Canterbury hearing test today was really easy to access on line to book and then to experience in person. The appointment was available almost immediately which really surprised me. Holly Williams... See more
Location
Switch locationBoots, 12 Gravel Walk, CT1 2TF Canterbury, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having previously had a hearing test and quotation from a really nice young lady at Boots Canterbury, I had a return appointment to ask further questions and place an order. This time I had an appoint... See more
It was easy to book a 15 min consultation online. Which was followed by a 1 hour consultation in which my audiologist was very professional and made me feel comfortable. They understood my needs... See more
We had two sessions with the audiologist and with a healthcare professional, both of which were very thorough. It enabled us to make a decision on the type of hearing aid to choose for my mother.
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 12 Gravel Walk, CT1 2TF, Canterbury, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canterbury hearing test today was…worthwhile
Canterbury hearing test today was really easy to access on line to book and then to experience in person. The appointment was available almost immediately which really surprised me.
Holly Williams the audiologist was professional, reassuring and efficient. She was also friendly and explained her findings in very simple, clear and easily understandable language,
It was revealing to discover the condition of my ears which I had not suspected but which explained the problems I have on aeroplanes.
Thank you Holly. I really recommend you for your outstanding professionalism.
NB I requested this review link from her so that I could thank her for today’s very positive experience.
Wonderful experience
I’m 21 and work in healthcare I was diagnosed with hearing loss around a year ago though mild hearing loss it effects how I’m able to care for my patients,the boots hearing care staff where mindful of my age but not discriminatory in considering the difficulty hearing loss of any degree would effect my job they where kind and professional and able to help me unlike there competitors.
Such a lovely store
Such a lovely store, jade the manager from NO7 was super helpful she done a skin analysis on me and suggested the skincare I needed really helpful!
Christine was brilliantso kind and clear in her…
Christine was so kind and clear in her instructions
Superb customer service and specialist advice
The hearing specialist that my husband saw was excellent. We were both apprehensive about the process for different reasons but our minds were out at rest with clear advice and a hearing test trail to show how much a hearing aid could enrich my his husbands quality of life
My Boots hearing care experience.
It was easy to book a 15 min consultation online.
Which was followed by a 1 hour consultation in which my audiologist was very professional and made me feel comfortable.
They understood my needs and was not pushy at all.
A+ service
We had two sessions with the…
We had two sessions with the audiologist and with a healthcare professional, both of which were very thorough. It enabled us to make a decision on the type of hearing aid to choose for my mother.
First Class Service
Having previously had a hearing test and quotation from a really nice young lady at Boots Canterbury, I had a return appointment to ask further questions and place an order. This time I had an appointment with a gentleman. He was equally as knowledgeable, helpful, friendly and only too pleased to answer all of my questions. So far my experience with Boots Canterbury audiology department has been first class. I am now awaiting my new hearing aids which I collect next week, when I then get a 90 day period to get used to them or a full refund if not compatible.
Very friendly professional staff
Very friendly professional staff. Explained every thing thoroughly. Put me at ease. Great seevice
Very professional staff
Christine had been exceptionally…
Christine had been exceptionally helpful in sorting the aids to suit
Great clarity on the choices and…
Great clarity on the choices and answers to all my questions. The market for hearing aids has become very diverse but you need a gold standard like Boots to ensure you are buying wisely.
Highly recommended
Great service from a very knowledgeable audiologist who explained my test results in a way that was easy to understand and gave advice on what was the best hearing aid for me and not just the most expensive one
Examination and advice both
Examination and advice both
thorough
Professional advice as to the right hearing aid
Many thanks for a very good and friendly advice
Very friendly and proferssionel
So friendly excellent explanation of…
So friendly excellent explanation of what was available no pressurising, made to feel comfortable at all times ,made it a enjoyable experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







