Excellent customer care. Everything was explained clearly and concisely. I have yet to receive my hearing aids. Hopefully I will manage them ok but it has been made clear that I can go back and ask... See more
Location
Switch location100-101 Westborough, YO11 1LN Scarborough, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Audiologist was a very pleasant and knowledgeable person who inspired confidence in me. I had more tests than ever before and more follow up visits booked to ensure that my new hearing aids are pe... See more
The lady who did the hearing test was very good very professional. The hearing aids were very expensive
Went to this store twice recently while visiting Andrea on the make up was so friendly and helpful both times ,lovely lady
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
100-101 Westborough, YO11 1LN, Scarborough, England, United Kingdom
4.7
Excellent
32 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
knowledgable friendly staff
18 April 2026
The audiologist at Boots Hearingcare…
The audiologist at Boots Hearingcare Scarborough was excellent at taking care to assess and provide the correct hearing aid for my particular hearing difficulties. Absolutely 5 star service, thank you.
12 April 2025
I was impressed by the wonderful treatment I receivedved
found the whole experience very good and the information and advice. very happy with the service I received
.
27 March 2025
Innovative consultation with my partner in attendance at Boots.
Innovative consultation with my partner in attendance,ensuring I missed no part of the dialogue with an excellent audiologist in Scarborough Boots.
Technology is state of the art.
Very impressive consultation.
Looking forward to collecting the final product.
1 February 2025
Very understanding
Very understanding. Polite ,knowledge on what you need,very helpful brilliant.
24 January 2025
Julie very helpful
Julie very helpful and you feel you can relax and listen to her pass on her constructive knowledge about Boots hearing aids
7 January 2025
Kind & helpful staff
9 January 2025
Hearing test
The audiologist made the whole experience easy and explained the whole procedure.
9 October 2024
Julie was friendly and helpful and easy…
Julie was friendly and helpful and easy to make the right choices
30 August 2024
Make up consultant
Went to this store twice recently while visiting Andrea on the make up was so friendly and helpful both times ,lovely lady
25 August 2024
Unprompted review
The Audiologist was very professional
The Audiologist was very professional, very thorough & explained everything in a way I could understand.
3 April 2024
Julie
Julie, in Scarborough was informative, knowledgeable, thoughtful and generous. She's a real asset to boots.
8 March 2024
very refreshing experience
very refreshing experience, no pressure, very helpful, understandable lady, highly recommended
13 January 2024
I was able to understand the nature of…
I was able to understand the nature of my hearing problem, and what I could do about it.
2 December 2023
Consultation was excellent
1 December 2023
The appointment was on time and the…
The appointment was on time and the audiologist very professional. A seem less experience with positive results
31 August 2023
Fast proficient service
Fast proficient service. All explanations clear and concise. Not too much information all at once.
The practitioner was a delight and explained the procedures at each point.
9 August 2023
Everything was explained as the test…
Everything was explained as the test went along. All options told. Great service
8 June 2023
Very helpfull.expained everything…
Very helpfull.expained everything slowly 🐌. Thanks Julie @ scarbrough.
16 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.