Boots Hearingcare - Bedford Reviews 57

TrustScore 4.5 out of 5

4.7

Boots, The Harpur Centre, MK40 1TN Bedford, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Very helpful, good manners, Interested in what she was doing. One problem as we have hearing difficulty the lady talked too fast needs to slow down in her line of work. As for the device there is no... See more

Rated 5 out of 5 stars

The hearing aid audiologist Mahnoor was so helpful and professional the way she went through everything in detail without any pressure to purchase.We are very pleased with the hearing aids and TV conn... See more

Rated 5 out of 5 stars

I’ve just seen Noori again👌🏻👌🏻 Honestly, This young lady is so kind, patient n caring and her efficiency is absolutely excellent!!! She is such a ‘people’ person who is such a credit to ‘Boots’... See more

Rated 5 out of 5 stars

I wanted to email to share my praise for the impeccable level of customer service that Mahnoor provided to me today at my hearing appointment. The care and time that Mahnoor took today was tru... See more


Company details

  1. #12 of 13 best companies in Hearing Aid Shop
  2. #22 of 24 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #8 of 8 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, The Harpur Centre, MK40 1TN, Bedford, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 5 out of 5 stars

A very positive experience

Every step of the hearing test and the pros and cons of different hearing aids were fully explained. I feel confident in using my newly acquired hearing aids and know where to go to for advice should I need it.

1 October 2024
Rated 5 out of 5 stars

The Efficient n Lovely Noori 👌🏻👌🏻

I’ve just seen Noori again👌🏻👌🏻
Honestly, This young lady is so kind, patient n caring and her efficiency is absolutely excellent!!! She is such a ‘people’ person who is such a credit to ‘Boots’ I’m so pleased she is my audiologist n hope she will always be at the Bedford Boots….🤞🏻🤞🏻

2 October 2024
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars! The Audiologist was very helpful, completely put me at ease during the hearing test and recieved expert advice on the results. Will certainly recommend Boots Hearing Care to relatives and friends.

28 September 2024
Rated 5 out of 5 stars

Stunning service

Stunning service , Mahnoor Saleem went out of her way to help with the fitting and adjustments from the first appointment to the last

13 August 2024
Rated 5 out of 5 stars

What a difference the hearing aids have made

The hearing aid audiologist Mahnoor was so helpful and professional the way she went through everything in detail without any pressure to purchase.We are very pleased with the hearing aids and TV connector which has made so much difference to us both.Thank you to Mahnoor.

24 May 2024
Rated 5 out of 5 stars

Amazing customer service with genuine empathy and considerate approach

I wanted to email to share my praise for the impeccable level of customer service that Mahnoor provided to me today at my hearing appointment.

The care and time that Mahnoor took today was truly appreciated. She explained everything in so much detail. Honestly the way she explained everything was so helpful and the first time anyone has actually taken the time to do so. I was comfortable and all my questions were clearly answered.

Please can this feedback be shared with the senior management at the Bedford, Boots hearing centre in the store and the store management as she really deserves recognition for the empathy can care she has for customers.

I am pleased to say I'll be getting a new pair of hearing aids on Friday and thanks to Mahnoor and her help I'll be more confident again

20 May 2024
Unprompted review

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