Boots Hearingcare Reviews 16,282

Very helpful information.

very knowledgeable and thorough.
I had sudden hearing loss and to be thorough i visited and had 5 hearing tests. Boots was most thorough and only one what an insulated noise chamber to better remove external none test noises. With one audiologist I could hear phones and conversations outside. another had someone typing so hard to tell what i was supposed to hear and what i wasn’t.

It ticked all the right boxes, excellent service.

Understood everything and were very good at explaining.

Professional, helpful & friendly Audiologist.

Grace is a prized asset. Knowledgeable and great client comms

Gary was very thorough and explained everything fully before during and after the hearing test. The hearing aids inserted were fantastic and Gary provided me with good advice about which aid to purchase

Brilliant thank you

Very knowledgeable discussion provided my Father with the best solution for his hearing. We are all very happy with the outcome.

I think audiologists should speak English clearly. My tests were conducted against background noise from the reception area next door so it was very hard to concentrate. The audiologist’s room should be soundproofed. I also think the audiologist should recommend a type of hearing aid that suits one’s needs, rather than leaving one to choose from a leaflet.

The Audiologist was very informative, helpful and pleasant.

I was informed by staff that Boots opticians does not accept NHS prescriptions because it takes too long to claim the cost back. This was surprising and concerning particularly as the prescriptions was for a child. I have already contacted customer service but have not yet received a clear response to my concern. Could you please clarify is it Boots opticians policy to refuse NHS prescriptions for children. I would appreciate a clear answer to this question, as it directly affects access to essential eye care for my child.
Thank you for your time, and I look forward to your response

Absolutely fantastic. Farseena is just wonderful to explain all set of the hearing aids. A wonderful girl boots are lucky to have her in their company

Saffiyah was very patient with my mum, Susan Forman and we collect her new aids on Monday so hoping they will make a difference to her life.

Full marks to the audiologist, Lama. She was helpful, friendly and very professional. I had the benefit of her expertise without feeling I was being pressured to buy.

From start to finish this was brilliant.
I had the first test then 2 days later the main test & Kamran was a really great person who made me feel at ease & fitted me with my new hearing aids, it couldn’t have been any better.

Excellent service from the audiologist who explained well on the hearing and helped to make the right decision

Boots hearing aids are very expensive & I would definitely try another company when I need to replace my hearing aids. They don’t tell you when you buy them that after your guarantee period is over the repair costs are very expensive. Whatever the problem it cost £99 for repairs.
Today the price increased to £149. A 50% increase is just not fair. They cost less than this to make. My hearing aids have been repaired 5 times & I am extremely careful with them.