Boots Hearingcare - Rugby Reviews 

26
TrustScore 4.5 out of 5

4.6

11-12 Market Place, CV21 3DU Rugby, England, GB


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Rated 5 out of 5 stars

Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days. Knowing... See more

Rated 5 out of 5 stars

Very professional service, been having free hearing tests since 2015 tried my first hearing aid in 2017 couldn’t get on with them , very tiny sound to me so didn’t bother with one. Obviously hearing d... See more

Rated 5 out of 5 stars

The care and attention shown put me at ease and helped me finally accept I needed hearing aids. All through the tests I was fully informed and assisted in a very professional and caring manner and can... See more

Rated 4 out of 5 stars

After many years with NHS hearing aids whereby I really struggled to hear, particularly in noisy backgrounds, further to some friends recommendations, I went to the local Boots Hearing shop. I had ano... See more


Company details

  1. #12 of 12 best companies in Hearing Aid Shop
  2. #20 of 22 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #7 of 7 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 11-12 Market Place, CV21 3DU, Rugby, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.6

All reviews

(26)

1,713 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days.
Knowing she gets in early I was outside 15 minutes prior to opening saw her, explained my problem she sorted the problem out and it works again. Many thanks to Gemma for taking up her time - thank you

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Hearing care Rugby.

Hearing care Rugby.
Gemma was though-roughly professional, thoughtful, considerate and helpful, making sure my new hearing aids were fitted to my satisfaction. I would recommend the service offered unreservedly.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The audiologist was brilliant, explained everything in detail and gave lots of advice. The aftercare seems to be excellent too.

23 April 2026
Rated 5 out of 5 stars

Great Service and care

The care and attention shown put me at ease and helped me finally accept I needed hearing aids. All through the tests I was fully informed and assisted in a very professional and caring manner and can honestly say I felt I was getting great advice.

4 January 2025
Rated 1 out of 5 stars

Permanently on hold

Permanently on hold, trying to ring as my father has spent the weekend unable to hear as one aid is permanently on red when in the charger.
What about a voice message to call you back when someone is available to answer ! Or email ???

17 June 2024
Unprompted review
Boots Hearingcare - Rugby logo

Reply from Boots Hearingcare - Rugby

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Hearing aid

The hearing aid was very good and has made a difference to my mum's quality of life.
Secondly, the staff member who set it all up, Gayathri, was very helpful, friendly, and professional. She was very patient and very knowledgeable.

4 January 2024
Rated 5 out of 5 stars

Ordinary Joe

Very professional service, been having free hearing tests since 2015 tried my first hearing aid in 2017 couldn’t get on with them , very tiny sound to me so didn’t bother with one. Obviously hearing doesn’t improve with age so went for the Gold option just recently,already I’m not even aware I have them on from a comfort point of view. I can watch TV without the rest of the family sitting down at the other end of the lounge. Looking forward to Christmas/New Year with family and large groups where I usually suffer most,miss out even a true test as anyone with hearing lose will tell you 🤞.But the best bit you can play / experiment with the setting s and even if you mess it up as soon as pop it back on the charger it reverts back to its saved settings. Ready for me to mess it up the next day.

19 December 2023

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