Boundary Supply Reviews 

729
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Came all the way here to warn everyone not to buy anything from here. Charging shipping both ways if you're unsatisfied with a product. It's 2023, you're an online retailer, customers are spending $80... See more

Rated 1 out of 5 stars

Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attemp... See more

Rated 5 out of 5 stars

Started off seeing the Arclite sling was no longer in stock; messaged the folks at Boundary supply and they responded with quickly with details when it'll be back in stock. Was told they'll let me kno... See more

Company replied

Rated 1 out of 5 stars

Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 20th. Two weeks after the orde... See more

Company details

  1. Bag shop
  2. Ladies' clothes shop
  3. Men's clothes shop

Written by the company

AT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.


Contact info

3.3

Average

TrustScore 3.5 out of 5

729 reviews

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No recent history of asking for reviews

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3.3

All reviews

(729)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just arrived

Just arrived. Looks and feels wonderful!

8 January 2021
Boundary Supply logo

Reply from Boundary Supply

Good to hear you received your bag William! Thanks for your support and feedback!

Rated 5 out of 5 stars

Great piece of kit

The hardware they're selling is excellent quality and highly useful. I recently purchased the Errant and love it for my daily commute. It holds all the tools I need, tablet, laptop, battery bank, and even a jacket with room to spare. Before the Errant I was using the Prima System bag with internal camera bag installed and while it is an excellent bag and has held up to the punishment of my work, its a bit more bulky than the Errant and better suited to travel/adventure. Errant is excellent as a daily carry bag.

8 January 2021
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Reply from Boundary Supply

Boom! Thanks for the in-depth review and feedback on the Errant Chris! I hope your Prima doesn't get too jealous!

Rated 1 out of 5 stars

So far pretty bad

So far pretty bad. Been waiting for more than a month now and still not shipped

7 January 2021
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Reply from Boundary Supply

Thanks for the review and feedback here Frank. We have received our restock of the black Errant and you item has shipped. You can track it here - https://webtrack.dhlglobalmail.com/?mobile=&trackingnumber=GM545120912002578618

Rated 5 out of 5 stars

Amazing company with amazing products

Amazing company with amazing products. Less than a week after I purchased they had a sale where they included an item I didn't have. I asked them and they mailed it out to me. When I received the errant bag it had been so badly creased in shipping that it caused damage. They first asked me to iron to see if it would fix it. When it didn't, they mailed me out a new bag. Excellent customer service and they stand behind their products.

7 January 2021
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Reply from Boundary Supply

Thanks for your review and feedback here Vinay, so good to hear we were able to find a solution to that Errant you received!

Rated 5 out of 5 stars

Superb Product.

I'm very happy with the Prima System Backpack. All the features I'm looking for with the Backpack is there.

Its beautiful, elegant looking, durable, a lot of compartments. Will definitely buy again especially the accessories

7 January 2021
Boundary Supply logo

Reply from Boundary Supply

Thanks for your review and ongoing support here Rowelle! We look forward to helping you in the future!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery and great products

7 January 2021
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Reply from Boundary Supply

Thanks for the review and support Colten!

Rated 5 out of 5 stars

Received my pack in literally within…

Received my pack literally within days to CA. Got a good discount and true to what's written on the page at checkout, what I paid was actually it. No hidden customs and duties. Received a partial refund for being in law enforcement. Quality of construction is up with Black Ember. Good communication.

7 January 2021
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Reply from Boundary Supply

Thanks for the review and feedback here G! So good to hear you are satisfied with your purchase!

Rated 5 out of 5 stars

Boundary Supply Changes the Way You Carry!

Boundary Supply makes the best, most innovative and thoughtful EDC and TRAVEL products I have used. Their design is stylish, utilitarian, durable and premium. The Errant’s EDC utility and modularity are stunning. Using it everyday has improved my life. Their customer service is superlative too.

7 January 2021
Boundary Supply logo

Reply from Boundary Supply

Thanks for the feedback and review here Rob, your support and endorsement means the world to us!

Rated 3 out of 5 stars

Trying to make contact with boundary…

Trying to make contact with boundary about a recent purchase to no avail. I am trying to get information about expected ship date, as I bought this for a military deployment. Please reach out to my emails or messages as soon as possible. Thank you and I look forward to hearing from you.

6 January 2021
Unprompted review
Boundary Supply logo

Reply from Boundary Supply

Thanks for the review and feedback Scott, I am showing we were able to assist you yesterday. Thanks again!

Rated 5 out of 5 stars

Great bag! Great system! ... and the magnets?!

Great Bag! Great modular system... practical in so many ways... purchased prima and the camera insert... a versatile combination good for any occasion. Love the bag... and did I mention magnets?! the best! This bag is far more practical than the McKinnon Nomatic bag I purchased and have never truly used -- except for the day pack... it's cumbersome and access is limited by comparison for my needs and habits... great bag... delighted I finally pulled the trigger and purchased it.

6 January 2021
Boundary Supply logo

Reply from Boundary Supply

Thanks for the review and endorsement here Mark! Your support means a lot to us and we are excited you are satisfied with your purchase!

Rated 5 out of 5 stars

Love this company

Love this company. Fantastic items and customer service beyond reproach! I have never had such excellent service!!

6 January 2021
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Reply from Boundary Supply

Thanks for the review and support here Roberta, we couldn't do it without you!

Rated 5 out of 5 stars

Awesome Accessories

Picked up the CB-1, MK-2, Aux Compartment, and EXM Port 6 Liter for my Errant pack. Fits my camera, lenses, drone, and the extra compartments leave me room for my stuff. Best bag I've owned.

6 January 2021
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Reply from Boundary Supply

Thanks for the review and sorry to hear about your experience with us. I am actually in conversation with you to solve your issue and I'm sure we can resolve your extra shipped item.

Rated 5 out of 5 stars

Great quality as expected!!!

Great quality as expected! Materials feel great too! Will be a great addition to the backpack, and great stand alone as well!

6 January 2021
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Reply from Boundary Supply

Thanks so much for the review and support Dan!

Rated 5 out of 5 stars

The Errant is just amazing

The Errant is just amazing. I can’t stop taking it everywhere.

6 January 2021
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Reply from Boundary Supply

Thanks for the support and review Omar! Good to hear you are loving your Errant!

Rated 5 out of 5 stars

Great company, great products

My experience with Boundary Supply has been delightful. Great support, great shopping experience, quick (international) shipping, thoughtful and well designed packaging, and high quality products.

6 January 2021
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Reply from Boundary Supply

Thanks for the feedback and kind words here Matthew, we very much value your support!

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