This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more
Company replied
Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... See more
Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... See more
Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... See more
Written by the company
Unit 30B, Pant Industrial Estate, CF48 2SR, Wales, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service! Excellent customer care.. product for the money is amazing and was very happy with the washing machine we had… brilliant all round
Absolutely fabulous service , from Shannon to the delivery boys ..
Bought fridge freezer and cooker
Love them
This is my second time of using BHF and I'm very satisfied with the service and both items I have now purchased off them. Excellent delivery team too.
Very helpful, polite and understanding, helped me out a lot as a first time buyer by holding on too the fridge for just over a month, so couldn't be more thankful too this company.
Very friendly and welcoming, explained everything about the product and how they grade them.
Will definitely return if and when I need anything also will definitely recommend to others.
Thank you
Excellent service received. Quick delivery and great communication throughout. Very pleased with purchase. Chris was very helpful in finding the right product for us.
Very good customer service , delivery on the day I requested, definitely would recommend
What can I say.
Few blips with order however they kept me up to date, appologoes and found solution quickly.
They called me to confirm everything amd delivery date.
Also called on the day to say when on way.
Quick, friendly, polite, professional and fantastic experience.
Think will alway buy my appliances from here.
Thank you for fantastic service
Due to my disabilities, I am unable to use the mattress and I am currently trying to sell it. As new only used ONCE (slept on). I have no complaint regarding the product it is just not suitable for me!

Reply from Bourne Home Furniture
The first time we visited the store my god how we were impressed with the service friendly people we could not fault in any way and delivery was excellent
Thank you
ALLEN, CORRINE

Reply from Bourne Home Furniture
What more can I say that others haven't said already! Great product, great company, great service. Will definitely use them again.

Reply from Bourne Home Furniture
This is how it should be done. Amazing prices and incredibly helpful staff.
I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, but we can get one similar here from Cwmbran by a next week', or wasting time with clueless shop assistants.
Would recommend without hesitation!

Reply from Bourne Home Furniture
Helpful and fast response via messenge. Ordered Fridge Freezer late Thursday evening and was able to collect next day. Fridge was loaded onto our van for us quickly with no trouble. Very happy with purchase at an excellent price also. Would recommend and will buy from BHF again .

Reply from Bourne Home Furniture
I would definitely use Bourne Home Furniture Ltd again.. from the time that I purchased my item to the day of the delivery I can honestly say that it was a pleasure to deal with them and was completely stress free.. I highly recommend them to anyone. Thank you

Reply from Bourne Home Furniture
Hi quality products and incredible prices. Great service with fast, efficient delivery!
I cannot recommend BHF Highly enough!

Reply from Bourne Home Furniture
Visited the store today in need of a dishwasher and the lady that helped me couldn’t have been more helpful or pleasant.i was helped with all my question and purchased one. The gentleman that helped bring it and load it for me. I will defiantly be returning if I need and more items.

Reply from Bourne Home Furniture
Lovely helpful family run business, knowledgeable and not pushy. Delivery and fitting service used, had to be 5*.
In all good service, good prices and the products are just as described, will certainly recommend and use again. Thanks 😊

Reply from Bourne Home Furniture
Called in BHF on a recommendation from a friend after the wenches fridge freezer gave up the ghost , Argos/curry’s were 12-14 days for delivery and no collection available. What I found was a really helpful family run business with no pressure salesperson, I was soon on my way home with a very nice new fridge freezer and happy wench 😁, what is there not to love ? Thankyou BHF and yes I shall be using their services again 100%

Reply from Bourne Home Furniture
I don't often write reviews but I felt that I had to sing the praises of this company. From the moment I entered the shop to delivery nothing was too much trouble thier service was second to none. I would highly recommend them and will be returning. Chris was very informative a genuinely nice person who went above and beyond nothing was too much trouble .
Thank you all

Reply from Bourne Home Furniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.