 5UH, Banbury, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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Rated 5 out of 5 stars

I was dealt with very thoughtfully

I was dealt with very thoughtfully. My concerns were addressed and at the end of the 3 month period I upgraded my hearing aids to the to of the range. I have only had them for a week but so far I am happy to have made this decision.

17 March 2026
Rated 5 out of 5 stars

Outstanding Service...Recently I booked an appointment at…

Recently I booked an appointment at Boots Hearing Centre in Banbury and I was extremely fortunate enough to be seen by Muthu Raj. He has been absolutely brilliant, so helpful, kind, patient and very understanding, an amazing health care professional.

After having a negative experience with a well known hearing centre, I was slightly nervous but I needn't have worried. Muthu put me an my ease by taking the time to listen. He carried out an extension hearing test, explaining each step in a calm and very knowledgeable way.

I have had further follow up appointments with additional hearing tests which helped determine the full extent of my hearing loss. I am now at the stage of wearing my new hearing aids which have honestly completely changed my life and given me my confidence back to enjoy life again.

It doesn't stop there because the aftercare service is wonderful, you never feel on your own.

I would highly recommend Boots Hearing Centre.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Josh, the audiologist I saw was very friendly, kind and professional and explained everything really well. He put me at ease and I would highly recommend this service.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Mutha Raj was great with everything

Mutha Raj was great with everything, explained the process, what I should expect, how I can customise my hearing aids to suit my needs and went through the payment plan in clear detail.
Thanks for making something that could be overwhelming, much easier to understand and cope with.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful, service, Raj was very knowledgeable and explained every detail clearly.

28 July 2024
Rated 5 out of 5 stars

A sound experience

Prompt efficient and extremely friendly service. Would not hesitate to recommend this to anyone. Once again a huge thank you to Mr Muthu Raj, for his knowledge and experience.

8 June 2024
Unprompted review

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