I felt a lot more confident having my hearing test done in Boots rather than of the other high street competitors. I realized the benefit of taking someone with me who I talk and/or listen to all th... See more
Location
Switch locationBoots Opticians, 16 Fore Street, EX16 6LH Devon, England, GB
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See what reviewers are saying
John Mackenzie was amazingly kind and explained everything to me. I could not fault the experience at all
The entire experience from my initial hearing test, through assessment and purchase of hearing aids was excellent. I felt comfortable with the process and the product recommended. A professional and f... See more
Audiologist very good at explaining everything.
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 16 Fore Street, EX16 6LH, Devon, England, United Kingdom
3.7
Average
8 reviews
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Very good service. Hearing aids are excellent and really comfortable.
Audiologist very good at explaining everything.
17 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor service poor staff
What going on At boots slow service over 30 min wait for service so left store to collect a prescription staff not picking up phone or if picking up put straight back down.
30 August 2025
Unprompted review
Reply from Boots Hearingcare - Tiverton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
John Mackenzie was amazingly kind and…
John Mackenzie was amazingly kind and explained everything to me. I could not fault the experience at all
22 March 2025
Efficiency
19 January 2024
First class experience
The entire experience from my initial hearing test, through assessment and purchase of hearing aids was excellent. I felt comfortable with the process and the product recommended. A professional and first class service.
19 January 2024
Back ground noise in testing room from…
Back ground noise in testing room from outside made it hard for me to hear my ear test set up prior to haveing my new hearing aids for the first time
31 August 2023
Boots made me feel more confident in my hearing test.
I felt a lot more confident having my hearing test done in Boots rather than of the other high street competitors. I realized the benefit of taking someone with me who I talk and/or listen to all the time. The whole test was not as quick as it's competitor, but it was far more thorough.
5 July 2023
Thorough hearing test
4 January 2023
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