Boots Hearingcare - Thornton Heath Reviews 8

TrustScore 4.5 out of 5

4.3

Boots Opticians, 507-511 London Road, CR7 6AR Croydon, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Naheed Kermali was superb throughout my hearing aid experience. She explained everything in great detail and asked if there was anything I didn't understand. The process was very enjoyable. I am lovin... See more

Rated 5 out of 5 stars

I am highly impressed by the Dr who checked me , I did see her before and decided to have your product but this time I took my daughter to have the final decision. The dr tested my ear test again and... See more

Rated 5 out of 5 stars

A very good service provided, professional and informative. I highly recommend Boots Hearing clinic.

Rated 5 out of 5 stars

The audiologist explained everything in detail adn ensured that I was comfortable throughout.


Company details

  1. #12 of 13 best companies in Hearing Aid Shop
  2. #22 of 24 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #8 of 8 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 507-511 London Road, CR7 6AR, Croydon, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
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Rated 5 out of 5 stars

I went for my annual eye test it was a…

I went for my annual eye test it was a good experience everything was explained to me thoroughly a treatment explained future problems were explained and I'm very happy with the Optometrist who did the test her name is Kash Alisha truly recommend her five 🌟

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I am highly impressed by the Dr who …

I am highly impressed by the Dr who checked me , I did see her before and decided to have your product but this time I took my daughter to have the final decision. The dr tested my ear test again and then explained every product to me with lot of kindness, bless her . I got another appointment with her on 10th of January to try on , I hope everything goes well . Thank you

11 December 2024
Rated 5 out of 5 stars

Naheed Kermali was superb throughout my…

Naheed Kermali was superb throughout my hearing aid experience. She explained everything in great detail and asked if there was anything I didn't understand. The process was very enjoyable. I am loving having my Phonak aids (my wife is enjoying them too!). I have already recommended Boots.

9 May 2023

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