Angela at pontefract boots hearing goes way beyond with her lovely caring nature. She really does care about your hearing . My mould had broken and she is making me another even though it's not p... See more
Location
Switch locationBoots the Chemists Ltd, 3-5 Beastfair, WF8 1AL Ponterfact, England, GB
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See what reviewers are saying
Easy to make appointment. Friendly staff who are clearly professional and polite and customer orientated. Hearing tests easy to follow. Hearing Aids offered to my personal need. No hard sell. Appointm... See more
Booked a hearing test for my partner who was suffering hearing loss, on recommendation from our gp practise. Friendly service. The outcome was a referral back to our gp to be referred to the hospital... See more
The guy was friendly, very knowledgeable and helpful and not pushy at all. Would recommend Boots.
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots the Chemists Ltd, 3-5 Beastfair, WF8 1AL, Ponterfact, England, United Kingdom
3.5
Average
11 reviews
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I had a really poor appointment
I had a really poor appointment. The audiologist was disrespectful, argumentative and physically rough. The previous appointment I had at Pontefract Boots Hearing Care was extremely good with Rebecca. The first thing the audiologist did was to disrespect her colleague and gain say her advice. When I gave details of the changes I’d experienced in the two years since being tested I mentioned I had been given medication a side effect of which is ‘ringing in the ears’. The audiologist said I was wrong. The audiologist treated me roughly when inserting the ear pieces and hurt my right ear. I shall not want to go to Boots for hearing advice in the future.
17 February 2026
Unprompted review
Reply from Boots Hearingcare - Pontefract
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Angela at pontefract boots hearing…
Angela at pontefract boots hearing goes way beyond with her lovely caring nature. She really does care about your hearing . My mould had broken and she is making me another even though it's not part of the guarantee. She truly is an asset to the boots hearing team . She genuinely felt concerned that I hadn't broken it so she has pursued it for me . I highly recommend Angela to anyone that is suffering from hearing loss. She is just amazing . Thank you jane hawkins
12 February 2026
Unprompted review
Friendly and very helpful staff who…
Friendly and very helpful staff who explained everything.
24 October 2024
Friendly and professional service.
Booked a hearing test for my partner who was suffering hearing loss, on recommendation from our gp practise. Friendly service. The outcome was a referral back to our gp to be referred to the hospital for further tests. We were told he needed hearing aids and they can arrange these too and that 0% finance is offered. We will be back once the tests at the hospital have been completed.
30 September 2024
Unprompted review
First class experience.
Easy to make appointment. Friendly staff who are clearly professional and polite and customer orientated. Hearing tests easy to follow. Hearing Aids offered to my personal need. No hard sell. Appointment made to collect and say hello to a new world of sound. Will recommend without hesitation.
15 August 2024
The Audiologist was very good
The Audiologist was very good. He explained everything he was doing and made me feel at ease.
6 February 2024
Every aspect was 100 percent.
9 January 2024
The guy was friendly
The guy was friendly, very knowledgeable and helpful and not pushy at all. Would recommend Boots.
23 August 2023
Excellent service and very informative
17 August 2023
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