I visited my audiologist, Jennifer, yesterday as l had noticed a deterioration in the volume of my hearing aids. She promply diagnosed a build up of ear wax for which l have booked an appointment for... See more
Location
Switch locationBoots Opticians, 129 High Street, KY1 1LR Kirkcaldy, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No pressure at all. Easy going experience in my opinion. Only hard bit was payment.
Great friendly service Was seen to on time Good advice and recommendations
Taken on time. Advice clear. Testing efficient and clear.
Company details
- #13 of 14 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 129 High Street, KY1 1LR, Kirkcaldy, Scotland, United Kingdom
4.3
Excellent
12 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I visited my audiologist
I visited my audiologist, Jennifer, yesterday as l had noticed a deterioration in the volume of my hearing aids. She promply diagnosed a build up of ear wax for which l have booked an appointment for microsuction. Very grateful for the help l received with the on going aftercare provided by boots hearing care.
Many thanks Jennifer.
21 May 2024
Unprompted review
Quick appointment knowledgeable…
Quick appointment knowledgeable audiologist very helpful and efficient and pleasant
9 March 2024
Friendly and informative.
9 March 2024
Great friendly service
Great friendly service
Was seen to on time
Good advice and recommendations
3 February 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Both my wife and I booked hearing tests…
Both my wife and I booked hearing tests for Boots in Kirkcaldy and today after three times being cancelled at last minute we are going to another business. One can accept one cancellation ,two is a pain three is downright unacceptable they should not be taking booking if they cannot fulfil their obligation
4 December 2023
Unprompted review
Reply from Boots Hearingcare - Kirkcaldy
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Great service
Great service. Everything was explained at each step which was very helpful.
1 September 2023
No pressure at all
No pressure at all. Easy going experience in my opinion. Only hard bit was payment.
28 April 2023
Was made to feel at ease and everything…
Was made to feel at ease and everything was explained step by step
1 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.