bougerv.com Reviews 

2,987
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 874 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and performance of the products, finding them reliable and effective for various uses. Many people highlight the exceptional customer service, noting prompt responses and helpful resolutions to any issues. The overall user experience is often described as positive, with products being easy to set up and operate. However, some customers also noted issues with delivery, including long wait times, items arriving damaged, or unexpected shipping fees. A few other people also felt that certain products did not perform as expected or arrived with defects. Additionally, some reviewers experienced difficulties with customer service, citing slow communication or unresolved problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick, professional, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting fast and timely... See more

User experience

Customers had positive experiences with user experience, finding products easy to set up and operate, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product. Moved cross country with this being our only cooler, and it was so nice not having to continuously buy ice, or drain water out, as well as being able to travel with frozen items that wo... See more

Rated 5 out of 5 stars

Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 40... See more

Company replied

Rated 5 out of 5 stars

I have lots of BougeRV products that I really enjoy. 12v coolers, solar panels, solar generators, a rechargeable light and most recently a rechargeable fan. It was making a scraping noise and BougeRV... See more

Rated 5 out of 5 stars

Bought the 30qt refrigerator and battery in February and took it on a week-long road trip in March. It worked great, the battery only lost about 10 percent overnight, and recharged/stayed fully charge... See more

Company replied



Company details

  1. Solar Energy Company
  2. Auto market
  3. Boat trailer dealer
  4. Recreation centre

Written by the company

Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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4.3

All reviews

(2,987)

883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been very impressed with BougeRV

I've been very impressed with BougeRV. The quality of their products, competitive pricing, and commitment to customer satisfaction have made for a great overall experience.

What stood out most to me was their customer service. Their team was quick to respond, professional, friendly, and genuinely focused on helping. It's refreshing to find a company that communicates clearly and treats customers with respect.

In a market where customer support can be hit or miss, BougeRV has earned my confidence. Based on my experience, I would gladly purchase from them again and would recommend them to anyone looking for reliable outdoor, camping, or solar equipment.

24 June 2026
Unprompted review
bougerv.com logo

Reply from bougerv.com

This truly means so much to us — thank you! 😊 We work hard to make sure every part of the experience, from product quality to customer support, lives up to what you deserve. Knowing we've earned your confidence is the best compliment we could ask for! 🙌 Can't wait to have you back for your next adventure — we'll be here! 🏕️🔋

Rated 5 out of 5 stars

Cooler still work 2 years later!

Cooler has been amazing! Have been using for couple years now. Great to plug in and stock during the week and take camping on weekends. Cooler stays outside all weekend allowing easy, cold, drinks accessible outside. Works great plugged into the vehicle on long drives. I bought an extra cord to keep one at home and one at our full time camp.
Easy to change temps via app.
Lids do seem to get some wear, requiring one to double check it closes, and the cutting board doesn't like to stay put.

24 April 2026
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Reply from bougerv.com

Thanks for the honest and detailed review! 😊 So glad the cooler has been a trusty companion for your weekend camping trips over the years — that's exactly what we love to hear! 🏕️❄️ Great tip on the extra cord too! 🙌 We appreciate the feedback on the lid and cutting board as well — we'll definitely pass that along to our team. Thanks for sticking with us! 💪

Rated 5 out of 5 stars

Good fridge

It is nice to be able to set the units on separate modes and to review/change settings on the phone app. We are happy with our new fridge/freezer and delighted not to be dealing with ice and all the plastic associated with it.

22 April 2026
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Reply from bougerv.com

Love that! 😊 No more ice and plastic — that's a win! So glad you're enjoying the dual-zone control and the app too. Thanks for choosing us! 🙌❄️

Rated 5 out of 5 stars

The folding solar panels work great and…

The folding solar panels work great and are easy to deploy. Exceptional quality! Have left out in the rain and still work perfect. Thank you bougerv for your great products!

24 April 2026
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Reply from bougerv.com

That's awesome to hear! 😊 Rain, sun, or anything in between — glad your solar panels are holding up like champs! ☀️💪 Thanks for trusting BougeRV and for the great review. Enjoy the power! 🙌

Rated 1 out of 5 stars

It wouldn’t cool my sleeper on my semi…

It wouldn’t cool my sleeper on my semi truck

23 April 2026
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Reply from bougerv.com

Dear Charles,

We are very sorry to hear that the product did not work as expected and for the disappointment this has caused you.

As requested, we have already arranged the return and processed a full refund for you.

If you have any other questions or need any further assistance, please feel free to contact us at any time. We are always happy to help.

Warm regards,
BougeRV Official Website Customer Service

Rated 5 out of 5 stars

Top notch customer service and products

Purchased a Rover2000 power station from BougeRV. The Rover2000 would not power my fridge. I was skeptical about contacting BougeRV via emaiI to resolve the problem, but they were truly responsive, easy to understand, and sincere in their responses. I thought BougeRV was just another Chinese company without good quality or service, and was not interested in resolution - I was wrong. They came through with flying colors. BougeRV came up with a resolution to the Rover2000, 100%. BougeRV is certainly a reputable company that I put up there with Bluetti, EcoBatt, GoalZero and others. I would not hesitate to purchase another product from BougeRV. They are top tier.

12 June 2026
Unprompted review
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Reply from bougerv.com

Wow, thank you for this incredible review! 😊 We're truly honored to be mentioned alongside those top brands — that means the world to us. So glad we could turn things around and earn your trust! 🙌 We'll always be here to support you. Thanks for giving us a chance — and welcome to the BougeRV family! 💪🔋

Rated 5 out of 5 stars

The product arrived on time and in good…

The product arrived on time and in good working order.

15 April 2026
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Reply from bougerv.com

Great to hear! 😊 Thanks for letting us know — happy everything arrived on time and working perfectly. Enjoy! 🙌

Rated 5 out of 5 stars

Love Bougue RV electric cooler

Love the cooler fridge. Easy to use, well designed, high- quality product!

23 April 2026
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Reply from bougerv.com

Love hearing that! 😊 So glad you're enjoying the cooler fridge — easy to use and well-designed is exactly what we aim for! Thanks for the great review! 🙌❄️

Rated 5 out of 5 stars

Great product

Great product, great service, delivered on time. Thanks

15 April 2026
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Reply from bougerv.com

Thank you for the kind words! 😊 So glad everything hit the mark — product, service, and delivery. We truly appreciate you! 🙌

Rated 5 out of 5 stars

Great product

Great product. Would definitely buy again

22 April 2026
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Reply from bougerv.com

Love to hear that! 😊 Thank you — we'd be happy to have you back anytime! 🙌

Rated 1 out of 5 stars

What service total joke

What service total joke . Rep Jhon

22 April 2026
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Reply from bougerv.com

Dear Harold,

We are very sorry for the unpleasant experience and for the misunderstanding caused by our customer service response.

We would like to clarify that John was asking you to provide photos of the product you actually received, rather than photos of the missing accessories. We apologize if his message was unclear and caused any confusion.

We have already reached out to you by email and hope to receive your reply soon so that we can help resolve this issue for you as quickly as possible.

Thank you for your understanding and cooperation.

Warm regards,
BougeRV Official Website Customer Service

Rated 1 out of 5 stars

Order shows I ordered a 55QT version…

Order shows I ordered a 55QT version 3.0 but was sent a Version 2.0 and they are refusing to fix the issue.
Edit…I asked for a copy of my order showing I purchased a 2.0, they can’t saying it’s discontinued. If a newer model is set to be released why wasn’t there any information provided or deep discount offered on older models? The price for either Version is the same. They offered a partial refund ($50) after I submitted my review saying they believe this is reasonable.., Why would you call this Version 2.0 a dual zone fridge/freezer when you can’t set left zone lower than the right side? The left zone is smaller which is ideal for a freezer. I asked for the Version 2.0 advertising info and yet again they can’t provide that. If I would have read about this issue I would not have purchased it because you use the fridge more than the freezer. My last response from BougeRV came thru Trustpilot.com and not BougeRV.

12 April 2026
bougerv.com logo

Reply from bougerv.com

Dear PATRICK,

We’re sorry for the confusion, but we need to clarify the facts regarding your order.

We have explained multiple times that the model you purchased was Version 2.0. At the time you placed the order, Version 3.0 was not yet available for sale on our website. Simply put, if Version 3.0 had not been launched yet, it could not have been ordered. This is the key point of the issue.

The reason you are now seeing Version 3.0 in the product link or refund details is because Version 2.0 has since been discontinued and fully replaced by Version 3.0. As a result, the product page information was updated afterward, which does not change the fact that your original order was for Version 2.0.

Even so, in consideration of your concerns, we have already offered a partial refund as compensation. We believe this was a reasonable solution under the circumstances.

If you still have questions, you are welcome to contact us, but we hope this clarifies the matter once again.

Warm regards,
BougeRV Official Website Customer Service

Rated 5 out of 5 stars

Impressed with the New Rocky V3.0

I’ve been extremely impressed with the BougeRV New Rocky V3.0 55QT Dual Zone fridge. For the price, this thing performs like a premium overlanding refrigerator that should cost twice as much.

Cooling speed is outstanding. From the moment I powered it up, both zones dropped to temp far faster than I expected. Even when loaded with room‑temperature drinks and food, it reached my set temperatures quickly and didn’t struggle or cycle excessively.

Temperature accuracy is rock‑solid. Once it hits the target temp, it stays there. No big swings, no warm spots, and no over‑cooling. Whether I’m using one side as a freezer and the other as a fridge, or running both as fridge zones, it maintains the exact temperature I set — even in Florida heat.

Build quality and value are excellent. The metal construction feels rugged and durable, and the dual‑zone layout is perfect for road trips, camping, or keeping drinks and frozen items separate. Considering the performance and features, the price is extremely competitive compared to other brands.

Overall, the Rocky V3.0 has exceeded my expectations. Fast cooling, stable temps, and great value — highly recommended for anyone needing a reliable 12V fridge/freezer for travel or overlanding.

23 April 2026
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Reply from bougerv.com

Wow, thank you for such an awesome and detailed review! 😍 We're thrilled that the Rocky V3.0 exceeded your expectations — fast cooling, rock-solid temps, and handling that Florida heat like a champ! ❄️🔥 So glad you're loving the build quality and value too. Means a lot to us! 🙌 Happy travels and overlanding adventures! 🏕️

Rated 5 out of 5 stars

Solid performer as frig or freezer !!!

Purchased this frig/freezer for two purposes - one to bring frozen food with me to Florida’s from NJ in car - worked perfectly - kept food frozen all the way - even over night with engine off! Then placed on fly bridge of boat for soda and beer - in 90 degree heat kept all cold at 34 degrees no problem!!! Love this frig/freezer - shipped fast and packaged well - only issues is I should have ordered the battery as a backup just in case of power loss - highly recommend this product don’t hesitate to purchase.!!!

22 April 2026
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Reply from bougerv.com

Wow, what a review! 😍 So glad this little fridge/freezer crushed it on your road trip AND kept the drinks ice-cold on the boat in 90°F heat! 🥶❄️ Love the battery tip too — definitely a smart add-on for peace of mind. Thanks for the high recommendation — we truly appreciate it! 🙌

Rated 5 out of 5 stars

Great products and design

Great products and support!
Well made and very versatile!

15 April 2026
bougerv.com logo

Reply from bougerv.com

Thanks so much! 😊 Great to hear you're happy with both the products and our support — and that you're finding them versatile too! 🙌 Enjoy!

Rated 5 out of 5 stars

Quick and Easy Installation

Product delivered exactly as advertised.
Installation went flawlessly as everything that was required is provided.

22 April 2026
bougerv.com logo

Reply from bougerv.com

Thank you for your great review! We’re so glad to hear the product arrived as advertised and that the installation was quick and seamless. We really appreciate your support 😊🔧

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