Came all the way here to warn everyone not to buy anything from here. Charging shipping both ways if you're unsatisfied with a product. It's 2023, you're an online retailer, customers are spending $80... See more
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Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attemp... See more
Started off seeing the Arclite sling was no longer in stock; messaged the folks at Boundary supply and they responded with quickly with details when it'll be back in stock. Was told they'll let me kno... See more
Company replied
Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 20th. Two weeks after the orde... See more
Company details
Written by the company
AT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.
Contact info
357 Pierpont Ave, 84101, Salt Lake City, United States
- info@boundarysupply.com
- www.boundarysupply.com
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Reply from Boundary Supply
The shipment was delayed months and the…
The shipment was delayed months and the pants are cheap, ugly, and do not fit.

Reply from Boundary Supply
The service has been amazing!
The service has been amazing! They were able to send me a new bag right away when my original purchase was sent to the wrong address!

Reply from Boundary Supply
Shipping took longer than expected
Shipping took longer than expected, bag slightly smaller than expectations, but works well.

Reply from Boundary Supply
The quality of the product is very…
The quality of the product is very high. I might say it s the highes standard you can expect. The delivery was in time and everything was fine. Maybe you can use less plastics in the package but anyway i am super happy and thanks that you make what you made
XD sincierly Max

Reply from Boundary Supply
Very happy with my products so far
Very happy with my products so far. Everything is very top notch quality, and love the design and usability of each product.

Reply from Boundary Supply
Very bad delivery service
Very bad delivery service, it took almost a year to deliver a pants
Great backpacks and excellent delivery…
Great backpacks and excellent delivery service over a very busy period and despite Covid. Highly recommended

Reply from Boundary Supply
Ordered a product on 11/28 (Black…
Ordered a product on 11/28 (Black Friday). It never shipped until I sent a support up email on 12/14. Item never arrived so I had to request a refund. I have a Boundary Xpac backpack and the quality is great but their CS is terrible. All the way back to the Kickstarter days. You place an order and never know if it’s going to ship.

Reply from Boundary Supply

Reply from Boundary Supply
I ordered an arclite sling bag and…
I ordered an arclite sling bag and accessories during black Friday. Didn't expect to arrive within two weeks to Thailand. The sling bag has became my daily bag pack replacing my errant bag. The aluminum close hook got scratch since my very first week of using. Better scratch resistance next model would be great.
I found it quite annoying without a cup holder. I sorted of have a work around by using a cup with small handle to hook it with the close hook but it's not that convenient to unpack.
So far great quality bag. Will always be a big fan .

Reply from Boundary Supply
I ordered the Aegis X-Pac duffle bag…
I ordered the Aegis X-Pac duffle bag and then two pairs of the denim pants. It took over 15 months to receive the total order. The customer service was garbage - told me there was nothing I could do and that they could not give me an updated timeline. For a startup, they need to get their s*** together - not acceptable.

Reply from Boundary Supply
An amazing Investment:
An amazing Investment:
Don't let Sticker shock put you off this start-up Company is growing bigger and bigger for a reason
all parts and buckles are Replaceable. shipping fast and the customer service is Consistently helpful

Reply from Boundary Supply
too long lead times for amazing products
The products are outstanding adn the quality is so far realy good, just the lead times are unnecesseraliy long... still havent received the order which is related to this Review Request from Boundary Supply

Reply from Boundary Supply
Nice!
Shippment to france not too long, great bags and support very fast; Nice company to deal with. Would buy again with confidence!

Reply from Boundary Supply
Zero information on how to attach the…
Zero information on how to attach the aux compartment. Aux compartment came with 2 different straps with no explanation as to why or how to use them. A cardboard label attached that had enough room for instructions instead housed a link that gave zero installation instructions.

Reply from Boundary Supply
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