From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more
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See what reviewers are saying
I ordered brown leather shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund for the difference between prices.... See more
I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more
Good overall experience. Everything went smoothly, the order was handled properly, and delivery was reasonably fast. I’m happy with the purchase and would consider ordering from them again.
Company details
- Department store
- also in
- Children's clothes shop
- Fashion accessories shop
- Ladies' clothes shop
- Men's clothes shop
- Shoe shop
About Boozt.com
Written by the company
Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.
Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.
We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.
As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.
WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME
Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.
We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.
As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.
WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME
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Contact info
4.4
Excellent
398k reviews
Asks customers to review
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Positive experience with Boozt
Only positive experience with Boozt. Good selection of products, delivery ok and if necessary the return process is also easy.
23 August 2026
Viss forsi un atri
23 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I never got my order
I never got my order. After 12 days I got instructions on how to return the package I mistakenly got and that I would then get a refund. I was told that I would need to order everything again myself but items had been sold out by then. Was offered 14 euros compensation on my next buy. Mistakes can happen but I'm very disappointed on how it was 'resolved'. Just wanted to get the things I ordered and paid for.
23 August 2026
Reply from Boozt.com
Hello Snædís,
Thank you for taking the time to write a review.
Our goal is always to provide our customers with a smooth shopping experience, and we are very sorry for the frustration caused when you received the wrong package and your items had sold out. We completely understand your disappointment regarding how this situation unfolded.
Looking at your order number, we can see that you have been in touch with our customer service team regarding the return, refund, and compensation. Should you have any further questions or if there is anything else we can assist you with, you are always welcome to contact us again: https://www.boozt.com/is/is/vidskiptavinapjonusta
Wishing you a nice day.
Best regards,
Linda, your Boozt.com team
All went well
All went well, and I’ve received my order in a few days. Very good prices
23 August 2026
Ei ole enää verkkokauppa, joka suosittelen ja johon voin luottaa.
I thought it was a good online store, but recently there have been challenges with customer service. For example, a return and payment that had already been accepted on BOOZT's side was suddenly reopened 1.5 months later and a payment for the product was demanded, according to which the product was not returned in its original condition.
Clearly, the consumer's right has been violated, once the return has been accepted and time has passed since the product was returned.
I don't want to think that they are trying to get money through that method, I would like to believe that there was a mistake and that customer service will fix it.
1 September 2026
Unprompted review
Reply from Boozt.com
Hello Larissa,
Thank you for sharing your feedback with us.
We always strive to process all returns correctly and in line with our standard procedures. If any discrepancies or questions arise regarding a return, our customer service team follows established guidelines to review the matter.
Please feel free to reach out to our customer service team if you have any questions or if you would like us to look into your order: https://www.boozt.com/fi/fi/asiakaspalvelu
Have a good day.
Best regards,
Max, your Boozt.com team
Very disappointed with Boozt
Very disappointed with Boozt! My returned items were only tried on and NEVER worn or used, yet my refund was rejected because you claim they were “used” and “smell of smoke”. Nobody in my household smokes! The photos you provided do not show any signs of wear or use.
Be very careful when shopping with Boozt — you may return your items in perfect condition and still be accused of using them.
2 September 2026
Unprompted review
Reply from Boozt.com
Dear customer,
Thank you for leaving your review.
We maintain a strict quality control process for all returned items to ensure that every product offered to our customers is in flawless, original condition. When a returned item shows signs of smell, wear, or handling beyond what is necessary to try it on, we are unable to accept it for a full refund.
Since we cannot find an order number attached to this review, please feel free to reach out to our customer service team if you have any questions or concerns: https://www.boozt.com/eu/en/customer-service
Have a good day.
Best regards,
Max, your Boozt.com team
Great shop
Great shop, interesting products….Even if some items with “reduced” prices are more expensive than regular retail price 🤷….
25 January 2026
An excellent selection of quality…
An excellent selection of quality products at a good price.
21 August 2026
I have not got my products....2
20 August 2026
Reply from Boozt.com
Dear Customer,
Thank you for sharing your experience with us. We’re sorry that your order has not arrived yet.
We will reach out to you during the day to take a closer look at your order and see what may have happened, so we can assist you further as soon as possible.
Wish you a wonderful day.
Best regards,
Nathalie, Boozt.com Team
You still have not resolved this…
You still have not resolved this problem, yet you are asking me to rate your service.
My experience has been extremely bad. My package never arrived. You say that the package was delivered, but I have received absolutely nothing. The package appears to have been lost, and you still have not resolved the issue.
I am extremely angry and disappointed. How am I supposed to pay for an order that I never received?
21 August 2026
Reply from Boozt.com
Hi,
Thank you for sharing your experience with us. We’re very sorry that the situation has still not been resolved and understand that this has been a very frustrating experience.
We of course want to make sure that your case is properly investigated. If you are already in contact with our Customer Service team, please reply in the existing email thread so we can follow up on your case and assist you towards a resolution as soon as possible.
Best regards,
Nathalie Boozt.com Team
Alles Tip Top.
21 August 2026
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