Despite needing to catch a ferry, Melissa who was standing in for the regular audiologist dealt with my issue with great expertise and excuse the pun, a sympathetic ear. I was flying to Budapest the f... See more
Location
Switch location15 Old Basing Mall, RG21 7LW Basingstoke, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lady carrying out my hearing assessment, Sheema, was very professional & helpful. Asked the right questions & answered my questions & any concerns I had. I came away feeling I had made the correct... See more
Very impressed by knowledgable and obviously experienced hearing specialist Mr Adam Lock. He took the trouble to patiently listen to my hearing problems and offer some useful advise . He thoroughly... See more
Adam Lock is outstanding. He has long cared for my Mum, and her late Husband, and she is so grateful to him. He is kind, patient, speaks eloquently, and his diction is invaluable as she can hear him... See more
Company details
- #13 of 13 best companies in Hearing Aid Shop
- #21 of 23 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #7 of 7 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
15 Old Basing Mall, RG21 7LW, Basingstoke, England, United Kingdom
4.3
Excellent
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Consultant
My visit inspired me with confidence. My hearing tests were very thorough. Adam was extremely patient and very knowledgeable of the products on offer. I made selection from hearing aids after all features and options explained to me and am pleased with my purchase.
21 June 2023
very relaxed experience
Very impressed by knowledgable and obviously experienced hearing specialist Mr Adam Lock. He took
the trouble to patiently listen to my hearing problems and offer some useful advise . He thoroughly described the options and pricing without being pushy but with
my interests at obtaining the best hearing aids available to me at a price acceptable to me. Now awaiting my first fitting .
20 May 2023
Adam Lock is outstanding and cares.
Adam Lock is outstanding.
He has long cared for my Mum, and her late Husband, and she is so grateful to him. He is kind, patient, speaks eloquently, and his diction is invaluable as she can hear him. He allays her fears, and makes her feel that she isn’t stupid.
A brilliant outcome today, and very much appreciated by me also, to see the smile on her face when she could hear properly again. Many thanks Adam for your perseverance and expertise.
28 April 2023
Unprompted review
My experience was extremely successful and actually life changing because I can now hear brilliantly
My experience was extremely professional, organised and timely on all occasions. I would definitely recommend Boots Hearingcare in Basingstoke. The systems used worked perfectly and I am extremely grateful for my new hearing aids. It will change my life because I can actually hear everything.
10 March 2023
Collection Day
Collecting appointment day went very smoothly, everything explained questions answered in detail all unhurried, would recommend Boots Hearing Care unreservedly.
2 March 2023
It was a very good experience and well…
It was a very good experience and well professionally executed
9 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.