Great product. Moved cross country with this being our only cooler, and it was so nice not having to continuously buy ice, or drain water out, as well as being able to travel with frozen items that wo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 40... See more
Company replied
Bought the 30qt refrigerator and battery in February and took it on a week-long road trip in March. It worked great, the battery only lost about 10 percent overnight, and recharged/stayed fully charge... See more
Company replied
i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... See more
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Company details
Written by the company
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Contact info
United States
- support@bougerv.com
- www.bougerv.com
4.3
Excellent
3k reviews
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Great products you can depend on...
3 years ago I purchased four 180 Watt solar panels, and mounted them on my van, a year later my DC refrigerator gave out so I purchased one from you, and lately I needed a new DC power cord which I ordered and received very promptly. I've been very pleased with all of your products that I've purchased so far and would recommend your company to anyone and everyone. I have been on the road full time in my van for over 3 years now, and having good, dependable equipment is essential. Keep up the good work.
11 April 2026
Reply from bougerv.com
Thank you so much for your long-term support and for sharing your experience! It means a lot to hear that our solar panels, refrigerator, and power cord have been dependable for your full-time van life. We truly appreciate your recommendation and kind words—wishing you many more safe and amazing adventures on the road! 🚐☀️😊
Satisfied Customer!
I always find what I'm looking for at Bouge RV. Great quality. Efficient delivery.
11 April 2026
Reply from bougerv.com
Thank you so much! We’re thrilled to hear you always find what you need at BougeRV. We truly appreciate your support and are glad you’re happy with the quality and delivery 😊🚚✨
Reply from bougerv.com
Hi Ali,
We’re very sorry to hear that the item arrived defective and understand how frustrating that must be.
We sincerely apologize for the inconvenience. We did reply to you on May 11 and asked if you could send us a video so we could confirm the issue and assist you more efficiently, but we have not yet received a response.
We have now contacted you again by email and hope to hear back from you soon. Once we receive your reply, we will do our best to help resolve this for you as quickly as possible.
Thank you for your understanding and cooperation.
Warm regards,
BougeRV Official Website Customer Service
Reply from bougerv.com
Dear Jim,
We’re very sorry for the unpleasant experience. However, our customer service team has replied to your emails multiple times, but we have not received any response from you. We kindly recommend checking your inbox carefully, including your spam or junk folder, as our messages may have been filtered there. If you still cannot find them, please feel free to contact us again, and we will be happy to continue assisting you.
Warm regards,
BougeRV Official Website Customer Service
An hour after I placed my order I was…
An hour after I placed my order I was unable to change or cancel it. I probably will not order directly again and just use Amazon.
2 April 2026
Reply from bougerv.com
We really appreciate your honest feedback — thank you for sharing. 😊 We're sorry to hear about the trouble with changing your order after it was placed. We'll take this as a learning opportunity to improve our process. If there's anything we can still help with, please don't hesitate to reach out directly. 🙏
Got an empty box and long delivery time…
Got an empty box and long delivery time on my last order.
Contacted your AI support and got a real agent responding within 24 hrs.
Problem resolved as a replacement order was escalated. Thank you for great products and service.
7 June 2026
Unprompted review
Reply from bougerv.com
Thank you for your patience and understanding. We’re sorry again about the empty box and the delay, but we’re glad our team was able to resolve it and get a replacement arranged for you. We truly appreciate your support and kind words about our products and service 😊📦✨
BougeRV coffee maker
What made my experience great is having a battery operated coffee maker in the middle of nowhere and enjoying a hot cup of coffee
9 April 2026
Reply from bougerv.com
Thank you for sharing! There’s nothing better than a hot cup of coffee in the middle of nowhere ☕😊 We’re so glad our coffee maker could be part of that great experience!
Items arrived packaged well and in…
Items arrived packaged well and in working order, All items working as described,
7 April 2026
Reply from bougerv.com
Thank you for your feedback! We’re glad to hear everything arrived well packaged and is working just as expected 😊📦✨
Shipped quickly great product
2 April 2026
Reply from bougerv.com
Thank you! We’re so happy to hear the product arrived quickly and that you’re enjoying it 😊🚚✨
Super fast shipping for great product
1 April 2026
Reply from bougerv.com
Thank you so much! We’re glad you’re happy with both the fast shipping and the product 😊🚚✨
I’m very impressed with this company
I’m very impressed with this company, I ordered a mobile fridge with the battery, the battery and fridge were sent separately but I didn’t know that until only the battery arrived, I emailed them to find out what was happening and got a immediate and very friendly response with a link to track the fridge which arrived the next day.
I’m using the fridge right now and it’s perfect and I can definitely recommend it to anyone.
4 June 2026
Unprompted review
Reply from bougerv.com
Thank you so much for your kind words and recommendation! We’re glad our team could quickly help clarify the separate shipments, and it’s wonderful to hear your fridge arrived and is working perfectly. Enjoy using it, and thanks again for your support! 😊❄️
Item arrived quickly
It's been awhile since this transaction, but if memory serves, the item I needed (an AC cord for my 12v fridge because the 12v plug on my power station went out) arrived quickly and is serving me well.
8 April 2026
Reply from bougerv.com
Thank you for your review! We’re glad to hear the AC cord arrived quickly and has been working well for your fridge. We really appreciate your support and hope everything continues to serve you reliably 😊🔌
My Bougerv kept my perishable food cold…
My Bougerv kept my perishable food cold through a three day tent camping trip in Yosemite, he went all the way back home in the street to the desert in Palm Springs, where I had a keeping my food cold in my hotel room and my car no problem such a luxury to have and it fits in my sub trunk on my Tesla model Y it’s just a treat to have Works awesome
8 April 2026
Reply from bougerv.com
Thank you so much for sharing your experience! We’re thrilled to hear your BougeRV kept your food cold all the way from Yosemite to Palm Springs and fit perfectly in your Tesla Model Y. That sounds like an amazing trip, and we’re so glad our product could make it even more comfortable and convenient. Enjoy many more adventures! 😊🚗❄️
Two units sent. Both faulty. Not a good coolant.
You have so far sent two units to me. Both are faulty. Not a good start as this is my first Bougerv purchase. Now awaiting a support reply after receiving that second unit.
31 March 2026
Reply from bougerv.com
Dear Merry,
We’re very sorry for the disappointing experience, especially as this was your first purchase with us. After reviewing the issues with both air conditioner units, we have already arranged a full refund for you. We sincerely apologize for the inconvenience and frustration this has caused, and we appreciate your patience and understanding.
Warm regards,
BougeRV Official Website Customer Service
Box arrived crushed and with no…
Box arrived crushed and with no charging cable.
Reply:
Initially shipping a crushed box without a cord, then taking a month to provide the part is not deserving of 4 stars or above. I’m not 100% holding you responsible for the box, but the packing inside the box itself also looked mangled and mishandled. This fan is not cheap, and because of this, I had to spend time and a much higher price buying a fan that I could actually use on my trip (a lot more than $10). I’ll update the review to 3 stars as I did forget about the credit. I do appreciate the follow-ups, but this was not 4-star service or above that you are requesting. Your comment of communication is key is both condescending and unnecessary. Enough to not shop here again.
Additionally, I do like the fan and referred a friend to purchasing it from you so you’ll have an opportunity to earn that rating with them which I think is fair.
30 March 2026
Reply from bougerv.com
Hello Ricardo,
Thank you for your feedback, and I’m truly sorry that your box arrived crushed and missing the charging cable. That’s certainly not the experience we want any customer to have.
However, I would like to kindly clarify that we have already taken steps to resolve this for you. A replacement charging cable was sent out, and the tracking information shows it was delivered in May. In addition, we also issued a partial refund as a goodwill gesture to compensate for the inconvenience.
That said, if you were not satisfied with the solution we provided at the time, please do let us know. We would very much like to understand your thoughts and explore other options that might work better for you.
Communication is key to resolving any issue — please feel free to reach out to us anytime. We are always here to help.
Warm regards,
BougeRV Official Website Customer Service
It’s exciting to have a car fridge
It’s exciting to have a car fridge. Works well and meets all expectations
7 April 2026
Reply from bougerv.com
Thank you! 😊 We're so glad you're excited about your car fridge — and even happier that it's working well and meeting all your expectations. Enjoy the adventures! 🚗❄️🙌
Super Customer Service!
7 April 2026
Reply from bougerv.com
Thank you so much! 😊 We're so happy to hear that you had a great experience with our customer service team. We're always here to help! 🙌💙
The set-up is not ideal with 2 cords
The set-up is not ideal with 2 cords, one of which needs to be longer, connecting to the battery through a hole in the back of the unit. The battery didn’t seem to last long the 1st time I used the fridge - and I paid more for the VIP model that is supposed to have much better insulation.
6 April 2026
Reply from bougerv.com
Hello Donald,
Thank you for taking the time to share your detailed feedback. I'm truly sorry to hear that your experience with our VIP series fridge has been frustrating — especially since you purchased a model that's supposed to deliver high performance, and it didn't meet your expectations.
The points you raised are very valid. Regarding the cord length and the design that requires connecting through a hole in the back of the unit — I fully understand how that could make installation awkward or limiting. However, as the 277Wh is an external battery, it does need to be connected to the fridge via a cable. We actually provide two cigarette lighter cables — one longer and one shorter — to accommodate different usage scenarios. That said, I will make sure your feedback is passed along to our product team for consideration in future improvements.
Even more concerning is the battery life issue you experienced on the very first use — and I regret that we didn't receive any feedback from you about this issue before. We would like to look into this further. We have already contacted you via email — would you be able to provide us with more details regarding the battery life? We would like to arrange a thorough inspection and, depending on the situation, offer you a replacement, a refund, or other compensation.
Please give us a chance to make this right.
Best regards,
BougeRV Official Customer Support Team
Mostly good experience
Mostly good experience, there's issues with menu items hopping over things of interesst, and we initially picked the wrong solar panels because they all look and are named similar and they are similarly priced if a panel isn't on sale and the one I want is on sale. Likewise, the moble device experience had a couple of pain points (names of the panels are long enough that they weren't fully displayed on a phone)
These are all last 5% issues and we got them resolved, but the moment in time where I realized I ordered 4 of the wrong panels and hadn't reched you in time to correct it was a little stressful.
Panels were delivered when expected and were packaged excellently and perform GREAT. (at times above their rated 200 watts per panel)
7 April 2026
Reply from bougerv.com
Thank you for your thoughtful feedback! We really appreciate you sharing both the positives and the areas that could be improved. We’re glad everything was resolved and that the panels arrived well packaged and are performing great. Your comments are very helpful to us, and we truly appreciate your support! 😊☀️
The fridge/freezer is small and does…
The fridge/freezer is small and does not hold much. But it is lightweight and easy to carry which makes it convenient for me to use it for regular grocery shopping in storing cold and frozen foods.
31 March 2026
Reply from bougerv.com
Thanks for your honest feedback! 😊 We're really glad the lightweight and portable design works well for your grocery shopping and cold/frozen food storage. That's a smart way to use it! 🛒❄️ Appreciate you sharing what works for your needs. 🙌
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