Boots Hearingcare - Colchester Reviews 

92
•
TrustScore 5 out of 5

4.8

Boots, 5-6 Lion Walk, CO1 1LX Colchester, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Janine has been extremely helpful in helping me choose the correct hearing aid for my needs. Would highly recommend

Rated 5 out of 5 stars

This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October.... See more

Rated 5 out of 5 stars

I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements. On my second visit, she listen... See more

Rated 5 out of 5 stars

Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.


Company details

  1. Hearing Aid Shop
  2. also in
  3. Audiologist
  4. Deaf service
  5. Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 5-6 Lion Walk, CO1 1LX, Colchester, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

2,759 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

So far can’t fault the service I have had. Janine at Colchester goes out of her way to make sure you have the best experience. 5 stars to her.

9 October 2026
Rated 5 out of 5 stars

This was a follow up visit

This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October. At all times I have found Boots and my consultant to be very professional and knowledgeable and would recommend them. Thank you

18 September 2026
Rated 5 out of 5 stars

Sriram was courteous

Sriram was courteous, friendly, helpful and professional. He outlined the process and took me through it in a stress free manner. He is a credit to Boots.

23 September 2026
Rated 5 out of 5 stars

My hearing experience out loud

I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements.

On my second visit, she listened to what I had to say about my experience to date, and was most helpful and friendly. A level of service not often found these days.

Well done Janine. - Ann

10 September 2026
Rated 5 out of 5 stars

In this world today personal contact is…

In this world today personal contact is most important especially in situations which require important decisions.
You have managed this by giving customers time and information regarding our hearing deterioration over a number of years and providing the solution for each person, both the cost and support afterwards.
I thank you for the patience given by your staff and for the explanation and guidance given, without this I would not have bothered.

6 August 2026
Rated 1 out of 5 stars

The pharmacist was incredibly rude to…

The pharmacist was incredibly rude to me. Picking up my prescription. Female. Pink hair. She might be an assistant

3 October 2025
Unprompted review
Boots Hearingcare - Colchester logo

Reply from Boots Hearingcare - Colchester

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

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