Went for my eye test and everything was clearly explained. Saw Lynnne who did the eye scans, Sarah was the optometrist and Jonny helped with the choosing of my glasses. All were very professional.
Location
Switch locationBoots Opticians, 1 The Square, BH21 1JA Dorset, England, GB
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The son of a neighbour, an audiologist himself, advised me to go to Boots in Wimborne. He was right. My hearing test was thorough and very professional. The subsequent detailed explanation of the st... See more
The audiologist Pavi was so helpful and not at all partronising. My hearing aids are fantastic, so different from the NHS one I had several years ago, I only wish I had been sooner.
I was dealt with in a professional manner and felt comfortable with the appt. Everything was explained to me in a clear and concise way which allowed me to make my decisions
Company details
- #12 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 1 The Square, BH21 1JA, Dorset, England, United Kingdom
4.3
Excellent
18 reviews
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Went for my eye test and everything was…
Went for my eye test and everything was clearly explained. Saw Lynnne who did the eye scans, Sarah was the optometrist and Jonny helped with the choosing of my glasses. All were very professional.
1 May 2026
Unprompted review
listened to what we wanted
8 March 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cannot book an appointment
Cannot book an appointment even tho every year I go to Wimborne, bought hearing aids and now they expect me to travel 20 mile round trip - disgusting service do not use them
24 February 2025
Unprompted review
Reply from Boots Hearingcare - Wimborne
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
I took my mother in for a hearing test…
I took my mother in for a hearing test she is 92. The staff were very respectful of her age and gave good advice.
20 December 2024
When I had my hearing test done last …
When I had my hearing test done last I was treated very well by very nice well mannered young man
10 April 2024
Very helpful & friendly advice with no…
Very helpful & friendly advice with no pushy selling. Well explained solutions so was happy to proceed.
29 February 2024
Welcoming and helpful
The staff in reception warm and welcoming. The audiologist is kind, considerate and professional, very approachable and always willing tohelp
22 September 2023
Unprompted review
Hearing Review
Pav, the audiologist was very professional explaining in easily understandable terms what she was doing
24 December 2023
Extremely knowledgeable
Professional assessment of my hearing. Time spent explaining hearing loss and the aids that would best suit my needs.
21 December 2023
Great service.
Great service.
Sympathetic approach. Clear explanation of my hearing and all the options.
Absolutely no pressure to buy anything
I felt reassured and supported
5 December 2023
Wrong colour delivered
On the day I was due to have my hearing aids fitted, received a call to advise wrong colour dispatched. Still waiting for replacements.
16 August 2023
Reply from Boots Hearingcare - Wimborne
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The audiologist was very supportive
The audiologist was very supportive, friendly and knowledgeable.
20 July 2023
Brilliant service
The audiologist Pavi was so helpful and not at all partronising. My hearing aids are fantastic, so different from the NHS one I had several years ago, I only wish I had been sooner.
3 July 2023
Great friendly professional service
I was dealt with in a professional manner and felt comfortable with the appt. Everything was explained to me in a clear and concise way which allowed me to make my decisions
28 March 2023
Excellent service
Excellent service - second visit to fit and set up resulted in great information on product. Can only comment on my audiologist. If your other staff are as good would recommend your service without hesitation.
5 April 2023
Great personal service from a skilled…
Great personal service from a skilled and friendly expert
27 March 2023
A good decision
The son of a neighbour, an audiologist himself, advised me to go to Boots in Wimborne. He was right. My hearing test was thorough and very professional. The subsequent detailed explanation of the state of my hearing was professional and informative. I was given a thorough description of the aids available and one was tried and is now on order. Needless to say but important, the audiologist was friendly and helpful.
I would strongly recommend Boots Wimborne as the place to go to.
5 January 2023
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