Bourne Home Furniture Reviews 

208
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more

Company replied

Rated 5 out of 5 stars

Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... See more

Rated 5 out of 5 stars

Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... See more

Rated 5 out of 5 stars

Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... See more

Company details

  1. Home Furniture Shop

About Bourne Home Furniture

Written by the company

Here at Bourne Home Furniture we pride ourselves on outstanding service and quality every time.

We provide our customers with the best alternatives to new appliances with brands like Beko, Hoover, Candy, Hotpoint, Hisense and more.

We stock over 200 products at any time so will be sure to have something to suit your needs! Our friendly team have years of experience in our products and have expert knowledge to help you choose.

From Washing Machines and Tumble dryers to Cooking products and Cooling products we have what you need at discounted rates.

We can deliver, install and recycle your old product all in one easy, friendly visit, taking all the hard work away from you.

We are open Monday-Saturday 9am - 5.30pm and our live chat online on our website is available most hours.

Our sofas are made to order in your favourite styles, fabrics and colours with a very exceptional 4-6 weeks manufacturing time. Although you can always buy one of our pre made designs straight from our show floor!

Buy now, Pay Later available across our product ranges with ClearPay now available in store and online. We also use Snap Finance for longer term finance arrangements, you can apply in store or online from the comfort of your own home, if you need any assistance please contact our friendly team who will always be happy to help!

Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Very helpful, polite and understanding, helped me out a lot as a first time buyer by holding on too the fridge for just over a month, so couldn't be more thankful too this company.

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly and welcoming

Very friendly and welcoming, explained everything about the product and how they grade them.

Will definitely return if and when I need anything also will definitely recommend to others.

Thank you

5 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service received

Excellent service received. Quick delivery and great communication throughout. Very pleased with purchase. Chris was very helpful in finding the right product for us.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Bhf --amazing service and company

What can I say.

Few blips with order however they kept me up to date, appologoes and found solution quickly.

They called me to confirm everything amd delivery date.

Also called on the day to say when on way.

Quick, friendly, polite, professional and fantastic experience.

Think will alway buy my appliances from here.

Thank you for fantastic service

17 September 2022
Unprompted review
Rated 4 out of 5 stars

Due to my disabilities

Due to my disabilities, I am unable to use the mattress and I am currently trying to sell it. As new only used ONCE (slept on). I have no complaint regarding the product it is just not suitable for me!

13 September 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Hi Ian, thank you for your feedback

Rated 5 out of 5 stars

The first time we visited the store …

The first time we visited the store my god how we were impressed with the service friendly people we could not fault in any way and delivery was excellent
Thank you
ALLEN, CORRINE

31 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Hi thank you for your feedback, im glad you are happy with your product, if we can help at all please get in touch 😊

Rated 5 out of 5 stars

This is how it should be done

This is how it should be done. Amazing prices and incredibly helpful staff.
I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, but we can get one similar here from Cwmbran by a next week', or wasting time with clueless shop assistants.

Would recommend without hesitation!

30 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

Excellent service

Helpful and fast response via messenge. Ordered Fridge Freezer late Thursday evening and was able to collect next day. Fridge was loaded onto our van for us quickly with no trouble. Very happy with purchase at an excellent price also. Would recommend and will buy from BHF again .

26 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

I would definitely use Bourne Home…

I would definitely use Bourne Home Furniture Ltd again.. from the time that I purchased my item to the day of the delivery I can honestly say that it was a pleasure to deal with them and was completely stress free.. I highly recommend them to anyone. Thank you

17 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

Hi quality products and incredible…

Hi quality products and incredible prices. Great service with fast, efficient delivery!
I cannot recommend BHF Highly enough!

10 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

Visited the store today in need of a…

Visited the store today in need of a dishwasher and the lady that helped me couldn’t have been more helpful or pleasant.i was helped with all my question and purchased one. The gentleman that helped bring it and load it for me. I will defiantly be returning if I need and more items.

9 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

Lovely helpful family run business

Lovely helpful family run business, knowledgeable and not pushy. Delivery and fitting service used, had to be 5*.
In all good service, good prices and the products are just as described, will certainly recommend and use again. Thanks 😊

8 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

Called in BHF on a recommendation from…

Called in BHF on a recommendation from a friend after the wenches fridge freezer gave up the ghost , Argos/curry’s were 12-14 days for delivery and no collection available. What I found was a really helpful family run business with no pressure salesperson, I was soon on my way home with a very nice new fridge freezer and happy wench 😁, what is there not to love ? Thankyou BHF and yes I shall be using their services again 100%

5 August 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

Rated 5 out of 5 stars

I don't often write reviews but I felt…

I don't often write reviews but I felt that I had to sing the praises of this company. From the moment I entered the shop to delivery nothing was too much trouble thier service was second to none. I would highly recommend them and will be returning. Chris was very informative a genuinely nice person who went above and beyond nothing was too much trouble .
Thank you all

30 July 2022
Unprompted review
Bourne Home Furniture logo

Reply from Bourne Home Furniture

Thank you so much for your feedback, it was lovely meeting you and look forward to seeing you again 😊

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