Boots Hearingcare - Canterbury Reviews 19

TrustScore 4.5 out of 5

4.5

Boots, 12 Gravel Walk, CT1 2TF Canterbury, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Canterbury hearing test today was really easy to access on line to book and then to experience in person. The appointment was available almost immediately which really surprised me. Holly Williams... See more

Rated 5 out of 5 stars

Having previously had a hearing test and quotation from a really nice young lady at Boots Canterbury, I had a return appointment to ask further questions and place an order. This time I had an appoint... See more

Rated 5 out of 5 stars

It was easy to book a 15 min consultation online. Which was followed by a 1 hour consultation in which my audiologist was very professional and made me feel comfortable. They understood my needs... See more

Rated 4 out of 5 stars

We had two sessions with the audiologist and with a healthcare professional, both of which were very thorough. It enabled us to make a decision on the type of hearing aid to choose for my mother.


Company details

  1. #12 of 13 best companies in Hearing Aid Shop
  2. #22 of 24 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #8 of 8 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 12 Gravel Walk, CT1 2TF, Canterbury, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

Canterbury hearing test today was…worthwhile

Canterbury hearing test today was really easy to access on line to book and then to experience in person. The appointment was available almost immediately which really surprised me.
Holly Williams the audiologist was professional, reassuring and efficient. She was also friendly and explained her findings in very simple, clear and easily understandable language,
It was revealing to discover the condition of my ears which I had not suspected but which explained the problems I have on aeroplanes.
Thank you Holly. I really recommend you for your outstanding professionalism.
NB I requested this review link from her so that I could thank her for today’s very positive experience.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I’m 21 and work in healthcare I was diagnosed with hearing loss around a year ago though mild hearing loss it effects how I’m able to care for my patients,the boots hearing care staff where mindful of my age but not discriminatory in considering the difficulty hearing loss of any degree would effect my job they where kind and professional and able to help me unlike there competitors.

26 April 2025
Rated 5 out of 5 stars

Such a lovely store

Such a lovely store, jade the manager from NO7 was super helpful she done a skin analysis on me and suggested the skincare I needed really helpful!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service and specialist advice

The hearing specialist that my husband saw was excellent. We were both apprehensive about the process for different reasons but our minds were out at rest with clear advice and a hearing test trail to show how much a hearing aid could enrich my his husbands quality of life

6 September 2024
Rated 5 out of 5 stars

My Boots hearing care experience.

It was easy to book a 15 min consultation online.
Which was followed by a 1 hour consultation in which my audiologist was very professional and made me feel comfortable.
They understood my needs and was not pushy at all.
A+ service

26 June 2024
Rated 5 out of 5 stars

First Class Service

Having previously had a hearing test and quotation from a really nice young lady at Boots Canterbury, I had a return appointment to ask further questions and place an order. This time I had an appointment with a gentleman. He was equally as knowledgeable, helpful, friendly and only too pleased to answer all of my questions. So far my experience with Boots Canterbury audiology department has been first class. I am now awaiting my new hearing aids which I collect next week, when I then get a 90 day period to get used to them or a full refund if not compatible.

4 June 2024
Rated 5 out of 5 stars

Highly recommended

Great service from a very knowledgeable audiologist who explained my test results in a way that was easy to understand and gave advice on what was the best hearing aid for me and not just the most expensive one

18 May 2023

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