Sana Ali, the Boots Hearing Specialist in Banbury was extremely helpful. She was professional, patient and empathetic. I have been struggling to hear for many years and she has prescribed a hearing ai... See more
Location
Switch locationBoots, 12-14 Castle Quay, OX16 5UH Banbury, England, GB
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Immediately after hearing aid fitted, left ,went to a store for shopping and could not hear serving assistant.went straight back to Boots hearing centre.Asked for refund, audioligst made further adjus... See more
Company replied
I was dealt with very thoughtfully. My concerns were addressed and at the end of the 3 month period I upgraded my hearing aids to the to of the range. I have only had them for a week but so far I am... See more
The audiologist, Mr Muthu Raj, explained the tests he was going to do, went through the test results with patience, answered all my questions, described the various hearing aids available. He was cou... See more
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 12-14 Castle Quay, OX16 5UH, Banbury, England, United Kingdom
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I was dealt with very thoughtfully
I was dealt with very thoughtfully. My concerns were addressed and at the end of the 3 month period I upgraded my hearing aids to the to of the range. I have only had them for a week but so far I am happy to have made this decision.
Outstanding Service...Recently I booked an appointment at…
Recently I booked an appointment at Boots Hearing Centre in Banbury and I was extremely fortunate enough to be seen by Muthu Raj. He has been absolutely brilliant, so helpful, kind, patient and very understanding, an amazing health care professional.
After having a negative experience with a well known hearing centre, I was slightly nervous but I needn't have worried. Muthu put me an my ease by taking the time to listen. He carried out an extension hearing test, explaining each step in a calm and very knowledgeable way.
I have had further follow up appointments with additional hearing tests which helped determine the full extent of my hearing loss. I am now at the stage of wearing my new hearing aids which have honestly completely changed my life and given me my confidence back to enjoy life again.
It doesn't stop there because the aftercare service is wonderful, you never feel on your own.
I would highly recommend Boots Hearing Centre.
A very pleasant appointment with Raj
A very pleasant appointment with Raj. Efficient and comprehensive test, well explained with a friendly and constructive manner. A pleasurable way to buy great hearing aids.
Excellent experience with the purchase…
Excellent experience with the purchase of hearing aids. Extremely informative guide through buying and usage process.
Excellent care & information given…
Excellent care & information given throughout appointment.
Pleasant & Helpful
Pleasant, helpful staff who know what they are doing.
Prompt appointments.
Knowledgeable staff fully explained…
Knowledgeable staff fully explained everything required.
Excellent service
Josh, the audiologist I saw was very friendly, kind and professional and explained everything really well. He put me at ease and I would highly recommend this service.
Thorough checks and friendly advice…
Thorough checks and friendly advice from the audiologist made the whole experience less worrying.
Very caring and listening to what you…
Very caring and listening to what you have to say
Mutha Raj was great with everything
Mutha Raj was great with everything, explained the process, what I should expect, how I can customise my hearing aids to suit my needs and went through the payment plan in clear detail.
Thanks for making something that could be overwhelming, much easier to understand and cope with.
A lovely audiologist
A lovely audiologist, explained everything clearly in a pleasant manner
Excellent service
The expertise of the audiologist and the patient and reassuring way in which he explained everything. Excellent service!
Friendly
Friendly, helpful, service, Raj was very knowledgeable and explained every detail clearly.
Great service from one end to the other.
The person was not only extremely helpful but very personable and made the whole experience well worth it.
Excellent experience
Raj was wonderful - so clear, patient, professional and kind. Couldn't have been better. Thank you!
A sound experience
Prompt efficient and extremely friendly service. Would not hesitate to recommend this to anyone. Once again a huge thank you to Mr Muthu Raj, for his knowledge and experience.
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