Kristy was first class from start to finish was very professional throughout my hearing test and what hearing aids would suit me. Have now been back to collect my new hearing aids again Kirsty was fir... See more
Location
Switch locationBoots, 76 High Street, TD9 9HS Hawick, England, GB
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The lady went over every thing about the hearing device. then give me my hearing test. Also changed a few things round on hearing devices, to give me the best sound ,brilliant i can now hear things mu... See more
Audiologist was very reassuring throughout! Wasn’t sure if I needed hearing aids or not! Audiologist very thorough and explained hearing test! Boots seemed to have best follow up and total care pa... See more
I wanted a new hearing aid and as it’s such a big purchase I booked myself into a couple of providers. The woman whom I saw at Boots in Hawick spent over 90% of our conversation looking at her comput... See more
Company replied
Company details
- #13 of 14 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 76 High Street, TD9 9HS, Hawick, England, United Kingdom
4.3
Excellent
13 reviews
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Kristy was first class from start to…
Kristy was first class from start to finish was very professional throughout my hearing test and what hearing aids would suit me. Have now been back to collect my new hearing aids again Kirsty was first class again in setting up and fitting my hearing aids made an appointment to see me again in 2 weeks time to see how I have settled into my new hearing aids and connect them up to my phone. up till now I've had no problems with them. All I can say is a perfect service from Kirsty at boots in hawick
4 March 2025
Unprompted review
I can hear again…
The lady went over every thing about the hearing device. then give me my hearing test. Also changed a few things round on hearing devices, to give me the best sound ,brilliant i can now hear things much better.
11 March 2025
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable hearing aid specialist. Explained everything very clearly.
3 February 2025
Good experience but expensive aids
Audiologist was very reassuring throughout!
Wasn’t sure if I needed hearing aids or not!
Audiologist very thorough and explained hearing test!
Boots seemed to have best follow up and total care package!
Hopefully technology will keep me hearing longer!
28 November 2024
Unprompted review
Kirsty the audiologist was great
Kirsty the audiologist was great, she explained everything clearly, the testing was good and the results fully explained , I was given the opportunity to try out hearing aids and for the first time in years I was able to hear properly. I was so impressed I am buying the hearing aids
4 September 2024
My experience was 100% positive
My experience was 100% positive. The audiologist was pleasant, informed, professional and sympathetic to my needs.
25 July 2024
Very relaxed atmosphere every thing…
Very relaxed atmosphere every thing explained pleasant staff
2 May 2024
Good practical advice
Good practical advice. Very helpful and accommodating.Hopefully hearing aid is as good as the service so far .
17 April 2024
Kirsty explained everything I needed to…
Kirsty explained everything I needed to know, slowly and clearly. She didn’t give me the “ hard sell “ like many others do, and I appreciated that. I’ve no doubt I’ll need to keep reverting to the small booklet I was given as there’s a lot to take in “ I’m not the brightest “.
Hopefully the hearing aids will help me with my problem. Thank you once again.
3 February 2024
May use AI-assist with repliesRead more
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Poor eye contact
I wanted a new hearing aid and as it’s such a big purchase I booked myself into a couple of providers. The woman whom I saw at Boots in Hawick spent over 90% of our conversation looking at her computer screen.
I bought elsewhere
24 January 2024
Unprompted review
Reply from Boots Hearingcare - Hawick
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Kirsty the audiologist was great
Kirsty the audiologist was great, very empathetic and thorough.
8 September 2023
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