very knowledgeable and thorough. I had sudden hearing loss and to be thorough i visited and had 5 hearing tests. Boots was most thorough and only one what an insulated noise chamber to better remove... See more
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Company details
- #13 of 13 best companies in Hearing Aid Shop
- #22 of 24 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #8 of 8 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
21 Trinity Square, LL30 2RH, Llandudno, United Kingdom
- 0345 270 1600
- info@bootshearingcare.co.uk
- www.bootshearingcare.com
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Full Hearing test and hearing aid trial
The actual appointment, once it wasn't cancelled, was very good, thank you. I am, however, slightly concerned about the fact that I seem to receive letters from you about how you are looking forward to meeting me two days after the appointments were scheduled. Please go and wake up your admin person, lol
Very helpful and professional support…
Very helpful and professional support as and when needed.
I am at the early stages of having to use hearing aids and boots assistance and guidance is first class.
Very good service
Very attentive, explained everything in detail. Made a second appointment which was confirmed by text and email. The hearing aids have made such a difference and I have a follow up appointment for continued care.
Really lovely staff very understanding…
Really lovely staff very understanding and helpful through out.
Very professional
Very professional, friendly team . Excellent communication.
Shebin Joseph always above and beyond when it comes to explain things. Very thoughtful and thorough with his work.
Professional and friendly service.
As always, a really professional and informative visit at Fosse Park, Leicester. It’s really nice to have continuous care, and Faatima is so friendly and knowledgeable, always providing lots of relevant advice and information.
Routine Hearing Test
I booked a routine hearing test as I felt that my hearing was not as acute as it was and had recently had my ears micro suctioned, so felt it would be an ideal time.
The Audiologist Sanah, was very kind and professional and made me feel at ease. She also explained everything thoroughly.
Extensive testing
Very knowledgeable audiologist and extensive testing. Caring and friendly advice.
Good advice given
Very pleased with the thorough examination of my hearing and the advice received on devices available .
Emergency with hearing aid
Popped in , no appointments, as my hearing aid was broken. Lovely young man, Shebin Joseph, made time to see me. He replaced the wires in my hearing aids and showed me how to fit the new filters when necessary. He was so kind and helpful and meant that I didnt have to go to Milton Keynes branch.
Audiology appointment
Sian the audiologist made me feel very comfortable and helped me so much with the insertion of the hearing aid. All my questions were answered and I did not feel rushed.0@0
a good experiance at boots hearingcare.
the staff were very polite and caring,very good at explanning how to use and care for the hearing aids.
i was looked after and it was a very good experience.
there is follow up appointments to make sure everything is ok.
The service that I received was…Excellent service
The service that I received was excellent, got my new hearing aids and a further appointment in two weeks time to see how I am getting on with them
The best point is the person who helped…
The best point is the person who helped and explained everything to me. Then my satisfaction of using my top of the range hearing aids.
May use AI-assist with repliesRead more
Don't waste your time
Don't waste your time. Signed up for and attended a hearing test at Oxford street branch. When I arrived the audiologist told me I couldn't have a hearing test because I had wax in my ears. I asked if he could remove the wax (was happy to pay) or do the test anyways and he said no. Why they couldn't advise on the website that this was a possibility is beyond me.

Reply from Boots Hearingcare
Staff were very friendly and efficient…
Staff were very friendly and efficient as was the Audiologist. Everything was explained and prices were clear and precise
Excellent service
Katyana is a pleasant interviewer and capable. Understands what if any problems there are with my hearing aids. Always professional and knowledgeable. It is nice to see other clients responses after an appointment with her especially when they say their appointment was superb. I feel I am in good hands, thank you
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