Janine has been extremely helpful in helping me choose the correct hearing aid for my needs. Would highly recommend
Location
Switch locationBoots, 5-6 Lion Walk, CO1 1LX Colchester, England, GB
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This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October.... See more
I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements. On my second visit, she listen... See more
Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 5-6 Lion Walk, CO1 1LX, Colchester, England, United Kingdom
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Janine has been extremely helpful in…
Janine has been extremely helpful in helping me choose the correct hearing aid for my needs.
Would highly recommend
Very helpful ,took the time to explain…
Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.
First class service
So far can’t fault the service I have had. Janine at Colchester goes out of her way to make sure you have the best experience. 5 stars to her.
The hearing aids work well without any…
The hearing aids work well without any problems
This was a follow up visit
This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October. At all times I have found Boots and my consultant to be very professional and knowledgeable and would recommend them. Thank you
Sriram was courteous
Sriram was courteous, friendly, helpful and professional. He outlined the process and took me through it in a stress free manner. He is a credit to Boots.
The audiologist knew his job.
The audiologist knew his job.
Answered my questions.
[At the moment the follow-up appointments seems a long way off. As I am building up a list of questions.]
My hearing experience out loud
I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements.
On my second visit, she listened to what I had to say about my experience to date, and was most helpful and friendly. A level of service not often found these days.
Well done Janine. - Ann
In this world today personal contact is…
In this world today personal contact is most important especially in situations which require important decisions.
You have managed this by giving customers time and information regarding our hearing deterioration over a number of years and providing the solution for each person, both the cost and support afterwards.
I thank you for the patience given by your staff and for the explanation and guidance given, without this I would not have bothered.
The person was helpful and patient
The person was helpful and patient.
Answerd all my questions.
Extremely professional and caring
Great care and sensitivity was shown to my mother. The checks on her health background were thorough and her mobility limitations were accommodated. Her hearing aid options were thoroughly explained.
It was a pleasure to meet Sriram
It was a pleasure to meet Sriram, he was very thorough and gave good advice.
During my time everything was well…
During my time everything was well explained thoroughly nothing was rushed or hurried
Very pleasing
Very knowledgeable and friendly 😃
Excellent service extremely helpful and…
Excellent service extremely helpful and answered all my questions, I couldn’t fault anyone. Thanks.
May use AI-assist with repliesRead more
The pharmacist was incredibly rude to…
The pharmacist was incredibly rude to me. Picking up my prescription. Female. Pink hair. She might be an assistant

Reply from Boots Hearingcare - Colchester
Excellent service
Very thorough examination. Made to feel at ease. Everything was clearly explained
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