Staff were excellent very helpful and explained everything in an easy way to understand.would definitely recommend them to anyone
Location
Switch locationBoots, INTU Harlequin Centre, WD17 2TR Watford, England, GB
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See what reviewers are saying
Following my hearing test 10 days ago I collected my hearing aids today. Everything carefully explained and expectations set for the coming weeks of getting used to them by Hemali (audiologist) and pl... See more
Clear straightforward description and explanation.No sales pressure to buy most expensive. So far so good after 2 weeks.Easy to wear.Like the aftercare e mail s.
The staff were very friendly, helpful and informative. I was shown and given advice on types and styles of hearing aid, and given a much more thorough hearing test than the one I’d had with a hearing... See more
Company details
- #12 of 12 best companies in Hearing Aid Shop
- #20 of 22 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #7 of 7 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, INTU Harlequin Centre, WD17 2TR, Watford, England, United Kingdom
4.7
Excellent
36 reviews
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Staff were excellent very helpful and…
Staff were excellent very helpful and explained everything in an easy way to understand.would definitely recommend them to anyone
27 June 2026
Hemali and team from Watford were very…
Hemali and team from Watford were very professional, helpful and patient.
Their knowledge was second to none.
2 July 2025
Unprompted review
Excellent and professional service from Hemali at Boots Watford
Excellent and professional service from Hemali Patel at Boots Watford.
I recently took my mum for a hearing check at Boots in Watford, and the experience was outstanding thanks to Hemali Patel. From the moment we arrived, Hemali was warm, welcoming, and incredibly professional.
She took the time to ask my mum all the right questions, carried out a thorough examination of her ears, and conducted the hearing test with great care and attention. Hemali’s empathetic approach and clear expertise made us feel completely at ease - it was evident that my mum was in very good hands.
Thank you, Hemali, for the fantastic job you’re doing. Your kindness and professionalism really stood out. I wouldn’t hesitate to recommend Hemali to anyone looking for a hearing check.
20 May 2025
Unprompted review
Very attentive service
Very attentive service received from Hemali Patel.
19 May 2025
Unprompted review
Helpful & friendly audiologist
27 March 2025
Excellent service and expereince
Very thorough examination. Everything explained. No pressure to buy anything. Very satisfied with the product and the aftercare is excellent. Have already recommended it to a friend.
5 February 2025
Excellent
The experience and knowledge of the Gentleman that help me was impeccable. His manner,patience and friendliness it made me very comfortable and happy
24 January 2025
Very good experience at Boots…
Very good experience at Boots Hearingcare at Intu Watford. Hemali Patel was very professional and experienced whilst carrying out my hearing test and recommending the correct hearing aid.
17 January 2025
Meticulous approach!
Following my hearing test 10 days ago I collected my hearing aids today. Everything carefully explained and expectations set for the coming weeks of getting used to them by Hemali (audiologist) and plenty of practice putting the hearing aids on and off! Just one thing, it would be good if Boots could re-instate their insurance scheme.
23 January 2025
Unprompted review
exceptional individual service from Hemalt Patel
exceptional individual service fromWatford branch.
22 January 2025
Unprompted review
My appointment was late but the actual…
My appointment was late but the actual app was good, ordered new hearing aids, first time at Boots and was given app for a week later On the morning of app I received call that they had not come in and the would let me know, it’s now 10 days since my original app and I have heard nothing
22 November 2024
The young lady was very helpful
The young lady was very helpful and explained everything
8 October 2024
The lady explained everything clearly.
4 October 2024
Amazing Audiologist at Watford Boots
The Audiologist, Hemali, fitted my mum in at short notice and was very empathetic, patient and understanding of my 85 year old Mum’s challenges.
Hemali explained the tests, results and went through hearing aid options, with a demonstration and explanation of the time needed for the brain to adjust after so many years with hearing loss.
An excellent service that I would highly recommend.
29 June 2024
Friendly and informative hearing…
Friendly and informative hearing technician who made me feel at ease.
16 April 2024
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