The helpful, informative, friendly staff made the whole process very easy. A full explanation of the fees made it easier to choose which model to choose.
Location
Switch locationBoots, Gates Shopping Centre, BL1 1DF Bolton, England, GB
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I recently had a hearing test at Boots Bolton Gates branch store. I was seen at the appointed time by Eve, a very pleasant young lady, who fully explained how the test worked, and some facts as to... See more
EXCELLENT care from Eve at Boots, The Gates, Bolton, Hearing Care today. Both my hearing and my well-being were restored. Previous incomplete treatment at a local private clinic had left me in some di... See more
Brilliant treatment from start to finish, finally getting answers for my tinnitus and the hearing aids have reduced it massively. Can’t thank Boots the Gate in Bolton enough
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, Gates Shopping Centre, BL1 1DF, Bolton, England, United Kingdom
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I can now hear properly
The helpful, informative, friendly staff made the whole process very easy. A full explanation of the fees made it easier to choose which model to choose.
Very helpful and informative
Very helpful and informative , explained in detail and provided a solution that we believe will work … pick up the aid next week !
Excellent service from Ayesha
Caring and informative staff …
Caring and informative staff explaining all things understandably
Brilliant treatment from start to…
Brilliant treatment from start to finish, finally getting answers for my tinnitus and the hearing aids have reduced it massively. Can’t thank Boots the Gate in Bolton enough
Good experience all round
Good experience all round. Everything was explained very clearly.
Super service at Boots Gates, Bolton
I recently had a hearing test at Boots Bolton Gates branch store.
I was seen at the appointed time by Eve, a very pleasant young lady, who fully explained how the test worked, and some facts as to how our ears function.
At the end of the test I was fully informed as to what options were available to me regarding the purchase of hearing aids, and of the importance of having a regular hearing test.
I am very pleased with the service received at the named branch.
EXCELLENT care from Eve at Boots, The Gates Bolton Hearing Care
EXCELLENT care from Eve at Boots, The Gates, Bolton, Hearing Care today. Both my hearing and my well-being were restored. Previous incomplete treatment at a local private clinic had left me in some distress. Huge thanks to Eve for solving the problem with understanding and skill and for reassuring me about ongoing care available with Boots.
Having been seen by eve
Having been seen by eve , and ayesha ,I was put totally at ease , told how everything that was going to happen , they both have excellent personalitys that go extremely well with the job
On time polite informative patient…
On time polite informative patient friendly.Was made to feel comfortable keeping chq I understood what was going on.
May use AI-assist with repliesRead more
I have tinnitus due to a hearing test at Boots
I have had severe tinnitus due to a hearing test at Biggleswade.The headband which was placed on my head and behind my ears was so loud! This was done twice!
I mentioned it to another audiologist when I had to go back two days later to hand in some paperwork, the audiologist just laughed it off by saying “it’s like having gymnastics on your head”.
This is not acceptable from boots! I have since sent an email, wrote a letter and phoned headquarters, all to no avail.
They refuse to take responsibility even though I never had tinnitus until the morning after my hearing test.

Reply from Boots Hearingcare - Bolton
Very friendly efficient service
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