Boots Hearingcare - Preston Reviews 46

TrustScore 5 out of 5

4.8

Boots, 10-13 Fishergate, PR1 3QA Preston, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Great fitting of hearing aids. Only downside wrong colour. Will be fixed at call back later in month.

Rated 5 out of 5 stars

Outstanding service throughout Initial measurements and checking very thorough and much more information on my hearing than my two previous suppliers Quick service on the pickup Problem wit... See more

Rated 5 out of 5 stars

Great communication with clients and very good knowledge of their subject. Gave good advice in a unhurried way to allow the client plenty of time to reach a considered decision

Rated 4 out of 5 stars

Very helpful staff and I was nervous about my hearing loss and I was made to feel at ease Thank you


Company details

  1. #13 of 13 best companies in Hearing Aid Shop
  2. #21 of 23 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #7 of 7 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 10-13 Fishergate, PR1 3QA, Preston, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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Rated 5 out of 5 stars

Great service

Great communication with clients and very good knowledge of their subject. Gave good advice in a unhurried way to allow the client plenty of time to reach a considered decision

10 June 2026
Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent, consistently , every aspect of care is exceptional. After sales is caring and helpful. Wouldn’t go anywhere else .

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Top Service

I was concerned that my hearing was deteriorating slightly so decided to go to Boots for an hearing test.
The reason I chose Boots is because it was so simple and convenient to book online.
I had my first appointment with a lovely lady called Sam who talked me through the test and explained that having an aid would benefit me a lot but suggested she referred me to a audiologist who after another assessment agreed with his colleague.
I now have them and im finding them absolutely brilliant. I loved the way Safwan explained the particular areas I am experiencing hearing loss. He set it all up on my phone and nothing was too much trouble. I found both safwan and Sam most helpful and reassuring.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Boots Hearing Centre- Superb

I had a hearing problem and feeling a bit dizzy. Visited Boots Hearing Centre in Preston today and they inspected my left ear and said it was badly blocked with wax. I was handed over to Sam and she used an automated suction process combined with some manual removal. I can’t praise Sam enough she was very gentle and did an amazing job. Highly recommended

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Sam!

Hearing aid had gone down. Got a service appointment at Preston. Seen by Sam who identified the problem, fixed it. Then explained about the new filters and fitted them. Friendly and efficient service.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Premium hearing care

Premium hearing care.Excellent audiologist who explained everything in great detail to allow me to make an informed choice of hearing aid.
Highly recommend Boots hearingcare.

4 December 2024
Rated 5 out of 5 stars

Customer focused.

Professional staff from first reception 2nd October through to final session 28th October - no hard sell.
Received overview and advice on chosen hearing aids by audiologist - not rushed and able to answer any queries I had.
Highly recommend this Preston town centre Boots.

28 October 2024

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