Boots Hearingcare - Crawley Reviews 

30
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TrustScore 4.5 out of 5

4.7

3 County Mall, RH10 1FX Crawley, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Nikitha has looked after my Hearingcare for the past 6 years very professionally listening to any issues and adjusting them accordingly. After my latest test, she recommended the new Phonak Eon He... See more

Rated 5 out of 5 stars

I have been supported by Nikita for six years and have utmost confidence in her expertise and kindness. My job depends on my being able to hear and working in partnership with Nikita has made it pos... See more

Rated 4 out of 5 stars

Very professional audiologist, would recommend. What I didn’t like was the pricing structure, boots charge £1000 more than specsavers for the Phonak Spheres, boots then offer a 10% discount which bri... See more

Rated 5 out of 5 stars

My appointment was on time and the hearing consultant friendly , knowledgeable and helpful. She clearly explained the results of the hearing test and discussed the implications for the type of hearin... See more


Company details

  1. Hearing Aid Shop
  2. also in
  3. Audiologist
  4. Deaf service
  5. Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 3 County Mall, RH10 1FX, Crawley, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.7

All reviews

(30)

2,759 reviews in the last 12 months

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Rated 5 out of 5 stars

Nikitha has looked after my Hearingcare…

Nikitha has looked after my Hearingcare for the past 6 years very professionally listening to any issues and adjusting them accordingly.
After my latest test, she recommended the new Phonak Eon Hearingcare aids.
What a difference they have made especially in loud environments (bars, restaurants etc), the automatic program kicks in helping suppress background noise and making conversations clearer all the feedback and little tweaks for setup have made such a difference. Just had my 3 week post fitting check up and I would never go back.
Smaller, longer battery life, better hearing, what’s not to like.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

I have been supported by Nikita for six…

I have been supported by Nikita for six years and have utmost confidence in her expertise and kindness.
My job depends on my being able to hear and working in partnership with Nikita has made it possible for me to continue.
I am very grateful and delighted. Thank you so much.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

My appointment was on time and the hearing consultant friendly , knowledgeable and helpful. She clearly explained the results of the hearing test and discussed the implications for the type of hearing aid that would best suit me.
Overall I was very happy with the service and the guidance and help received

21 July 2026
Rated 5 out of 5 stars

First time

Lovely Lady that helped us through the hole process of tests then chosing the right hearing aids, very professional highly recommended

7 March 2025
Rated 4 out of 5 stars

Professional Audiologist

Very professional audiologist, would recommend. What I didn’t like was the pricing structure, boots charge £1000 more than specsavers for the Phonak Spheres, boots then offer a 10% discount which brings the price down to £500 more than specsavers. I feel I’m being suckered in with phony discounts.
Not offering the ‘GOLD Standard’ Real Ear Measurement when fitting Private aids seems strange when NHS patients ARE offered this standard of fitting.

14 January 2025
Rated 5 out of 5 stars

Crawley BOOTS

We would definitely recommend boots Crawley for hearing test, information and purchase, Nikita was so informative and kind.
Not that We’ve used anyone else but We went to them on a recommendation from a friend, the testing was very thorough and intense they found the problem and just how bad my husbands hearing is. He now has hearing aids which are small light and comfy you can not see He is wearing them, they helped him choose the best for his type of hearing problems and in a price rang we could afford plus they do a pay plan if you want to use it. He’s very happy and satisfied with his choice and are glad We went to boots

3 July 2024
Rated 5 out of 5 stars

Friendly

Friendly, helpful and professional service. Results, hearing care advice and options fully explained.

8 February 2024

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