Excellent initial consultation with clear understanding of my specific needs. Various product options suggested for me to consider without confusion. My choice of product had to be ordered in but wa... See more
Location
Switch locationBoots, 10-12 North Street, PO19 1LB West Sussex, England, GB
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See what reviewers are saying
The Audilogist was very thorough and explained everything, including how to change the wax preventers. He adjusted the hearing aids with great care, although this can be difficult in an enclosed envir... See more
Mark was brilliant - knowledgeable and helpful. We are grateful for his guidance.
My hearing test was conducted and confirmed that I have suffered a loss of hearing. Had a trial of some hearing Aid’s to see if they made a difference and they did. So hearing aids order and due gif... See more
Company details
- #12 of 12 best companies in Hearing Aid Shop
- #20 of 22 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #7 of 7 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 10-12 North Street, PO19 1LB, West Sussex, England, United Kingdom
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Mark was brilliant
Mark was brilliant - knowledgeable and helpful. We are grateful for his guidance.
Good staff
I really appreciated one the colleagues Sharon. She was incredibly polite and engaging. Assisted me with purchasing a new cologne.
Excellent initial consultation with…
Excellent initial consultation with clear understanding of my specific needs.
Various product options suggested for me to consider without confusion.
My choice of product had to be ordered in but was quickly available and fitted to suit my availability.
Everything was explained in a clear and…
Everything was explained in a clear and concise way.
The Audilogist was very thorough.
The Audilogist was very thorough and explained everything, including how to change the wax preventers. He adjusted the hearing aids with great care, although this can be difficult in an enclosed environment. Some adjustment to background noise needs attention. At home, I am finding the hearing aids difficult to attach securely. The tubing may be a little short.
My husband was given a full hearing…
My husband was given a full hearing test by Rob Saunders after which he tried a pair of hearing aids to enable him to feel the difference they made. He decided to go ahead and purchase a pair and this decision was easy for him to make as at no point did Rob pressure him to make a purchase or recommend the most expensive pair it was so refreshing to deal with someone who was more interested in the customers needs than profit.. thank you very much Rob
Professional Service
Rob was so helpful friendly and professional.He advised me on the hearing aids I should have,clearly and articulately.
He sorted out my ear problem efficiently,so now I eagerly await my new devices.
Very thorough test.
Very thorough test in a soundproof booth and listening to voices in a noisy room. Was allowed to try the hearing aids while wandering around the shop. I did not feel any pressure.
A brilliant experience with Rob for my…
A brilliant experience with Rob for my mother and myself. Professional approach and all options discussed. Thank you!
May use AI-assist with repliesRead more
Poor service and product
My first set of hearing aids went for repair twice and came back with the same faults and the volume buttons removed. The specialist has now ordered a new set and i am now going to be without hearing aids for Four weeks. This is not a quality service or product especially after paying £2500

Reply from Boots Hearingcare - Chichester
Pain free
My hearing test was conducted and confirmed that I have suffered a loss of hearing. Had a trial of some hearing Aid’s to see if they made a difference and they did. So hearing aids order and due gif collection next week. Looking forward to hearing better…
Confidence in the consultant
Confidence in the consultant. Covered issues comprehensively. encouraged to spend time getting used to hearing aids whilst walking the shop.
Thank you
Thank you to Rob! Such a lovely man, always kind, patient and helpful.
I had a fantastic experience in Boots…
I had a fantastic experience in Boots Chichester today, with the help of a wonderful sales assistant named Amy. I came into for a tester of a Nars Foundation, after speaking to Amy about why I was visiting the store, she went out of her way to help me, drawing on her own experience with skincare, providing me with samples and personal recommendations. She was absolutely wonderful, she is an asset to your team and business and I will be returning to buy her recommendations.
The audiologist was very helpful and…
The audiologist was very helpful and explained thing very clearly to me. He was helpful in choosing my hearing aids making sure they were the right ones for me
Really Excellent
Mark was really excellent and explained everything very clearly. I was shown exactly what he has doing with the hearing tests and what the results meant.
The whole experience was good and I can’t wait to receive my new hearing aids.
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