Boots is our favourite chemist in Dumfries. This was my second hearing test after many years. The Audiologist was frank and friendly and understood my hearing care/needs. This led to acquiring a new s... See more
Location
Switch locationBoots Opticians, 22 Queensberry Square, DG1 1HR Dumfries, Scotland, GB
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See what reviewers are saying
I am really impressed by the service I received. The very thorough hearing assessment and the knowledge and very clear explanations throughout by the lovely lady who dealt with me. She guided me throu... See more
As a first time user of hearing aids, I tried two other hearing services before coming to Boots. I arrived at Boots thoroughly confused about what would best suit my hearing needs. Hannah was super p... See more
The staff member put me at ease right from the beginning, she is so knowledgeable about the industry and the products. She is very patient and made sure I understood the instructions of use etc. She t... See more
Company details
- #11 of 12 best companies in Hearing Aid Shop
- #17 of 20 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #5 of 6 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 22 Queensberry Square, DG1 1HR, Dumfries, Scotland, United Kingdom
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Professional advice
Hannah was very professional friendly and explained the whole procedure with the hearing test and the results on the screen.
Excellent care and service due to a fantastic staff member.
The staff member put me at ease right from the beginning, she is so knowledgeable about the industry and the products. She is very patient and made sure I understood the instructions of use etc. She talked me through battery life and recharging, cleaning, care and day to day use. She showed me how to insert the hearing aids and what to look for if they're not in correctly. She also helped me to download the app and showed me how to use it. I had a really good experience and would highly recommend.
Everything was explained to me so I…
Everything was explained to me so I could understand
Excellent service.
Hannah was very helpful and explained everything so clearly as I did not realise the extent of my hearing loss.
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